Steps Of Service Flashcards
1
Q
1st Step of service
A
Greet and Connect within 30 seconds. Place chit or coaster.
2
Q
2nd Step of service
A
Menu tour and ordering. Offer suggestions and upgrades (upsell)
3
Q
3rd Step of service
A
Setting the stage. Mark between courses. Maintain
4
Q
4th Step of service
A
The main event.
- 2 minutes or 2 bites
- Serve left, clear right
1) Open service
2) ladies first
5
Q
5th Step of service
A
Sweet so long. Offer coffee, dessert and the check. Pickup and rerun ASAP.