Stakeholders (yr10) Flashcards
What is a stakeholder ?
An individual or group with an interest in a business
Who are the internal stakeholders in a business ?
Owners
Employees
Managers
Share holders
Who are the external stakeholders in a business ?
Customers Investors Supplies Competitors Government
Local community
What is the interest of the owner in a business ?
Profit
Survival
Growth
What is the interest of the employees in a business ?
Pay
Social needs
Job security - not losing ur job - knowing you can pay for debts / rent
What is the interest of the customers in a business ?
Good quality
Dailey needs
Getting product u need/ want for good price
What is the interest of the suppliers in a business
Demand (continued )
Fair price
Paid on time
What is the interest of the government in a business ?
They want tax from businesses profits
Create jobs
Pay less benefits
Receive more tax
What is the interest of the local community in a business ?
Become a customer
Concerned about pollution
Jobs
Interested on impact of environmental
What effect does the owners have on a business?
Big influence
They develop ideas and make decisions
What effect does the employees have on a business ?
Give service to customers-good/bad
Not happy with conditions they go on strike
This effects the business reputation and success
What effect does the customers have on the business?
Big influence
If not happy their not buying from you
Want good product with good quality for a good price
What effect does the suppliers have on the business?
Influence the quality they give you
Influence the delivery time
Influence price
What effect does he government have on the business?
Business have to give some % of profit to government for tax
Sets the laws
What effect does the local community have on the business?
Choose weather or not to work there
Chose Weather to shops with you
Not much power
