Staffing Flashcards
What does it mean if staff are an asset?
They are seen as a valued member of the team
Their work is recognised
Allowed in the decision making process
Gives greater career opportunities
What does it mean if staff are seen as a cost?
Seen as a cost to the business - not worthwhile
Lowers morale, motivation - less productive
Many businesses justify redundancy as cost cutting methods
What is multi-skilling?
Advantages?
Disadvantages?
Having a workforce that can be moved around from one area to another
e.g. a history teacher that can also teach maths
Less staff are needed
More interesting jobs - keeps motivation high
High costs to train the staff in the different areas
Name some things staff are provided with if seen as an asset
Commission Bonuses Pay rise Flexible hours Training Steady incomes Promotions Empowerment Delegation Job enrichment
Name some things that happen to staff if seen as a cost
Micromanaged No promotions Injuries from non ergonomic equipment Zero-hour contracts Non-permanent contracts
What is outsourcing?
Paying for people outside of the business to come and do jobs for you
What is Redundancy?
The state of no longer being in employment because there is no more work available
Why do businesses make their employees redundant?
May be: Changing location Closing down Using new machinery Changing what it does/sells
What is the correct redundancy procedure?
Introductory statement of job security - maintaining jobs where practical
Details of the consultation arrangements with trade unions or employee representatives
The measures for minimising or avoiding compulsory redundancies
General guidance on selection criteria
Details of any relocation expenses, any hardship or appeals
Policy for helping redundant employees find new work or training
What is Dismissal?
The act of allowing or ordering someone to leave
They don’t always have to give you notice
Give some reasons for being dismissed
Not being able to do the job properly
Illness - persistent or long term
Redundancy
Summary dismissal - e.g. gross misconduct
Statuary restriction - it would be illegal to keep you employed - lorry driver and lost license
Impossible to continue employment
Substantial reason - imprisonment
What is the dismissal process?
Establish the facts
Inform the employee/s of the problem
Hold a meeting to discuss problem
Allow the employee/s to be accompanied in the meeting
Decide on the appropriate action
Provide employee/s with opportunity to appeal
What is unfair dismissal?
When your employer doesn’t have good reason for dismissing you or they don’t follow the company’s formal process
What might be classed as unfair dismissal?
Joining a trade union Needing time off for jury service Asking for flexible hours Applied for/were on maternity/paternity leave Was forced to retire
What is the recruitment process?
1) Identify the vacancy - can it be internally filled right away?
2) Write a job description - responsibilities and workload of the position
2) Write a person specification - desirable (what you want) and essential (what you need) skills, qualities and qualifications
3) Advertise the vacancy - internally AND externally
4) Decide if you want CV (comes from the applicant), application form (comes from the business - what they want to know) and/or covering letter (why you want the job - designed by applicant)
5) Shortlist
6) Interview
7) Second interview (?)
8) Select person and let them know (phone and letter)
9) Let other candidates know they haven’t got the job (afterwards in case chosen one no longer wants or can do the job)
