Strategic Info Systems Flashcards
1
Q
Cost leadership
How to reduce expenses?
A
- Connect WM database with its suppliers
- Just-in-time
- RFID
- Self-service cashier
- EDI
2
Q
How to increase operation efficiency
A
- ERP
- E-crm
3
Q
How do you differentiate?
A
- Reward systems
- i systems
4
Q
How to innovate?
A
- Knowledge Management Systems
- Learning system
- Use of networks
- Real-time data
5
Q
Customer Focus
A
- Sixigma (data driven approach)
- e-CRM
- Data-mining
