stevens

Question 1

tell me about yourself

Question 2

why do you want to work at stevens?

Question 3

why do you think you’d be a good fit for the role?

Question 4

what are your weaknesses?

Question 5

what are your strengths

Question 6

what do you like to do outside of work

Question 7

what are you doing at university

Question 8

what did you do this year?

Question 9

where do you see yourself in x years

Question 10

what is your greatest achievement

Question 11

what is a time you have taken the initative to learn a new topic/skill

Question 12

what does excellent customer service mean to you?

Question 13

how do you prioritise tasks during a busy shift

Question 14

how do you handle stress during peak times?

Question 15

how would you increase sales in our store?

Question 16

how do you handle feedback or criticism?

Question 17

how would you handle a situation where a customer is unsure of what they need?

Question 18

what would you do if a customer asked you about a product you didn’t know much about?

Question 19

what is a time you solved a problem?

Question 20

what is the hardest decision you have had to make at work?

Question 21

tell me about a time you went above and beyond

Answer 21

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Question 22

tell me about a time you helped a customer find the right solution for a problem

Question 23

what is a time you have improved a customers experience or customer service in general?

Question 24

tell me about a time you had to bring up something to a manager you were struggling with

Question 25

what is a time you worked in or managed a diverse team and did it pose challenges

Question 26

tell us about a time you worked in a team?

Question 27

what is a challenge you faced and how did you overcome it?

Question 28

tell us about a time you showed leadership

Question 29

give me an example of a goal you have achieved

Question 30

how do you set yourself goals?

Question 31

tell me about a time you have taken initiative

Question 32

tell me about a time you have worked effectively under pressure

Question 33

tell me about a time you failed to meet expectations

Question 34

tell me about a time you made a mistake

Question 35

tell me about a time you have under-performed or not met your targets? why? and what did you learn from this?

Question 36

tell me about a time you did what you thought was right even though there were easier options

Question 37

tell me about a time you had to build a good relationship to solve a problem

Question 38

what is an example of a bad situations you experienced and how did you resolve or improve it?

Question 39

how do you navigate a busy schedule?

Question 40

tell us about a time you faced a conflict of opinion. how did you deal with the situation

Question 41

what was a time you had a disagreement with a team? how did you deal with it?

Question 42

tell me about a time you disagreed with a teammate and how was it resolved?

Question 43

what is a time you worked with a difficult team member

Question 44

what is a time you have worked with a difficult customer?

Question 45

what is a time you communicating effectively?