Strategy, Leadership & Culture Flashcards

(35 cards)

1
Q

What is leadership?

A

The process of influencing an organisation towards its goals

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2
Q

What are trait theories?

A

The qualities possessed by good leaders

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3
Q

Behaviour approach

A

What managers do in their jobs and relates leadership effectiveness to how well managers cope with demands and constraints of their. job

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4
Q

Power- influence approach

A

This explains leadership effectiveness in terms of the amount and type of power possessed by a leader and how it is exercised.

Autocratic - Leaders have significant power

Participative - Power is limited and subordinates have more decision making and autonomy

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5
Q

Situational approach

A

Differencty leadership traits and skills will be effective in different situations and are dependant on the type pf person or situation

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6
Q

Integrative approach

A

Considering more than one type of leadership style per above

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7
Q

Blake and Moutons managerial grid

A

Concern for production and concern for people. Managers can eb anywhere between the two. Not a sliding scale. Used for managerial development.

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8
Q

The extreme cases on this grid are?

A

Impoverished - manage ris lazy and shows little interest in staff or work

Country club - attentive to staff and has good relationships but little attention to results.

Task orientated - Focussed on results and individuals needs are ignored

Middle of the road - Adequate performance by balancing or switching between getting work done and relationships/ team morale.

Team High work accomplishment through leading committed people who have aims.

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9
Q

Theory X and Theory Y

A

Two sets of assumptions of people at work.

X - Suggests most people dislike work and responsibility and will avoid both if possible and therefore peope must be influenced to do so. Managers who believe in this way tend to supervise closely.

Y - Suggests that physical and mental effort in work is as natural as play and rest. The potential of epople is rarely used at work. A mananger with this belief if likely to consultative and using challenge and responsibility as motivators.

Both extreme ends. Methods can be used to improve managers awareness of the assumptions underlying their motivational style.

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10
Q

Leadership roles

A

Top managers - Future strategy, aligning organisation, embodying change

Middle managers - advisor to senior management, sense making of strategy, reinterpretation and adjustment, local leadership of change

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11
Q

Contingency theories

A

Suggests that not one style is likely to be entirely appropriate for all circumstances. The style is adapted to the scenario.

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12
Q

Adair

A

Action centred situational model in three main variables. Task needs, individual needs and needs of the group. Effective leadership identifies these needs and creates a balance.

Unusual as it considers botht he needs of the individual and the needs of the group.

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13
Q

Fielder

A

Found that people become leaders partly because of their own attributes and partly the nature of the situation. Leadership style depends on the personality of the leader and it is fixed. The extent to which the situation favours the leader depends on three things.

Position power - Organisational authority

Task struture - Work and accountability are easier to determine when the task is clear. Unlear instructions make the quality of performance hard to control.

Leader subordinate relations - Leaders tasks are eased when subordinates have trust and confidence in them.

Found that a task based approach was most beneficial when the situation was either very favourable or unfavourable to the leader

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14
Q

Hersey and blanchard

A

Developed a model that can be mapped on a grid suggested by Blake and Mouton.

Leader should determine maturity and maturity has 3 aspects.

Achievement motivation - set clear reachable goals
Responsibility - Willingness and ability to assume it
Education/experience - Psychologicalmaturity is attitude to work and job maturity is problem solving.

When maturity is high a manager can be delegate more. If low, more autocratic.

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15
Q

What is a change agent?

A

An individual or group that helps to effect strategic change within an aorganisation

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16
Q

Transactional leaders

A

Focus on systems and controls, generally seek imporvement rather than change. Also known as Instrumental leadership

17
Q

Charismatic leaders

A

Energise people and build a vision for the future. Change management is a natural part of what they do. Also known as transformational leadership.

18
Q

Balogun & Hope Hailey - 5 styles of change management

A

Education - explaining why change is necessary to win people round

Collaboration - bringing people effected by the change to help in the process of managing it.

Intervention - Change is led by a change agent via the use of teams, by having these teams a part of the process they are more likely to have greater committment

Direction - managers establish strategy and how it will occur ina. top down fashion.

Coercion - Extreme. Change is imposed by management.

19
Q

Entrepreneurship -

A

Exploiting oppotunities for new products in a market

20
Q

Intrapreneurship

A

Applying entrapreneurial properties inside an organisation

21
Q

Strategy

A

The long term direction of an organisation

22
Q

What are the three levels of strategy?

A

Corporate

Business level

Operational

23
Q

Corporate strategy

A

How to add value to different parts of an organisation.

24
Q

Business level strategy

A

How to compete successfully in different markets

25
Operational strategy
The strategy of internal teams such as recruitment and marketing.
26
Ashridge College Model of Mission
Purpose - Why and who doe sit excist for? Shareholders? Strategy - Commercial logic. What is our businesss? Policies - Provide info on how a business should be conducted. For example high service. Values - Beliefs and moral principles of the organisation
27
Drucker
First person to suggest that targets should be SMART Specific Measurable Achievable Realistic Time related
28
Corporate social responsibility
The apprach taken by organisations to benefit society not stakeholders. For example planting trees for C02 emissions.
29
Corporate governance
the conduct of senior officers in an organisation. The way a company is directed and controlled.
30
Strategic management
Position - can include environment Choices - How to achieve objectives Strategic in action - Practicalities of strategies.
31
Organisational culture
A pattern of basic assumptions that are considered valud and transferred to new hires.
32
An organisations culture can be effected by
National culture The founders, if still new as their beliefs will be strong History - If lone business organic, if incorporated others then it will have various and more cultures. Structure - sometimes businesses restructure to change culture. Style of current leaders, for example if theyre autocratic.
33
Cultural web
An analysis that compares the assumptions in an organisations culture with the physical manifestations.
34
What makes up the cultural web?
Control systems - what is measured and rewarded? Sales ? Service? Routines and rituals - The way members behave to one another and others, whether this is after work drinks or the recruitment process. Organisation structure - formal and informal relationships, of there is structure is ti a top down one? Paradigm - the shares assumptions of an organisation that are taken for granted and represent a collective experience. Symbols - office, titles, uniforms, logos, anything that could be a status symbol Power structures - may not be based on seniority but also job role and importance to the organisation. Stories and myths - of key decisions and foundation of company.
35