strategies

Question 1

performance objectives (qsdfcc)

Answer 1

quality
speed
dependability
flexibility
customisation
cost

Question 2

product design/development approaches

Answer 2

consumer: according to identified preferences
innovation: using tech to develop answers to anticipated consumer wants
product innovation: concept development, cost-benefit analysis, production design and testing

Question 3

supply chain management matters 3

Answer 3

logistics
e-commerce
global sourcing
+ B2b and B2C

Question 4

trends in supply chain management

Answer 4

supplier rationalisation- shrinking the amount of suppliers
backward verticle integration- buying supply chain

Question 5

types of outsourcing BPO (business process outsourcing)

Answer 5

captive- not owned by the business but located within the business
non-captive- external

Question 6

different ways to outsource

Answer 6

creation of shared services centres
use of fee-for service arrangement
joint ventures
build operate transfer approach

Question 7

technology: types (how advanced)

Answer 7

leading edge
established

Question 8

inventory management: advantages of holding stock

Answer 8

consumer demand can be met
reduces lead times (between order and delivery)
generate immediate revenue
opportunity to use products in non-traditional/new markets
anasset

Question 9

Inventory management- disadvantages of holding stock

Answer 9

cost associated with holding stock
invested capital
cost of obsolescence

Question 10

inventory management: inventory holding methods

Answer 10

FIFO: old stock first
LIFO: non-perishables
JIT: Just in time

Question 11

Quality management

Answer 11

quality control
quality improvement

Question 12

quality management: improvement (2)

Answer 12

total quality managment: company wide commitment to quality
continuous improvement: increase efficiency of operations over time

Question 13

Global strategies/factors (4)

Answer 13

global sourcing
economies of scale
scanning and learning
research and development