Stakeholder 2 Flashcards

1
Q

What is a stakeholder in the context of ACCA?

A

A stakeholder is any individual or group that has an interest in the activities and outcomes of an organization.

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2
Q

True or False: Stakeholders can only be individuals.

A

False

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3
Q

Name one type of internal stakeholder.

A

Employees

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4
Q

Which type of stakeholder includes shareholders and investors?

A

External stakeholders

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5
Q

Fill in the blank: _____ stakeholders are those who are directly involved in the operations of an organization.

A

Internal

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6
Q

What is the primary interest of external stakeholders?

A

Financial performance and return on investment

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7
Q

True or False: Customers are considered external stakeholders.

A

True

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8
Q

What role do suppliers play in stakeholder theory?

A

Suppliers are external stakeholders that provide resources and materials necessary for the organization’s operations.

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9
Q

Which type of stakeholder is primarily concerned with regulatory compliance?

A

Government agencies

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10
Q

What is one potential conflict between stakeholders?

A

Shareholders seeking higher profits versus employees seeking higher wages.

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11
Q

Multiple Choice: Which of the following is NOT an internal stakeholder? A) Management B) Customers C) Employees

A

B) Customers

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12
Q

What is the main focus of community stakeholders?

A

The social and environmental impact of the organization’s operations.

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13
Q

Fill in the blank: _____ stakeholders have a direct financial interest in the company.

A

Investors

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14
Q

True or False: Competitors are considered stakeholders.

A

False

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15
Q

What is a primary concern of employee stakeholders?

A

Job security and working conditions.

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16
Q

Name a type of stakeholder that may influence the organization’s reputation.

A

Media

17
Q

Multiple Choice: Which stakeholder group is primarily interested in product quality? A) Employees B) Customers C) Investors

A

B) Customers

18
Q

What is the significance of recognizing various stakeholders in decision-making?

A

It helps to balance interests and mitigate potential conflicts.

19
Q

True or False: Stakeholder analysis is an important tool for strategic management.

A

True

20
Q

What do we call the process of identifying and assessing stakeholders?

A

Stakeholder analysis

21
Q

Fill in the blank: Stakeholders can be classified as _____ or external.

A

internal

22
Q

Which type of stakeholders may have legal claims against the organization?

A

Creditors

23
Q

What is one way organizations can engage with their stakeholders?

A

Conducting surveys or feedback sessions.

24
Q

True or False: Nonprofit organizations do not have stakeholders.

A

False

25
Q

Name one benefit of stakeholder engagement.

A

Improved trust and collaboration.

26
Q

Fill in the blank: _____ stakeholders are those who have an indirect interest in the organization’s success.

A

Secondary

27
Q

What is a common tool used to map stakeholders?

A

Stakeholder matrix