STRESS Flashcards
Work psychology is considered synonymous with?
Applied psychology
The war of talent is a phrase that expresses:
How an organisations success is based on its ability to attract develop and retain talented employees.
Competency frameworks include:
Competencies with clear behavioural indicators.
What is considered to be the foundation of selection?
Job analysis
What does KSAO stand for when analysing job roles?
Knowledge, Skills, Ability, Other characteristics
Selection processes should take into account methods that are:
Fair, Valid and reliable.
BARS are ……. rating scales that assess behaviour
Anchored
Job interviews are most effective in predicting job performance when they are:
Structured
Organisations are most likely to use which methods of selection?
Interviews, psychometric tests and references.
A example of output performance criteria is:
Sales volume
Research on performance ratings indicate that:
Supervisor ratings are more reliable than peer ratings.
Multi-source performance ratings can also be referred to as
360 feedback/180 degree feedback.
Which of the following is not a way to increase the chances of success when introducing multi-score performance ratings?
Give the appraisee a comprehensive pack containing all the feedback and ratings from each rater to review on their own and plan their development.
Banduras explanation of how we learn by observing is called:
Social learning theory.
Who is known for the instructional systems design model?
Goldstein and Ford
Which is not a phase in the training cycle?
Training development
What does HTA stand for?
Hierarchical Task Analysis
Real teams can be distinguished from pseudo teams by:
Interdependence of the team members.
For conceptual tasks, teams perform best when interdependence is:
High and Low (u-shaped)
Self-leadership is beneficial for:
Conceptual tasks only.
Which of the following has NOT been found to be important in climate element creative teams?
Strong leadedrship
What stage follows forming in Tuckmans model of groups?
Storming
In west’s model of team effectiveness ‘organisational climate’ is considered as what sort of factor?
Input factor.
Kotter - Good leadership is about coping with…. while good management is about coping with…
Change/complexity.
Ohio and Michigan studies identify 2 dimensions of leadership behaviour which can be labelled as
Task orientation and people orientation
Passive management is:
A form of transactional leadership
The GLOBE project identified leader attributes that were endorsed positively in most working cultures, what were they?
Team orientated and charismatic.
According to social identity theory, which of the following i a key dimension of effective leadership?
Leadership prototypicality
Walumbwa’s 4 key components of authentic leadership include:
Self-awareness and balanced processing
According to implicit leadership theory, which of the following is a source of prejudice?
Women displaying leadership behaviours are evaluated less favourable and men are associated with leadership more often then women.
Gersick’s punctuated equilibrium model of change considers 3 main components - which of the following is NOT one
Status quo.
First 2 steps on Kotters model:
Establish a sense of urgency, create a guiding coalition.
Action research was developed by lewin as:
A way for practitioners to implement change.
Which is NOT one of the 4 factors in Oreg’s resistance to change measure?
Distrust
Psychosocial transition theory is a way of understanding:
Our psychological reactions to change.
In terms of organisational cultures, what name does Schiens’ give to the viable organisational structures and processes as manifestations of culture?
Artefacts
Which is NOT a dimension in Hostede’s model of national culture?
Future thinking
The GLOBE study of cultural influences at work focused on which element of organisation?
Leadership
In positive psychology, Eudaimonia is the name given to one of the paths to authentic happiness. It involves:
Seeking to use and develop the best in ourselves.
Students who were categorised as flourishing in Howell’s research were found to have:
Higher levels of perseverance
Maslow, self - actualisation is:
A long and difficult process.
Humanistic psychology is criticised for:
Not being scientifically rigorous
Broaden and Build theory - experiences emotions such as joy and pride helps us to develop personal resources like:
Social relationships
Which is NOT a feature of strengths based development
Developing your weaknesses
The best way to increase the likelihood of flow at work is to:
Give employees more autonomy
Out of the strengths defined in the character strengths and virtues guide, which virtue is most strongly associated with work satisfaction in jobs directly involving others?
Justice
Ethical psychological research should be based around these principles:
Informed consent, debriefing, confidentiality and right to withdraw.
Which are example of the sources of information that evidence based practitioners should use?
Perspective of those who may be affected by an intervention AND the practitioners own experiences.
A challenge for many occupational psychologists in promoting evidence based practice is:
They are often acting in a consultative capacity rather than as final decision makers.
How many questions beginning with A should you ask when considering evidence based practice?
6
What evidence should you consider for evidence based practice?
Scientific research, professional judgement and organisational data
Which is NOT what Frese considers to be a factor of the changing nature of work?
Enhanced bureaucracy
Who used the term ‘soulful’ when discussing reinventing organisations?
Laloux
The reality of occupational psychology is:
Anything along the lives of is great, its the best, i love it
Work psychology is considered synonymous with
Applied psychology
Hackman’s and Oldham’s core job dimensions include:
Task significance, skill variety and feedback
Which is NOT true of intrinsic rewards?
They are described and understood by behaviourist theorists.
Which theorist developed a theory specifically for work motivation?
Herzberg
Which personality traits are associated with high performance motivation?
Emotional stability and conscientiousness
Self-efficacy is an important part of goal setting theory as it:
Affects how committed we are to our goals
Which is NOT one of McCellands needs?
Need for esteem
Which of the following isn’t a component of Vrooms expectancy theory?
Efficacy
Locke and Latham are best known for which approach to motivation?
Goal-setting theory
How does the mechanistic view of communication in organisations see people?
As passive recipients of a message within a workplace
Proxemics is the study of:
The role of interpersonal space in communication.
The kinesics communication channel is used to:
Express emotion
Jargon is used as:
Shorthand in a conversation for common work elements
Paralanguage is
The sounds noises and way we pronounce works rather than the actually words.
Informal communication networks:
Contain much of the important communication at work
Which is NOT 1/4 of the structural dimensions of communication in organisations?
Clarity
Which of the following examples of organisational communication are associated with regulative functional network?
Policy statements
Cognitive appraisal of stress, what does secondary appraisal refer to?
An evaluation of our coping options
The cost of stress in a workplace can be estimated in terms of:
Absenteeism, lost productivity and compensation claims.
Which of the following is an expamle of a personal resource?
Self - efficacy
Which is a symptoms of organisational stress?
Long hours culture
Palmer - of of the following isn’t a potential hazard
Responsibility
3 stages of Seyle’s General Adaption Syndrome:
Alarm, resistance, exhaustion
Secondary interventions to manage stress focus on:
Helping employees to modify the way they react to stressor’s.
