Stage 9 - Career Building Skills for Prof Groomers Flashcards

1
Q

When you find your first Grooming Job you should

A

Find a groomer with skills to observe

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2
Q

When you first graduate ABC you should:

A

work in a busy shop

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3
Q

If you sell retail product you will not have to pay sales taxes unless you sell over $3200 per quarter. T or F

A

False

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4
Q

What should you do when going to a job interview

A

Arrive a few minutes early, bring extra resumes, bring photos of dogs and cats you have groomed.

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5
Q

What is a “shelf talker”

A

A product identifier attached to a shelf

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6
Q

Groomer wagers are paid by

A

Hourly, commission, or salary

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7
Q

Productivity is not important for an employee of a business. T or F

A

False

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8
Q

A co-op pet grooming business is a

A

Grooming business with-in a pet business

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9
Q

According to the US Bureau of Employment Stats, employment of animal care and service workers is expected to grow ___% from 2016 to 2026

A

22

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10
Q

When looking at buying an existing grooming business you should:

A

Evaluate the equipment, the shop, and work with the staff.

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11
Q

What could happen if vaccination and contact info is not checked for a new client?

A

Pet abandonment

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12
Q

What are the advantages of using a payroll service?

A

You will not have to pay all employment taxes upfront, They will figure out all the employee’s deductions and mail W2s, they will file all state and government forms.

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13
Q

The main drawback for filing as a sole proprietorship / GP is:

A

Owners (partners) are personally liable for business debts.

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14
Q

Before you sign the sale agreement for an existing business, you should:

A

Write a business plan

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15
Q

When you have a mobile pet grooming business, a schedule is not important

A

False

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16
Q

As an employee, you need to keep track of tips because

A

If the business is audited, it will fall on your shoulders, a grooming shop is a red flag as a business that Receives tips, to prepare you state and federal tax returns.

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17
Q

When writing a business plan where would you find pet industry stats?

A

APPA

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18
Q

Customer demographics are only important if you have a mobile business

A

False

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19
Q

What color should you avoid on your grooming shop walls?

A

White

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20
Q

What are the contributing factors for becoming “snow blind” when you are grooming

A

clipping a dog near white walls.

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21
Q

To operate a grooming business, it is absolutely necessary to:

A

carry proper insurance to protect you from situations beyond your control.

22
Q

The SBA can help your business with locating

A

A loan, small business resources, legal help

23
Q

When a customer enters the shop, it must be clean and fresh smelling. You can ensure that it stays that way by

A

having a supply of paper towels, fresh smelling cleaner, and small trash bags.

24
Q

When looking for a new shop location, you should

A

consider location and price

25
Q

When looking to hire a contractor, you should get

A

bids from at least 3 different contractors

26
Q

You should carry grooming products in your shop because it allows your customers to do grooming at home.

A

True

27
Q

What are common release forms in a shop:

A

Dogs that are elderly, dogs that are overly matted, dogs that are handicapped.

28
Q

You should keep retail inventory and service inventory separate because

A

you will need accurate records for tax preparation

29
Q

Customers who only come in for nail trims

A

should be taken care of the same as a full groom

30
Q

What is meant by “fleeing” pet

A

The coverage of an escaped pet.

31
Q

When hiring employees, you will find that the percentage of labor cost to income are very high in grooming, than in other industries. T or F

A

True

32
Q

During your externship, we remind you to keep the sprayer nozzle up close to the skin while wetting down the dog. Always,

A

use your other hand to work out the shampoo and conditioner and keep in touch with the water temperature.

33
Q

What should remain with the pet throughout the entire grooming process?

A

Kennel card / groom order

34
Q

when a dog is checked in, you will need to

A

Thoroughly examine the dog

35
Q

A business owner is only responsible for paying state property taxes if they own the physical shop location. T or F

A

False

36
Q

As an ABC Student Groomer, you are expected to:

A

Prove to the owner that you are ready to observe, absorb, and participate.

37
Q

What information do you need to collect on the kennel card or groom order at check in:

A

Customer info, emergency info, pet name, breed, sex, cut details, special info, and character traits that may affect grooming

38
Q

When setting prices for grooming services you should

A

Research for price surveys, competitors, and level of service you plan to provide.

39
Q

What are time wasters:

A

Customer arriving late, humidity, and mats

40
Q

When speaking with a new client on the phone who is making an appointment, what should you do?

A

Let them know you require vaccination cards, contact information, medical conditions

41
Q

Generally, businesses need an EIN number. What is it also known as:

A

Federal Tax Identification

42
Q

How do you ensure that the correct dog has the correct cut and goes home with the correct parent:

A

Have a kennel card or groom order with the dog at all times.

43
Q

What is the earliest a puppy can be accepted for grooming

A

After the final set of shots.

44
Q

Which areas should be part of a groom shop floor plan?

A

Drying area, bathing area, and reception

45
Q

Which services can be added to an existing business.

A

Pet photography, day car, adoption days

46
Q

Which of the following are examples of time wasters

A

matted dog, dull blades and scissors, late customers

47
Q

Pet owners of difficult dogs should be told that their groomer will have to work carefully with their dog to help the dog learn how to tolerate the grooming process

A

True

48
Q

What are benefits of attending a grooming tradeshow?

A

Provides opportunity to research new products, view grooming competitions, and attend grooming seminars.

49
Q

What is important to a successful interview

A

Be neatly groomed, arrive on time, be neatly dressed.

50
Q

Which risk scenarios need to be covered by your grooming business insurance plan:

A

A pet who flees, a pet who is harmed, the death of a pet

51
Q

A grooming facility should either have a safety barrier system or enforce strict guidelines for entering and leaving the facility

A

True