Stress

Question 1

What does chronic stress result in

Answer 1

• high cortisol levels
• effects blood pressure, immune system and hippocampus memory

Question 2

Describe the model of stress at work

Answer 2

• different factors in work provide sources of stress
• individual characteristics - may have level of anxiety/neuroticism
• impacts systemic health
• can result in coronary heart disease/mental health

Question 3

Why is stress in dentistry significant

Answer 3

• work in an intricate manner in a sensitive and intimate part of the body
• sit in the same position for long periods of time
• responsible for smooth and seamless management of px
• work related financial pressures and complex challenge of running a small business

Question 4

What are causes of stress in dentistry

Answer 4

• feelings of personal/professional inadequacy
• frustration at work
• lack of communication with peers/patients
• poor interpersonal relationships
• overwork
• poor self image

Question 5

What are physical symptoms of stress

Answer 5

• exhaustion
• GI problems
• headaches
• shortness of breath
• skin complaints
• sleeplessness
• aches

Question 6

What are the psychological symptoms of stress

Answer 6

• touchy
• irritable
• general lethargy
• anger

Question 7

What are the stress risk factors

Answer 7

• demand
• control
• support
• relationships
• role
• change

Question 8

What is burnout

Answer 8

process whereby a previously committed professional disengages from his or her work in response to stress and strain experienced in the job

Question 9

What is resilience

Answer 9

process of adapting well in the face of adversity, trauma, tragedy and threats

Question 10

What are the basic ingredients for resilience

Answer 10

awareness - noticing what is going on around you and in your head
thinking - able to interpret events in a rational way
reaching out - how we can call upon others to help meet the challenge
fitness - our mental and physical ability to cope