Stakeholder Management

Question 1

stakeholder management

Answer 1

create positive relationships with stakeholders, management or their expectations and agreed objectives

Question 2

Stakeholder analysis

Answer 2

technique used to identify the key people who have to be won over

Question 3

stakeholder planning

Answer 3

the process used to build the suppose that helps succeed

Question 4

stakeholder circle

Answer 4

methodology that enables the team to accumulate information necessary for the engagement of its stakeholders

Question 5

5 Steps

Answer 5

1. identification of stakeholders
2. prioritization to determine who is important
3. visualization/mapping
4. engagement through effective communications
5. monitoring the effect of the engagement

Question 6

directions of influence (4)

Answer 6

Upwards
Outwards
Downwards
Sidewards

Question 7

Upwards

Answer 7

managing sponsors and maintaining organization commitment

Question 8

Outwards

Answer 8

customers, partners, suppliers, etc.

Question 9

downwards

Answer 9

managing the team

Question 10

sidewards

Answer 10

competition and relationship with peers and communities of practice

Question 11

prioritization Step 2 based on:

Answer 11

ratings based on:
power
proximity
urgency