SSP031 WEEK 1-3 Flashcards

1
Q

“Creativity is the process of change, of development, of evolution, in the organization of subjective life.”

A

Ghiselin, 1952

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2
Q

“Creativity is the forming of associative elements into new combinations which either meet requirements or are in some way useful.”

A

Mednick, 1962

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3
Q

“Creativity denotes a person’s capacity to produce new or original ideas, insights, inventions, or artistic products, which are accepted by experts as being of scientific, aesthetic, social or technical value.”

A

Vernon, 1989

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4
Q

“Creativity is imagination with responsibility.”

A

Sae Ra Kung, 2009

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5
Q

Levels of Creativity

A

Big C: Eminent

Little c: everyday

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6
Q

describes the small ideas that add to our everyday lives

A

Small c

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7
Q

goes beyond the everyday problem solving, where

humankind has made giant leaps

A

Big C

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8
Q

This aids communication between your consciousness and subconscious.

A

B’s of creativity

  • Bath
  • Bus
  • Bed
  • Beach
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9
Q

Who founded Kansei Engineering?

A

Mitsuo Nagamachi

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10
Q

The Japanese term for Kansei Engineering

A

Kansei Kougaku

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11
Q

This tool aims at the development or improvement of products and services by translating the customer’s psychological feelings and needs into the domain of product design.

A

Kansei Engineering

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12
Q

Main focus of Kansei Engineering

A

relationship between the physical traits of the product and its affective influence to the users

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13
Q

Two ways to please the customers

A
  • Aesthetical qualities

- Performance

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14
Q

When was Kansei Engineering invented by Nagamachi?

A

1970

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15
Q

What was the title of Nagamachi’s book where he define affective or Kansei engineering?

A

Innovations of Kansei Engineering

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16
Q

What is the term for radical change wherein it focuses on making drastic changes or making changes all in one go?

17
Q

What is the term used in defining the focus of changing things slowly or small steps over the long term?

18
Q

It is a method of determining the best solution out from the generated list of alternatives.

A

Pugh Matrix

19
Q

Who developed Pugh Matrix?

A

Stuart Pugh

20
Q

Other term for Pugh Matrix

A

criteria-based matrix

21
Q

What is the term for the reference concept in a pugh matrix?

22
Q

What is written in the vertical axis of the pugh matrix?

23
Q

What is written in the horizontal axis of the pugh matrix?

A

Alternative Solutions

24
Q

It is a method for developing a design quality aiming
at satisfying the consumer and then translating the consumer’s demand into design targets and major quality assurance points to be used throughout the production phase.

A

Quality Function Deployment

25
A tool for bringing the voice of the customer into the product development process from conceptual design through to manufacturing.
Quality Function Deployment
26
It is a product planning matrix built to show how customer requirements relate directly to the ways and methods companies can use to achieve those requirements.
House of Quality
27
What are the two things that must go hand in hand in order to deliver customer requirements at a reasonable cost?
Product Planning | Value Engineering
28
What is the term for customer requirements?
Voice of Customers (VOC)
29
Who developed the QFD in 1960?
Yoji Akao
30
What was Yoji Akao's project when he developed QFD?
Mitsubishi's shipyard
31
What are the four phases of QFD?
- Product Description - Product Development - Process Development - Process Quality Control
32
Founder of Kano Model
Noriaki Kano