Step by Step Coaching Flashcards
What are transformational conversations?
- The means by which you help yourself and others become aligned and purposeful humans.
- Support our and others inner truth
What is rapport building?
Is being willing to understand or experience another person’s view of the world as if you were that person.
What is the key to report building?
Is to honor the person by finding the common ground, which leads to successful results by asking powerful questions and by listening with curiosity and respect.
It’s the fastest way to communicate with the deeper mind.
How do you develop physical rapport?
Behavioral and tonal matching.
Body language.
How do you lead the person once the rapport is built?
With effective questions.
What do common interests do?
They help us build rapport.
How is the strongest rapport built?
When we understand a person’s core values.
What does intention have to do with building rapport?
Your attention is critical when you use rapport strategies.
You have to have true intention to build it when you sincerely care about him or her and you understand and respect where he or she is coming from.
How do you remove a sense of threat from a question?
Use verbal softeners.
- Is is okay if I ask you…
- Mind if I ask you…
What keywords do you use to build rapport?
People choose certain words to translate their inner world into language. Listen for and use their exact keywords.
What should you assume about people?
That they have all the resources they need to accomplish their goals.
Everything in coaching hinges on ______ because we are _____ for affects where we are speaking from and unfolds how we are being with and for each other.
listening
What is level three listening do?
It notices more than just words; it follows the fine distinctions of tonality, mood, pacing, energy, and emotion behind the words.
What happens to people when you listen to them like they are broken or need help?
You send a worry message that tends to reinforce their negative limiting beliefs that are likely the result of their programming from a childhood.
What is the chinese menu approach?
is not telling someone what to do but pointing to multiple alternative choices from which to select.