student guide to CRM Flashcards
what is crm?
effective use of resources to accomplish a task
define human error
action that causes deviation from intention, expectation, or desirability
communication
sharing info to cause action; direct, inform, question, persuade
decision making
choosing a course of action with logical and sound judgement based on available information
errors
actions or inactions that lead to deviations from intentions or expectations
risk management
process of identifying hazards, assessing risk, making and implementing decisions, and then reviewing effectiveness
judgment
discerning and comparing to form an opinion
situational awareness
continuous perception of self and aircraft and the ability to forecast then execute tasks based upon that perception
task management
ability to alter a course of action based on new info, stay cool, and adapt to environment changes
threat
event or error that occurs outside the influences of the aircrew. increases complexity of a flight and requires attention to maintain safety margins
threat and error management
combo of CRM and automation to address threats to avoid, trap, or mitigate their impacts on mission safety
common human nature traps
excessive professional courtesy halo effect copilot syndrome hidden agenda accommodation syndrome strength of an idea sudden loss of judgement hazardous attitudes
tools for traps
SOP assertive statement timeout two-challenge rule pinch conservative response im safe checklist sterile cockpit
mission analysis
planning, briefing, on-going evaluation, debrief
how to recover SA
climb
