Stategic Plan Development Flashcards

1
Q

Strategic Management Philosophy
As an organization, West Metro desire to provide Exceptional cost effective services, to meet legal requirements, and to acknowledge public _______

A

need

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2
Q

Research and Discovery
The straegic Planning Process began with a thorough _____ of our mission, vision and values. This was followed with an extensive ______ of research and discovery

A

review

process

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3
Q

Research and Discovery
WM consulted with
1. uniformed and civilian employees
2. Internal and external Stakeholders
through comprehensive meetings and surveys

A
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4
Q

Analysis and Strategic Priority Development
1. They identified common themes from internal and expernal stakeholder meetings and review survey Data to validate themes.
Working with these themes, allowed us to develop our STRATEGIC priorities and obejectives

A
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5
Q

Assignments for the objectives will remain the responsibility of the _______. This will ensure shared responsibility throughout the organization.

A

Fire Chief

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6
Q

The Stategic Plan is reviewed ______
by the Stategic Planning _______, incorperating new info gathered from follow up serveys and stakeholders meetings.

A

annually

Team

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7
Q

An annual review of the Stategic Plan will help keep it valid and visionary in today’s ________ environment.

A

Dynamic

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8
Q

WM MISSION
WMFR family is committed to protecting the communities _______ of life through prevention, preparedness, and all ________ emergency response.

A

quality

hazards

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9
Q

WM Vision
WM endeavors to be a high quality, responsive, adaptive, learning organization, anticipating and responding to evolving community needs.

A
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10
Q

WM VALUES
Valuing life, _______ and the needs of the community

A

property

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11
Q

As noted in the fire chief’s intro, our greatest strength is our_______

A

People

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12
Q

We acknowledge hard work and professionalism, we also support and encourage a balance between _____ and _______ life

A

work and personal

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13
Q

Develop methods to eliminate to most common ________breakdowns

A

communication

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14
Q

Objective B
Focus on employee ____ with emphasis on stress management

A

health

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15
Q

Objective C Importance of employee work-_______ balance and the oportunity for growth

A

work-life

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16
Q

STRATEGIC PRIORITY I
Invest in Human Capital

Objectives above

A
17
Q

Strategic Priority II
Develop a public relations strategy aimed at quality public Comms, education and involvement

A
18
Q

Objective A
Develop comprehensive marketing plan

A
19
Q

Objective B
Criteria for structured educational programs that increase awareness and directly impact the safety of the community.

A
20
Q

Objective C
Embrace Community involvement through WM

A
21
Q

Strategic Priority III
Ensure operational readiness matches needs and risks in all hazards response with emphasis on wildfire mitigation and community healthcare.

A
22
Q

Objective A
Special teams incidents
minimum staffing
pre-plan for improved SA

A
23
Q

Objective B
Engage community in Wildfire mitigation
Develop a Community Wildfire Protection Plan (CWPP)

A
24
Q

Objective C
Seek opportunities to address unmet healthcare needs outside traditional resources.

A
25
Q

Strategic Priority IV
Build and strengthen relationships with neighboring agencies, community orgs and leaders.

A
26
Q

Objective A
Evaluating partnerships to improve response, planning and training

A
27
Q

Objective B
seeking out best industry practices of other professional organizations.

A
28
Q

Strategic Priority V
Fortify financial sustainability through strategic management and accountability in efficient budgeting

A
29
Q

Objective A
maintain balanced budget

A
30
Q

Objective B
Solidify revenue streams for future needs

A
31
Q

Objective C
Widen internal communication

A
32
Q

Since 2017, the WM social media platform has grown by almost _______%

A

400

33
Q

Current membership is ____ people

A

25

34
Q

In 2020, WM reached over ______ people through various playforms

A

100,000

35
Q

WM contracted with a 3rd party to review ______% of EMS calls.

A

100%

36
Q

Creation and implementation of ______eyes Responder on all Apps

A

Mobile

37
Q

All pre-plans have now been entered into Visi____

A

net

38
Q

The Compiance Engine program was implemented in year _______

A

2019

39
Q

Stategic Plan Special planning Team Members
Heinl
Jensen
Hopwood
O’hara
Giesick
Beckhorn
Susan Chen
Glenda Aragon
Jennifer Wheaton
Amira Waters

Ten members

A