Staff Management

Question 1

What are the same 4 answers that pop up all the time for Staff Management questions?

Answer 1

1. Tell supervisor
2. Confront them and/or take over immediately
3. At a later date just talk to them
4. Ignore it (**never choose)

Question 2

When you get a staff management question what is the first question to ask yourself and what are the possible outcomes?

Answer 2

• Q: “Is what they are doing illegal?”
• O: If YES = Tell Supervisor, if NO, ask yourself the second question.

Question 3

When you get a staff management question what is the second question to ask yourself and what are the possible outcomes?

Answer 3

• Q: Is anyone (PT or staff) in immediate danger of physical or psychological harm?
• O: If YES, confront immediately or take over. If NO, ask yourself the THIRD question

Question 4

When you get a staff management question what is the third question to ask yourself and what are the possible outcomes?

Answer 4

• Q: Is this behavior legal, not harmful, but simply inappropriate
• O: If YES, approach later, no rush.

Question 5

If a staff situation is both illegal & harmful you need to do what and why?

Answer 5

• Confront/do something first & then call supervisor
• Why: (because you don’t want to add more risk for harm by delaying)