Standards, laws, and management strategies Flashcards

1
Q

What declaration was the first that set out fundamental human rights to be protected?

A

Universal Declaration of Human Rights (UDHR) (1948)

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2
Q

What is a weakness of declarations like the Universal Declaration of Human Rights and the Comvention on the Rights of Disabled Persons?

A

As declarations, they could only provide a framework and recommendations.

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3
Q

What U.N. convention clarifies and qualifies how all categories of rights apply to persons with disabilities and identifies areas where adaptions must be made, areas where rights have been violated, and where protections must be enforced?

A

Convention on the Rights of Persons with Disabilities (2006).

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4
Q

What treaty aims to ensure people with vision or other print disabilities has access to books and other printed materials?

A

The Marrakesh Treaty to Facilitate Access to Published Works for Persons who are Blind (2013).

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5
Q

What are 3 international declarations and conventions on disability rights?

A
  1. Universal Declaration of Human Rights
  2. Convention on the Rights of Persons with Disabilities
  3. The Marrakesh Treaty
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6
Q

What 3 types of laws can impact disability?

A
  1. Civil rights laws
  2. Procurement laws
  3. Domain-specific laws
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7
Q

What are procurement laws? What are 2 examples of procurement laws that focus on accessibility?

A

Procurement laws specifically spell out standards and requirements for purchasing.
1. Section 508 (US)
2. EN 301 549 (EU)

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8
Q

What are civil rights laws? What are 4 examples of civil rights laws that protect rights for people with disabilities?

A

Civil rights laws prohibit discrimination on the basis of disability and protect the rights of people with disabilities.
1. Americans with Disabilities Act (US)
2. The Accessibility for Ontarians with Disabilities Act (Canada)
3. The Equality Act of 2010 (UK)
4. The Act on the Elimination of Discrimination against Persons with Disabilities (Japan)

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9
Q

What are information technology laws? What are some examples that focus on technology accessibility requirements?

A

Information technology laws provide legal outlines and regulations for distributing, collecting, and storing electronic information.
1. 21st Century Communications and Video Accessibility Act (US)
2. Air Carrier Access Act (US)
3. Web Standards for the Government of Canada
4. Standards sur l’accessibilité du Web (Canada)
5. French Law 2005-102
6. Barrierefreie-Informationstechnik-Verordnung (BITV 2) (Germany)
7. Code of Practice on Accessibility of Public Services and Information provided by Public Bodies (Ireland)
8. Law 4/2004 (“Stanca” Law) (Italy)
9. Law 34/2002, Law 51/2003 (Spain)

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10
Q

What was the purpose of the Charter of Fundamental Rights of the European Union?

A

To bring consistency and clarity to the rights established at different times and in different ways in
individual EU Member States.

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11
Q

What 2 articles of the Charter of Fundamental Rights of the European Union are relevant to disability?

A
  1. Article 26: Integration of persons with disabilities
  2. Article 21: Non-discrimination
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12
Q

What article of the African Charter on Human and People’s Rights recognizes the rights of all persons?

A

Article 2

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13
Q

What are the objectives of The Inter-American Convention on the Elimination of All Forms of Discrimination Against Persons with Disabilities?

A

To prevent and eliminate all forms of discrimination against persons with disabilities and to promote their full integration into society.

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14
Q

What 4 measures must participating states parties undertake in The Inter-American Convention on the Elimination of All Forms of Discrimination Against Persons with Disabilities?

A
  1. Providing or making available goods, services, facilities, programs, and activities
  2. Facilitate transportation,
    communications, and access by persons with disabilities
  3. Eliminate architectural, transportation, and
    communication obstacles to facilitate access and use by persons with disabilities
  4. Ensure that persons responsible for applying this Convention and
    domestic law in this area are trained to do so
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15
Q

What are the 3 priority areas in The Inter-American Convention on the Elimination of All Forms of Discrimination Against Persons with Disabilities?

A
  1. Prevention of all forms of preventable disabilities
  2. Early detection and intervention, treatment, rehabilitation, education, job training,
    and the provision of comprehensive services to ensure the optimal level of
    independence and quality of life for persons with disabilities
  3. Educational campaigns aimed at
    eliminating prejudices, stereotypes, and other attitudes that jeopardize the right
    of persons to live as equals
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16
Q

The UK Equality Act of 2010 aimed to do what?

A

Bring together disparate anti-discrimination laws and strengthen them in order to provide people with improved protections from discrimination in the workplace and society.

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17
Q

Civil rights laws take cues from which model of disability?

A

The social model.

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18
Q

The US Americans with Disabilities acts guarantees equal opportunity in what 5 areas?

A
  1. Public accommodations
  2. Employment
  3. Transportation
  4. State and local government services
  5. Telecommunications
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19
Q

What 2 entities are accountable to the US Americans with Disabilities act?

A
  1. Businesses that own, rent, or lease public accesses and businesses open to the public.
  2. Federal, state, and local entities.
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20
Q

Who is described as responsible in the Ontarios with Disabilities act?

A
  1. Every social and economic sector
  2. Every region
  3. Every government
  4. Every organization, institution, and association
  5. Every person

(basically everyone and every entity in Ontario)

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21
Q

What is the focus of the US Twenty-First Century Communications and Video Accessibility Act (CVAA) of 2010?

A

Telecommunications, broadcasters, video captions, web browsers, etc.

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22
Q

What is the focus of US Air Carrier Access Amendments Act of 2017?

A

Accessibility of airline travel.

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23
Q

What is the focus of EN 301 549 Accessibility Requirements for Public Procurement of ICT Products and Services in Europe?

A

Ensures that products and services publicly purchased are compliant with accessibility standards.

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24
Q

What is the focus on Section 508 of the US Rehabilitation act?

A

All products and services procured by the federal government must meet accessibility standards.

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25
Q

What organizations are accountable to Section 508 of the US Rehabilitation act?

A

All organizations that do business with the federal government.

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26
Q

What are 4 laws and standards that directly apply to web accessibility?

A
  1. US Americans with Disabilities Act
  2. US Section 508
  3. EN 301 549
  4. European Accessibility Act
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27
Q

How does Title III of the US Americans with Disabilities Act impact accessibility?

A

Title III allows businesses to be sued discrimination based on disability in the activities of places of public accommodations, which includes buildings, educational institutions, public spaces, transportation, eCommerce, organizational websites, and mobile apps.

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28
Q

How does US Section 508 impact accessibility?

A

All federal, state, and local government websites must meet Section 508 guidelines based on WCAG.

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29
Q

How does EN 301 549 impact accessibility?

A

EN 301 549 requires websites and apps to be accessible, have an a11y statement, and provides methods to report issues and enforce requirements.

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30
Q

What is the focus of the European Accessibility Act?

A

Synchronize accessibility rules across all member states by establishing accessibility rules for key products and services, such as computers, eCommerce, banking and ATMs, eBooks, and smartphones.

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31
Q

How does the European Accessibility Act impact accessibiltiy?

A

The EAA sets minimum accessibility rules with enforcement methods and penalties for violation for all private businesses producing and selling key products and services, including computers and operating systems, eCommerce, banking, eBooks, and smartphones.

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32
Q

What are 2 maturity models for accessibility?

A
  1. The Capability Maturity Model for Software, Adapted
  2. Business Disability Forum’s Accessibility Maturity Model
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33
Q

What are the 4 key phases of the W3C Web Accessibility Initiative Recommendations?

A
  1. Initiate
  2. Plan
  3. Implement
  4. Sustain
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34
Q

“Learn the basics” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Initiate

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35
Q

“Explore the current environment” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Initiate

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36
Q

“Set objectives” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Initiate

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37
Q

“Develop the business case” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Initiate

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38
Q

“Raise awareness” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Initiate

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39
Q

“Gather support” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Initiate

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40
Q

“Create an accessibility policy” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Plan

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41
Q

“Assign responsibilities” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Plan

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42
Q

“Determine budget and resources” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Plan

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43
Q

“Review the environment” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Plan

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44
Q

“Review websites” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Plan

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45
Q

“Establish a monitoring framework” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Plan

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46
Q

“Engage with stakeholders” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Plan

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47
Q

“Build skills and expertise” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Implement

48
Q

“Integrate goals into policies” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Implement

49
Q

“Assign tasks and support delivery” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Implement

50
Q

“Evaluate early and regularly” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Implement

51
Q

“Prioritize issues” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Implement

52
Q

“Track and communicate progress” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Implement

53
Q

“Monitor websites” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Sustain

54
Q

“Track standards and legislation” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Sustain

55
Q

“Adapt to new technologies” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Sustain

56
Q

“Incorporate user feedback” is a key part of what phase of the W3C Web Accessibility Initiative Recommendations?

A

Sustain

57
Q

What are the 3 parts of the model outlined in the European Agency for Special Needs and Inclusive Education Guidelines?

A
  1. Policy
  2. Plan
  3. Practice
58
Q

“Develop a long term strategy” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Policy

59
Q

“Publish an accessibility statement” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Policy

60
Q

“Develop a procurement policy” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Policy

61
Q

“Develop a plan” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Plan

62
Q

“Ensure authority and resources” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Plan

63
Q

“Conduct a pilot of the guidelines” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

64
Q

“Provide awareness training” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

65
Q

“Provide training for specialists” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

66
Q

“Update work processes” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

67
Q

“Produce style guides and templates” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

68
Q

“Use style guides and templates” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

69
Q

“Give external providers guidelines and requirements” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

70
Q

“Conduct accessibility testing before releasing” is what part of the European Agency for Special Needs and Inclusive Education Guidelines?

A

Practice

71
Q

What are the 5 levels of The Capability Maturity Model for Software adapted to ICT accessibility?

A
  1. Initial
  2. Repeatable
  3. Defined
  4. Managed
  5. Optimizing
72
Q

Capabilities are ad-hoc, unrepeatable, untraceable, no established process describes which level of The Capability Maturity Model for Software adapted to ICT accessibility?

A

Initial

73
Q

Organization sets quantitative goals with well-defined and consistent measurements describes which level of The Capability Maturity Model for Software adapted to ICT accessibility?

A

Managed

74
Q

Policies are in place for managing projects and procedures for ICT accessibility describes which level of The Capability Maturity Model for Software adapted to ICT accessibility?

A

Repeatable

75
Q

Standard processes are integrated into the coherent whole across the organization, used, and changed as appropriate describes which level of The Capability Maturity Model for Software adapted to ICT accessibility?

A

Defined

76
Q

The entire organization is focused on continuous process improvement describes which level of The Capability Maturity Model for Software adapted to ICT accessibility?

A

Optimizing

77
Q

“Commitment to perform” is a key practice in which maturity model?

A

The Capability Maturity Model for Software adapted to ICT accessibility

78
Q

“Ability to perform” is a key practice in which maturity model?

A

The Capability Maturity Model for Software adapted to ICT accessibility

79
Q

“Activities performed” is a key practice in which maturity model?

A

The Capability Maturity Model for Software adapted to ICT accessibility

80
Q

“Measurement and analysis” is a key practice in which maturity model?

A

The Capability Maturity Model for Software adapted to ICT accessibility

81
Q

“Verifying implementation” is a key practice in which maturity model?

A

The Capability Maturity Model for Software adapted to ICT accessibility

82
Q

“Executive-level tech champions” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

83
Q

“Ensure colleague awareness” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

84
Q

“Consult with disabled peers / customers / experts” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

85
Q

“Enable built-in accessibility for personalization of tech” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

86
Q

“Embed and promote workplace adjustment processes to prove assistive tech” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

87
Q

“Give teams the accessibility know-how” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

88
Q

“Establish a performance baseline” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

89
Q

“Promote inclusive design development lifecycle” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

90
Q

“Include accessibility as key requirements in procurement” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

91
Q

“Continuously improve, document, and share” is a commitment in which maturity model?

A

Accessible Technology Charter in the Business Disability Forum’s Accessibility Maturity Model

92
Q

What are the 5 levels of the Business Disability Forum’s Accessibility Maturity Model based off the Accessibility Technology Charter?

A

Level 1: Informal.
Level 2: Defined. Documented but not actioned.
Level 3: Repeatable. Process established and actioned.
Level 4: Managed. Process monitored and improved.
Level 5: Best practices. Innovation.

93
Q

When does the W3C recommend evaluating accessibility?

A

Early and throughout the design and development process.

94
Q

What four chapters in Section 508 detail accessibility standards used in VPAT reporting?

A

Chapter 3: Functional Performance Criteria (FPCs)
Chapter 4: Hardware
Chapter 5: Software
Chapter 6: Support and Documentation Services

95
Q

What 3 standards are part of the VPAT report?

A
  1. WCAG
  2. Section 508
  3. EN 301 549
96
Q

What is the US’s relationship with the UNCRPD?

A

Formally signed, but not adopted.

97
Q

What type of international agreement is legally binding and governed?

A

Treaty

98
Q

What is European directive 2016 / 2012?

A

The EU Web Accessibility Directive, also known as Directive 2016/2102, is a directive that requires EU member states to adopt web accessibility standards into their respective national laws. It defines the scope, establishes the minimum requirements, ensures harmonized monitoring and reporting, and an enforcement procedure.

99
Q

What article in the African Charter specifies “The aged and disabled shall also have the right to special measures of protection in keeping with their physical or moral needs”?

A

Article 18

100
Q

Which article of the Convention on the Rights of Persons with Disabilities (CRPD) deals with accessibility?

A

Article 9

101
Q

Who is Japan’s JOS X 8341 mandatory for? And who is it voluntary for?

A

Mandatory for government, optional for business

102
Q

Which article of The Inter-American Convention on the Elimination of All Forms of Discrimination Against Persons with Disabilities specifies what parties must undertake to accomplish the goals of the convention?

A

Article 3

103
Q

What kind of international agreement does this describe: “A meeting or formal assembly, as of representatives or delegates, for discussion of and action on particular matters of common concern. Usually the instruments negotiated under the auspices of an international organization”?

A

A convention.

104
Q

What kind of international agreement does this describe: “A formal agreement between two or more states in reference to peace, alliance, commerce, or other international relations. The key distinguishing feature is that it is legally binding and governed by international law”?

A

A treaty.

105
Q

What kind of international agreement does this describe: “A document embodying or displaying an announcement or proclamation. Not legally binding. The term is often deliberately chosen to indicate that the parties do not intend to create binding obligations but merely want to declare certain aspirations”?

A

A declaration

106
Q

“All human beings are born free and equal in dignity and rights. They are endowed with reason and conscience and should act towards one another in a spirit of brotherhood.” is from what article of what international agreement?

A

Article 1 of The Universal Declaration of Human Rights (UDHR)

107
Q

What does article 9 of the UN Convention on the Rights of Persons with Disabilities address?

A

Communication technology accessibility

108
Q

Section 504 pertains to what?

A

Reasonable accommodations for people with disabilities from any employer and organization receiving federal funding.

109
Q

Section 504 and 508 are part of what act?

A

US Rehabilitation Act of 1973

110
Q

Which section of the UK Equality Act specifies protected characteristics?

A

Section 4

111
Q

Which title of the ADA applies to services, programs, and activities provided to the public by state and local government entities?

A

Title II

112
Q

Who enforces the ADA?

A

US Department of Justice Civil Rights Division, and in the case of educational institutions by the US Department of Education Office for Civil Rights, through consent decrees and settlements.

113
Q

What columns are in the VPAT template?

A

Relevant standard
Level of conformance (supports, partially supports, does not support, not applicable)
Detailed explanation

114
Q

What does the European Union Web Accessibility Directive 2016 / 2012 require?

A

Ensuring websites and applications are accessible
An accessibility statement
A method for users to report inaccessibility
A link to enforcement procedures

115
Q

What is JIS X 8349 comparable to?

A

WCAG