Stakeholder Process Flashcards

1
Q

Site selection process is important who should be included in the process?

A

All appropriate consultants and stakeholders

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2
Q

Site inventory should not be an open-ended process of information gathering but

A

Focused compilation of site conditions that is prompted be the requirements of the program plan and questions or concepts that arise in the design process.

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3
Q

Information maps:

A

Common way to synthesizing inventory data. Maps can be superimposed on top of one another and holistically examined.

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4
Q

Stakeholder

A

A person or group of that has an investment, share or interest in a site or project.
A term commonly used in planning and public policy.

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5
Q

Integrated design process

A

An interactive process of research and analysis, communication and design exploration that collectively occurs between all team members throughout all phases of the project. (Charrettes are often used to initiate the process) key to achieving integrated design is to maintain coordination and collaboration between team members in all project phases.

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6
Q

Program refinement

A

Items to be documented: site issues, project goals, performance targets, client interview.

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7
Q

First step is to identify potential stakeholders.

A

Everyone with direct or indirect use or impact to the site or project is a potential stakeholder.

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8
Q

Enhance participation in the design process:

A

o Public information gathering, beyond meetings.
o Mail-out surveys for broader range of opinions
o Web-base survey.
o Displays in public areas.
o Partner with planners and other trained in social science techniques.
o Charrettes and workshops
o Educate stakeholders about sustainable design
o Field trips w/stakeholders.

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9
Q

Addressing different ways to convey information is very important, what are a few ways?

A

Combining visual and written material, experiential or hands on learning, visual material, stories are more memorable than simple facts.

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10
Q

Categories of Participation:

A

o Awareness. This experience involves discovering or rediscovering the realities of a given situation so that everyone who takes part in the process speaks the same language, which is based on their experiences in the field where change is proposed.
o Perception. This entails going from awareness of the situation to understanding it and its physical, social, cultural, and economic ramifications.
o Decision making. This experience concentrates on working from awareness and perception to a plan for the situation under consideration.
o Implementation. Many community-based planning processes stop with awareness, perception, and decision making.

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11
Q

If differences in expectations and perception are not identified at the outset, and realistic goals are not made clear. what is the risk?

A

The expectations of those involved in the participation program will likely not be met, and people will become disenchanted.

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12
Q

To address participation effectively in the design process with the public.

A

Task should conceptualize what the objective is for involving citizens.

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13
Q

In a participation process

A

planners and designers should work along with citizens to identify possible alternatives, discuss consequences of various alternatives, and state opinions about the alternatives (not decide among them).

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14
Q

The process is continuous and ever changing. The product is not the end of the process.

A

It must be managed, reevaluated, and adapted to changing needs.

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15
Q

Designers and planners have effectively used field techniques, such as questionnaires, interviewing, focus groups, and group mapping, to acquire information. How can these techniques be classified?

A

awareness methods
group interaction methods
indirect methods.

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16
Q

Stakeholders can be broadly classified into four categories.

A

First, there are people who are representative of a certain sector of society.
Second, there are individuals who represent organized interests, which can range from an informally organized neighborhood coalition to a formally organized nonprofit interest group. Such an individual is expected to represent the views of the organization.
Third, there are those who represent government organizations, such as city departments and state agencies.
Finally, there are elected officials who are formally voted upon as representatives. Their elected position gives them a unique status because they are accountable to the public for their decisions.

17
Q

Accepted tool for gathering information from the people involved in any planing action.

A

survey

18
Q

Surveys offer a useful method in reaching both?

A

To reach a broad public and to gather input from people who typically are not consulted on planning issues.

19
Q

Why are surveys conducted?

A

To find out the characteristics, behaviors, opinions, and knowledge of a particular population.

20
Q

What needs to be considered when looking at previous conducted surveys?

A

Consider a survey when the data needed are not available from secondary sources. The existing data may be outdated and no longer reflect current conditions or may describe a geography that does not coincide with your needs, such as state-level data that cannot be disaggregated into local units.

21
Q

Community visioning

A

Offers local communities new ways to think about and plan for the long-term future.

22
Q

Charrette

A

Involves a multidisciplinary team of professionals developing all elements of a plan. The team works closely with stakeholders through a series of feedback loops, during which alternative concepts are developed, reviewed by stakeholders, and revised accordingly.

23
Q

The charrette process works best for situations such as?

A
  • high-stakes projects;
  • volatile yet workable political environments;
  • complex design problems; and
  • projects that include imminent development.
24
Q

A charrette is the central event of a larger process that

A

The National Charrette Institute calls Dynamic Planning, a multiday, collaborative planning and design effort with the goal of arriving at a comprehensive, feasible plan. Dynamic Planning has three governing values: • Anyone affected by the project has the right to provide input with potential impact on the outcome. • Each participant has a unique contribution that is heard and respected. • Many hands make the best plans.

25
Q

Benefits of community participation:

A

cost effective, expediting the process, improves the product and outcome.

26
Q

Guidelines for meeting process:

A

Start planning with time in advance, take time to clearly define the meeting purpose, be sure the meeting agenda ends with a discussion to the next step.

27
Q

Common way to notify about the project:

A

post flyers, articles in the local newspaper, public services announcement.

28
Q

Key techniques for community participation:

A

active listening, setting goals, making community workshops with charrettes, educating the community, making walking tours, etc.