strat_-_april_15_20240417215839 Flashcards
What is strategy?
path needed to get from where we are today to where we want to be.
Involves long-term thinking and most of the time there are multiple strategies that take place at the same time.
Why is strategy important?
it defines the organization and gives a focus of effort within the organization. Also provides consistency for efficiency and focus. It allows the company to position/set a direction within the environment
What are the 4 questions/processes to create a strategy?
- Analyse current context (where we want to go)
- Evaluate the firm’s capabilities/competences (How to compete)
- Formulate a strategy and implement (How do we get there?/how to execute)
- Control, monitor and modify (are we there yet? is there something better?)
What is a vision?
enduring word picture of what the firm wants to be and expects to achieve in the future. Provides the core values of the firm.
What makes a good vision?
- Challenges its people
- reflects firm’s values and aspirations
- development includes all stakeholders
- Recognizes firm’s internal, external and competitive environment
- Supported by upper management actions/decisions
What is a mission statement?
Concrete, near-term focus on current product markets and customers than a vision. What must be done to achieve your vision
What makes a good mission statement?
- Specifies the present businesses in which the firm intends to compete and who it will serve
- Inspiring and relevant to all stakeholders
Are mission/vision statement consistent throughout organizations?
No, sometimes they are flipped. important thing is to have a long-term reason to exist and short-term goals. Sometimes they are combined
What is the difference between a product advantage and competitive advantage?
Product advantages are difficult to sustain, to build competitve advantage, companies must think about their entire value system.
What are the two (3?) models related to competitive strategy decisions?
- Industrial organization model (internal)
- Resource-based model (external)
+ institution-based model sometimes
What is the “formula” for I/o and resource based model?
𝒀 = 𝜷𝟏∗𝑿𝟏 + 𝜷𝟐∗𝑿𝟐 + 𝜷𝟑∗𝑿𝟑 + 𝜷𝟒∗𝑿𝟒 + 𝜸𝑶𝒕𝒉𝒆𝒓 𝑽𝒂𝒓𝒔
x1: nb competitors
x2: scope of network
x3: whatever you get the point
What is an industry?
Group of firms producing products that are close substitutes for each other
What are Michael Porter’s five forces?
- Bargaining power of suppliers
- Bargaining power of buyers
- Threat of new entrants
- Rivalry among firms
- Threat of substitutes
What is rivalry among firms
Firm is challenged by a competitors actions or recognizes an opportunity to improve market position
Intensity depends on:
- Number of competitors
- industry growth
- fixed costs
- lack of differentiation
Rivalry is based on:
- Price
- After sale service
- Innovation
What is bargaining power of buyers?
Buyers ability to exert control over price
Buyers are powerful when:
- Few large buyers dominate industry
- Available substitutes
- Buyer is informed
- Products are standardized
- High volume customer
- Sensitive to price
- Low switching costs
- Supplier brand identity is important
What is bargaining power of suppliers?
Suppliers ability to exert control over price
Suppliers powerful when:
- Few large suppliers dominate
- Few substitutes
- Products are important to buyers (e.g. drugs)
- High switching cost
- Buyer is not significant customer
What are the barriers to entry? (threat of new entrants)
- Economies of scale
- Product differentiation
- Capital requirements
- Access to distribution channels
- Cost disadvantages (locations, processes, government subsidies)
- Government policy (government permission/licensing)
What is threat of substitutes?
Products/Services from outside a given industry that perform a similar or same function as the product which the industry produces
Threat when:
- Low switching cost
- substitute price is low
- Same or better performance
Reduce substitution risk:
- Differentiate through quality, after sale service, location
What are the three forces that have been added to Porter’s competitive forces?
- Complementary organizations: Businesses that provide G/S that complement your activities
- Social forces: legal, regulatory, social trends that are affecting business
- New strategies: New approaches to creating and selling G/S that your traditional competitors and emerging competitors are introducing
What are resources?
Tangible and intangible assets a firm uses to implement its strategies.
(assets, people, brand name, etc)
- dont yield a competitive advantage alone
What are capabilities?
Resources firms use to organize and exploit other resources
- created by combining tangible/intangible resources.
- Used to complete tasks
- ## Foundation for building core competencies/competitive advantages
Why is internal analysis important?
Cant evaluate the attractiveness of an industry without analyzing the resources a firm brings to that industry
What are the assumptions of resource-based theory?
Firms have:
- different resources
- unique capabilities depending on how they use resources
- resources/capabilities are not very mobile among firms
- resources/capabilites are the bases of competitive advantage and performance
What are the four categories of tangible resources?
Financial: ability to borrow and generate funds
Organizational: reporting structures
Physical: PPE, distribution, inventory
Technological: avaiable technology, copyrights, patents, trademarks (ACCOUNTING DISAGREES WITH THIS BS)
What are the three categories of intangile resources?
Human resources: knowledge, trust, skills, collaboration
Innovation: ideas, scientific capabilities, innovation capacity
Reputational resources: brand name, perception of quality, reputation with suppliers and customers
What is the difference of tangible and intangible resources in terms of being able to leverage them?
Tangible: hard to leverage, difficult to derive additional business or value from tangible resources
Intangible: Can be leveraged. Less visible, harder for competitors to understand, purchase, substitute, etc. More relied on for the foundation of a firm’s capabilities
What are core competencies?
Capabilities that serve as a source of competitive advantage for a firm over its rivals.
- Emerge through time by accumulating and learning how to deploy resources and capabilities.
- How the firms adds unique value
What is the value chain?
Shows how a product moves from raw material stage to final customer
Template that a firm uses to analyze costs and identify means that can be used to facilitate implementation of a strategy.
What are support activities?
activities the firm completes in order to support the work being done to produce, sell, distribute and service the products the firm is producing.
Can develop a capability/competency in any of the value chain activities
What is necessary in order for a value chain activity to be a competitive advantage?
The resource or capability must allow the firm to perform an activity in a better way than its competition or create value that the competitors cannot complete
What is outsourcing?
When firm cannot create value in a value chain activity or support activity, they use outsourcing.
It is the purchase of a value-creating activity or a support activity from an exeternal supplier
When should firms outsource and how does it create value?
Outsource when: they cannot create value or are at a substantial disadvantage compared to competitors.
Creates value by: increasing flexibility, mitigating risks, reduce CAPEX
What is the strategic rational of outsourcing?
- Helps business ofucs on broader business issues (Access world class abilities and higher efficiency)
- Free resources for other purposes
- Accelerate re-engineering benefits (use others who have already re-engineered to take over processes)
- Share risk (reduce CAPEX, more flexible, easier to adapt)
SWOT?
If you dont already know this, you should drop out of desautels
External: Opportunities/threats
Internal: Strength/weakness
What is industry analysis?
– Understanding key competitive forces that shape competition
in an industry
– Identify key success factors
– Predict future industrial profitability
– Find strategy
What is corporate governance?
Mechanisms used to manage relationships among stakeholders and determine and control the strategic direction and performance of organizations.
- eastablish harmony between firm owners and top-level managers
What is an agency relationship?
When one party delegates decision-making responsibility to a second party for compensation.
What problems can arise due to agency relationships?
- Principal and agent might have different interests/goals (e.g. owner and manager)
- Agent makes decisions that result in pursuing goals that conflict with those of the principal
What is managerial opportunism?
Seeking of self-interest with deceit. It prevents maximization of shareholder wealth
Arrive due to divergent interests of agents and principals
What is a shareholder letter?
Provides a broad overview of a firm’s operations throughout the year to shareholders. Normally one per year
Financial results, stock price, market position, plans
What are agency costs?
Sum of incentive costs, monitoring costs, enforcement costs, financial losses incurred by principals because of governance mechanisms.
Larger in diversified firms
What are the four mechanisms to prevent problems associated with separation of ownership and control?
- Ownership concentration: Amount of stock owned
- Board of directors: individuals responsible for representing the firm’s owners by monitoring top-level managers’ strategic decisions
- Executive compensation: Salary, bonuses, long-term incentives to align manager with shareholders’ interest
- Market for corporate control: Purchase of firm that is underperforming in order to improve strategic competitiveness
What is ownership concentration?
diffuse ownership (large nb owners) produces weak monitoring and control of managerial decisions
High degrees of ownership concentration increases the probability that managers’ decisions will be designed to maximize shareholder value.
Institutional owners can significantly influence strategies as they can force managers/BoD to make decisions that are in the best interest of shareholders’
What is Board of directors
Elected individuals who are responsible for acting in the owners’ best interest by formally monitoring and controlling the firm’s top-level managersh
What are the 3 classifications of members of the board of directors
Insiders: CEO/top lvl managers
Related outsiders: Individuals univolved in day-to-day operations but who have relationship (family memebers, banks, legal, ex CEO)
Independent outsiders: Completely independent of the firm’s day-to-day operations and other relationships
What is executive compensation
Governance mechanism that seeks to align interest of amangers and owners through salaries, bonus, long-term inventives
What is the relationship between governance mechanisms and ethical behavior?
Corporate governance mechanisms used by ethically responsible leaders and companies increase the likelyhood the firm will be able to at least minimally satisfy all stakeholders’ intereest
What is Milton Friedman’s profit maximization view?
- Argues against social responsibility, primary goal should be to optimize profits
- Only social responsibility of business is to use its resources to maximize profit
What is Stakeholder Theory?
- Business has obligation to create value for range of stakeholders. not just shareholders.
- Creates trade-offs in its returns to investors but can lead to a more sustainable business with fewer risks
What are the four parts of CSR pyramid?
- Economic responsibility: profitable enough to reward creditors and shareholders
- Legal responsibility: act legally
- Ethical responsibility: Follow ethical principles held by society
- Discretionary responsibilities: Voluntary obligations
How can CSR be measured
- Sustainability reporting (sustainability reports or ESG metrics)
- CSD ratings and indexes (Morgan stanley’s MSCI, WRDS, etc)
- Impact assessments: S&P global trust carbon emission analysis
What are capital market stakeholders?
Shareholders and leders expect a firm to preserve and enhance their wealth. Risk-Return relationship
What are product market stakeholders?
Customers, suppliers, host communities, union
Who are organizational stakeholders?
Employees
Leaders
How do you manage stakeholders?
Identify key stakeholders and influence them effectively using communication
What is a business-level strategy?
Coordinating commitments and actions to build a competitive advantage
What is purpose of business-level strategy?
Something that every firm must have to create a difference between them and their competitors
What is a business model?
Describes how the firm creates, delivers and captures value. Framework for how they will use processes. Path to gain competitive advantage
What is a franchise model?
A firm licenses its trademark and the processes it follows to
create and deliver a product to franchisees.
What is freemium model?
The firm provides a basic product to customers for free and
earns revenues and profits by selling a premium version of the
service.
What is advertising model?
For a fee, a firm provides advertisers with high-quality access to
its target customers
What is subscription model?
A firm offers a product to customers on a regular basis such as
once-per-month, once-per-year, or upon demand.
What is peer-to-peer model?
A business matches those wanting a particular service with
those providing that service.
What are the two dimensions of a potential competitive advantage?
- Basis for customer value:
- achieve lower cost than rivals
- Possess ability to differentiate or perform different/higher value activities - Competitive scope:
- Broad scope: firm competes in many segments
- Narrow scope: Selects a segment or group of segments and tailors their offering to them
What changes the effectiveness of business-level strategies?
SWOT of the environment and resources
What is cost leadership strategy?
Provide P/S at lowest cost relative to competitors.
Standardized G/S, sometimes a little differentiation and industries that process innovation is possible.
What are the risks of cost leadership?
Loss of competitive advantage due to newer competition
Failure to detect changes in needs
Imitating cost leader’s competitive advantage
What is the differentiation strategy
Integrated set of actions to produce products (at an acceptable cost) that customers perceive as being different in ways that are important to them.
Non-standardized products, ppl value different features instead of only low cost
What are the risks of differentiation?
differentiated products are no longer worth a premium
Unable to create enough differentiation for which ppl will pay additional price
Counterfeiting
competitiors creating similar features but at a lower cost
How do you implement cost leadership strategy?
Process engineering, centralized staff, formalized procedures, very mechanical.
How do you implement differentiation strategy?
Marketing, R&D, decentralized functions, less formalized to foster change, less structured job roles
What is a focused strategy?
Serve needs of a specific segment. Can be focused cost leadership or focused differentiation.
What drives focused strategies?
Small niches, lack of resources, direct resources to build competitive advantage in value chain, serve smaller segment more effectively
What are the risks of a focus strategy?
Competitors serve an evern more narrow market segment and serve them better
The industry decides it needs to focus more on this segment
Reduction in differences between needs of narrow segment and industry wide market
What is an integrated Cost leadership / differentiation strategy?
Low cost and some product differentiation. By having two sources of competitive advantage, it is possible to increase primary value chain activites in which the firm becomes competent
Must be flexible
What are the three sources of flexibility in integrated strategy?
- Flexible manufacturing systems (FMS)
- Information networks
- Total quality management (TQM)
What is FMS
Computer controlled process used to produce variety of products in moderate, flexible quantities with limited manual intervention.
allows low cost versus product variety tradeoff that happens in manufacturing
What is information networks?
Helps the firm satisfy customer expectations in terms of product quality and delivery speed
What is TQM?
effective TQM allows the firm to develop flexibility needed to identify opportunities to simultaneously increase differentiated features and reduce costs
What are the risks of integrated strategy?
Involves compromises, wont become lowest cost nor most differentiated. Stuck in the middle, you compete at a disadvantage are are unable to earn more than average returns.
What is inbound logistics?
Value chain activity
Activities related to receiving, storing and distributing inputs to a product
What is operations?
Value Chain activity
Activities necessary to convert inputs from inbound logistics to a finished good
What is outbound logistics?
Value Chain activity
Activities involved in collecting, storing, and physically distributing the product to customers
What is marketing and sales?
Value Chain activity
Activities completed to provide means to purchase products and induce them to purchase them
What is after sale service?
Value Chain activity
Activities designed to enhance or maintain a products value
What is procurement?
Support activity
Activities related to purchasing inputs needed
What is technological development?
Support activity
Activities completed to improve a firm’s product or manufacturing processes
What is HR management?
Support activity
recruiting, hiring, development, compensation
What is firm infrastructure?
Support the work of the value chain. Legal, finance, government relations, general management, etc
What is a corporate level strategy?
The actions a firm must take in order to develop a competitve advantage by managing and selecting groups of businesses which compete in different product markets
What is the reason for having a corporate-level strategy?
- Grow revenues/profits
- diversification
- Expected to help earn above-average returns by creating value
What are the two things corporate level strategy cares about?
- What product markets and businesses and firm should compete in
- How headquarters should manage the businesses
What is a corporate-level strategy in practice?
All fimrs have one even if it is a single-line business, the decision to not operate in any other industries is still important.
CEOs focus on corporate strategy (high level decisions)
Bad corporate strategies (hedge funds, corporate raiders)
Less well understood
What are low levels of diversification for a corporate-level strategy?
Single business: 95%+ comes from single business
Dominant business: 70-95% of revenue comes from a single busines
What are moderate to high levels of diversification in a corporate-level strategy?
Related constrained: <70% from dominant business and all businesses share production, technological and distribution linkage
related linked: <70% from dominant business and limited links between business
What is very high levels of diversification
unrelated: <70% of revenues from dominant business and there are no common links
What is thought about when diversifying?
- Scope of industries and market the firm competes in
- How managers buy, create and sell different businesses to match skills and strengths with opportunities.
What is horizontal integration?
Expansion into multiple businesses that share inputs (tangible or intangible) (E.g. disney has animation, shops and theme parks all operating under DisneyCorp)
What is vertical integration?
Expansion into businesses that make or use the output of other units (can occur in two directions)
Pixal films <– DisneyCorp –> Disney Stores