Stress and Time Management Flashcards

1
Q

How can a mentor help you in your career?

A

What items should be included in your skills and career portfolio?

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2
Q

What items should be included in your skills and career portfolio?

A

In your career portfolio, you should include a current skills assessment, an updated resume, samples of your accomplishments and work, a detailed list of awards and special honors you’ve earned, a list of specific contributions you’ve made to your department, names of organizations to which you belong and your involvement on their committees, letters of reference, names and addresses of people who are willing to serve as references for you, and a list of people in your support network.

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3
Q

What are at least five resources you can use for the development of your professional image?

A

Resources available for developing your image include books, magazines, newspapers, audio and videotapes, retail stores, image consultants, the radio, friends, advertisements, seminars, and professionals.

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4
Q

What are the major components of a professional image?

A

The major components of a professional image are attitude, appearance, and behavior.

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5
Q

What are the four points on the image cycle?

A

The four points on the image cycle are attitude, expectations, appearance and behavior, and results.

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6
Q

What are two reasons that a professional image is important for your career success?

A

We form our first impression of others in a few minutes; the first impression is very lasting and hard to change; people make important decisions based on the image others present; an individual’s image establishes a history over time and that history stays with that person throughout his or her life.

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7
Q

What is a self-fulfilling prophesy?

A

A self-fulfilling prophecy occurs when people create certain expectations in their minds and then these expectations come to pass.

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8
Q

What are two factors that contribute to an employer’s decision about whether to hire you or not?

A

Some factors employers consider include the tone of your voice, the fit of your clothes, and the way you walk.

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9
Q

Refer to the section where you identified areas you must work on. What can you do to turn these weaknesses into strengths?

A

Make jokes, focus on positives instead.

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10
Q

Define the term self-esteem.

A

Self-esteem is the way in which you evaluate yourself. It’s the confidence you have in your ability to cope with the challenges you face in life. It’s your judgment of your worth and your right to be happy.

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11
Q

What is negative self-talk?

A

Negative self-talk consists of the negative messages you say to yourself. Negative self-talk interferes with the projection of a positive image because it results in negative feelings and behavior.

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12
Q

What type of clothes would be appropriate for a job in a financial firm?

A

Conservative, traditional clothes are appropriate for a financial firm because the firm wants its customers to see that their money is in the hands of trustworthy and reliable people.

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13
Q

What are the components of body language?

A

Body language consists of handshakes, eye contact, gestures and mannerisms, facial expressions, posture, and the use of space. Many times, voice qualities, such as tone, volume, rate, and enunciation, are also considered part of body language.

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14
Q

List some important aspects of grooming.

A

Important aspects of grooming include body hygiene; oral hygiene; hair, skin, and nail care; makeup; perfumes and scents; shoes and socks; and clothes.

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15
Q

Refer to the section in which you assessed your appearance. Are you satisfied with the results of your assessment? If yes, why? If not, what can you do to improve your appearance?

A

Answers will vary by student. The important issue here is that you begin to think about your professional appearance and how you can make it work for you.

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16
Q

What are the five questions you should ask yourself when you’re seeking solutions to better manage your stress?

A

The five questions are

Can I avoid the situation?
Can I change the situation?
Can I accept the stressor and live with it?
Can I build up my resistance to stress?
Can I reframe my perception of the situation?

17
Q

Why is good business etiquette important?

A

Good business etiquette is important because it’s right to treat people with respect and consideration. In addition, it makes the work environment pleasant, and it affects the profits of the company.

18
Q

Where do you put your silverware after you’ve used it?

A

Place a used piece of silverware on your plate, not on the table.

19
Q

List five of the procedures you should follow to receive criticism effectively.

A

Here are some possible answers: Listen carefully to what the person says; ask for specifics if more information is needed; view the feedback as a gift; keep your emotions in check; avoid making excuses; focus on finding a solution to the problem; decide if the feedback is sufficiently valid for you to change your behavior; express appreciation; take action to change your behavior.

20
Q

Your attitude, appearance, and behavior are the three important components of?

A

your professional image.

21
Q

Your professional image is?

A

the picture you present to others as well as to yourself. That picture is a combination of your attitude, appearance, and behavior

22
Q

Your attitude is

A

the way you look at yourself, at others, and at the world in general. It’s your mindset. Your attitude can range from very negative to very positive, and it can change from one day to the next.

23
Q

Your appearance is

A

your clothes and grooming, in addition to nonverbal behavior, such as your handshake, posture, gestures, eye contact, facial expressions, and voice qualities.

24
Q

Your behavior is

A

composed of the words you say (how you communicate) and all of your actions (everything you do). Your behavior is a reflection of the choices you make.

25
Q

These three characteristics—attitude, appearance, and behavior—are interconnected. Together they form…

A

the image cycle.

26
Q

This type of situation is called a self-fulfilling prophecy, which means that once expectations are created in your mind what will happen?

A

you’ll get exactly what you imagined

27
Q

———— -term relaxation involves allotting daily sessions of at least 10 minutes for a relaxation technique, deep breathing with eyes closed, or just sitting quietly.

A

short

28
Q

Underlying the guidelines for personal stress management is ______—a basic philosophy fundamental to good emotional health.

A

faith

29
Q

There are four facets of a successful stress management program: fitness and exercise, good nutrition, rest and relaxation, and high ——-

A

self esteem.

30
Q

Exercise activates your______, which eliminate the acid level caused by stress.

A

endophins