STAKEHOLDER ENGAGEMENT Flashcards
What are the objectives of Stakeholder engagement? WECCU
- Working with the project stakeholders
- Establishing a shared vision
- Creating collaboration
- Communicating with project stakeholders
- Using interpersonal skills
What are the stakeholder engagement tasks?
- Engage and empower business stakeholders
- Share information frequently with all stakeholders
- Form working agreements for participation
- Assess organizational change to maintain a stakeholder engagement
- Use collaborative decision-making and conflict resolution
- Establish a shared vision for project stakeholders
- Maintain a shared understanding of project success
- Provide transparency for better decisions
- Balance certainty and adaptability for better planning
What is educating stakeholders for Agile?
- People new to Agile projects need some basic education
- Address concerns directly with project stakeholders
- Explain the approach that will be used.
What are the conflict resolution methods?
1 - Withdraw / Avoid
2 - Smooth / Accommodate
3 - Compromise / Reconcile (lose-lose)
4 - Force / Direct
5 - Collaborate / Problem Solve (win-win)
What is needed to empower the project team?
- Clarity
- Ability
- Authority (agency)
- Safety
- Belief (confidence)
- Interest
What are the various types of decision-making techniques you can use?
1 - Simple voting
2 - Thumbs up
3 - Fist of five (# of fingers you show indicates the degree of support)
4 - Highsmith Decision Spectrum (participants place a checkmark on a spectrum)
5 -
What are the 8 characteristics of high-performing teams?
- Self-organizing
- Empowered
- Believe they can solve any problem
- Committed to team success
- Owns its decisions and commitments
- Motivated by trust
- Consensus driven
- Participate in constructive disagreement
What are the stages of adaptive leadership?
- Forming stage: Directive leadership (team members have low competence but high commitment)
- Storming stage: Coaching leadership (team members have some competence and low commitment)
- Norming stage: Supportive leadership (team members have moderate to high competency and variable commitment)
- Performing stage: Delegating leadership (team members have high competence and high commitment).
What is the Dreyfus Model of Adult Skill Acquisition?
1 - Novice (follow the rules they’ve been given and make analytical decisions)
2 - Advanced Beginner (still following the rules but based on experience better understand the context of the rules)
3 - Competent (determining which rules are best for each situation)
4 - Proficient (actively choosing the best strategy rather than simply relying on the rules)
5 - Expert (decision-making becomes intuitive)
What is the Shu-ha-ri Model of skill mastery?
- Shu: Start by following the rules
- Ha: Once the team has mastered the guidelines, they can move away from them and work intuitively
- Ri: The team reaches full mastery and can transcend the rules.
What are the 5-Dysfunctions of a Team?
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention to results
What is Ethnocentrism?
Judging another culture from the perspective of one’s own culture.
What is Value-Based Decomposition?
- Requirement’s elicitation
- Grouping of like features
- Breaking down of features
- Ranking of requirements
- Prioritizing requirements into development
Providing Estimate Ranges
- Not as precise as predictive planning
- More uncertainty in agile projects
- Include a range of variance
What is an Estimate Convergence Graph?
