Steps Of Service

Question 1

Guests are greeted in?

Answer 1

30 seconds of entering the restaurant

Question 2

Server/ bartender welcomes the guest in?

Answer 2

45 seconds from being seated

Question 3

Offer bottles or filtered ice water. Water is delivered in?

Answer 3

1 minute of ordering

Question 4

I pad in hand tailor cocktail/wine/beverage suggestions. Ring in. Deliver drinks in? Bar delivery time?

Answer 4

3 minutes

2 minutes for the bar

Question 5

Appetizers delivered in?

Answer 5

10 minutes

1 minute or 1 bite check back

Question 6

Salads/ soups should be delivered in? No more than how many minutes after the appetizer is cleared?

Answer 6

10 minutes

5 minutes

Question 7

Entrees should arrive within? Or served within how many minutes of the previous course?

Answer 7

20 minutes

5 minutes

Question 8

Swarm clear the table within what time of guests finishing the main course?

Answer 8

1 minute

Question 9

Swarm clear. How many server/bartender per every how many guests

Answer 9

1 per every 2 guests

Question 10

Dinner drinks within how many minutes?

Answer 10

4 minutes

Coffee and after dinner drinks must be delivered before desserts.

Question 11

Desserts are served within how many minutes of ordering?

Answer 11

5 minutes

Question 12

Present the check presenter within how many minutes?

Answer 12

2 minutes

Assist with valet ticket if applicable

Question 13

Provide business card, thank guests by name and invite guests to return. Check payment within?

Answer 13

2 minutes

Question 14

Table must be cleared and guest ready in? Bar in?

Answer 14

1 minute of the guests departing

30 seconds in the bar!