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STRESS - POWBO > STRESS > Flashcards

STRESS Flashcards

1
Q

Work psychology is considered synonymous with?

A

Applied psychology

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2
Q

The war of talent is a phrase that expresses:

A

How an organisations success is based on its ability to attract develop and retain talented employees.

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3
Q

Competency frameworks include:

A

Competencies with clear behavioural indicators.

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4
Q

What is considered to be the foundation of selection?

A

Job analysis

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5
Q

What does KSAO stand for when analysing job roles?

A

Knowledge, Skills, Ability, Other characteristics

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6
Q

Selection processes should take into account methods that are:

A

Fair, Valid and reliable.

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7
Q

BARS are ……. rating scales that assess behaviour

A

Anchored

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8
Q

Job interviews are most effective in predicting job performance when they are:

A

Structured

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9
Q

Organisations are most likely to use which methods of selection?

A

Interviews, psychometric tests and references.

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10
Q

A example of output performance criteria is:

A

Sales volume

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11
Q

Research on performance ratings indicate that:

A

Supervisor ratings are more reliable than peer ratings.

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12
Q

Multi-source performance ratings can also be referred to as

A

360 feedback/180 degree feedback.

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13
Q

Which of the following is not a way to increase the chances of success when introducing multi-score performance ratings?

A

Give the appraisee a comprehensive pack containing all the feedback and ratings from each rater to review on their own and plan their development.

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14
Q

Banduras explanation of how we learn by observing is called:

A

Social learning theory.

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15
Q

Who is known for the instructional systems design model?

A

Goldstein and Ford

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16
Q

Which is not a phase in the training cycle?

A

Training development

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17
Q

What does HTA stand for?

A

Hierarchical Task Analysis

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18
Q

Real teams can be distinguished from pseudo teams by:

A

Interdependence of the team members.

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19
Q

For conceptual tasks, teams perform best when interdependence is:

A

High and Low (u-shaped)

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20
Q

Self-leadership is beneficial for:

A

Conceptual tasks only.

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21
Q

Which of the following has NOT been found to be important in climate element creative teams?

A

Strong leadedrship

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22
Q

What stage follows forming in Tuckmans model of groups?

A

Storming

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23
Q

In west’s model of team effectiveness ‘organisational climate’ is considered as what sort of factor?

A

Input factor.

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24
Q

Kotter - Good leadership is about coping with…. while good management is about coping with…

A

Change/complexity.

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25
Q

Ohio and Michigan studies identify 2 dimensions of leadership behaviour which can be labelled as

A

Task orientation and people orientation

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26
Q

Passive management is:

A

A form of transactional leadership

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27
Q

The GLOBE project identified leader attributes that were endorsed positively in most working cultures, what were they?

A

Team orientated and charismatic.

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28
Q

According to social identity theory, which of the following i a key dimension of effective leadership?

A

Leadership prototypicality

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29
Q

Walumbwa’s 4 key components of authentic leadership include:

A

Self-awareness and balanced processing

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30
Q

According to implicit leadership theory, which of the following is a source of prejudice?

A

Women displaying leadership behaviours are evaluated less favourable and men are associated with leadership more often then women.

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31
Q

Gersick’s punctuated equilibrium model of change considers 3 main components - which of the following is NOT one

A

Status quo.

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32
Q

First 2 steps on Kotters model:

A

Establish a sense of urgency, create a guiding coalition.

33
Q

Action research was developed by lewin as:

A

A way for practitioners to implement change.

34
Q

Which is NOT one of the 4 factors in Oreg’s resistance to change measure?

A

Distrust

35
Q

Psychosocial transition theory is a way of understanding:

A

Our psychological reactions to change.

36
Q

In terms of organisational cultures, what name does Schiens’ give to the viable organisational structures and processes as manifestations of culture?

A

Artefacts

37
Q

Which is NOT a dimension in Hostede’s model of national culture?

A

Future thinking

38
Q

The GLOBE study of cultural influences at work focused on which element of organisation?

A

Leadership

39
Q

In positive psychology, Eudaimonia is the name given to one of the paths to authentic happiness. It involves:

A

Seeking to use and develop the best in ourselves.

40
Q

Students who were categorised as flourishing in Howell’s research were found to have:

A

Higher levels of perseverance

41
Q

Maslow, self - actualisation is:

A

A long and difficult process.

42
Q

Humanistic psychology is criticised for:

A

Not being scientifically rigorous

43
Q

Broaden and Build theory - experiences emotions such as joy and pride helps us to develop personal resources like:

A

Social relationships

44
Q

Which is NOT a feature of strengths based development

A

Developing your weaknesses

45
Q

The best way to increase the likelihood of flow at work is to:

A

Give employees more autonomy

46
Q

Out of the strengths defined in the character strengths and virtues guide, which virtue is most strongly associated with work satisfaction in jobs directly involving others?

A

Justice

47
Q

Ethical psychological research should be based around these principles:

A

Informed consent, debriefing, confidentiality and right to withdraw.

48
Q

Which are example of the sources of information that evidence based practitioners should use?

A

Perspective of those who may be affected by an intervention AND the practitioners own experiences.

49
Q

A challenge for many occupational psychologists in promoting evidence based practice is:

A

They are often acting in a consultative capacity rather than as final decision makers.

50
Q

How many questions beginning with A should you ask when considering evidence based practice?

A

6

51
Q

What evidence should you consider for evidence based practice?

A

Scientific research, professional judgement and organisational data

52
Q

Which is NOT what Frese considers to be a factor of the changing nature of work?

A

Enhanced bureaucracy

53
Q

Who used the term ‘soulful’ when discussing reinventing organisations?

A

Laloux

54
Q

The reality of occupational psychology is:

A

Anything along the lives of is great, its the best, i love it

55
Q

Work psychology is considered synonymous with

A

Applied psychology

56
Q

Hackman’s and Oldham’s core job dimensions include:

A

Task significance, skill variety and feedback

57
Q

Which is NOT true of intrinsic rewards?

A

They are described and understood by behaviourist theorists.

58
Q

Which theorist developed a theory specifically for work motivation?

A

Herzberg

59
Q

Which personality traits are associated with high performance motivation?

A

Emotional stability and conscientiousness

60
Q

Self-efficacy is an important part of goal setting theory as it:

A

Affects how committed we are to our goals

61
Q

Which is NOT one of McCellands needs?

A

Need for esteem

62
Q

Which of the following isn’t a component of Vrooms expectancy theory?

A

Efficacy

63
Q

Locke and Latham are best known for which approach to motivation?

A

Goal-setting theory

64
Q

How does the mechanistic view of communication in organisations see people?

A

As passive recipients of a message within a workplace

65
Q

Proxemics is the study of:

A

The role of interpersonal space in communication.

66
Q

The kinesics communication channel is used to:

A

Express emotion

67
Q

Jargon is used as:

A

Shorthand in a conversation for common work elements

68
Q

Paralanguage is

A

The sounds noises and way we pronounce works rather than the actually words.

69
Q

Informal communication networks:

A

Contain much of the important communication at work

70
Q

Which is NOT 1/4 of the structural dimensions of communication in organisations?

A

Clarity

71
Q

Which of the following examples of organisational communication are associated with regulative functional network?

A

Policy statements

72
Q

Cognitive appraisal of stress, what does secondary appraisal refer to?

A

An evaluation of our coping options

73
Q

The cost of stress in a workplace can be estimated in terms of:

A

Absenteeism, lost productivity and compensation claims.

74
Q

Which of the following is an expamle of a personal resource?

A

Self - efficacy

75
Q

Which is a symptoms of organisational stress?

A

Long hours culture

76
Q

Palmer - of of the following isn’t a potential hazard

A

Responsibility

77
Q

3 stages of Seyle’s General Adaption Syndrome:

A

Alarm, resistance, exhaustion

78
Q

Secondary interventions to manage stress focus on:

A

Helping employees to modify the way they react to stressor’s.

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