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SS Final Flashcards

1
Q

Collaboration

A

arrangement between 2 or more agencies with mutually established goals and are working together to meet them

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2
Q

Coordination

A

involves joint activity, but it allows individual organizations to maintain their own set of goals, expectations, and responsibilities.

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3
Q

Partnerships

A

contractual relationship between 2 or more parties. Each party has stated responsibilities and rights.

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4
Q

Communication:

A

sharing of information that does not require any joint activity

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5
Q

Networking:

A

meeting others and exchanging information, contacts and experiences for professional purposes

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6
Q

Participation:

A

two or more people working together for a mutual goal, take part in something, most often voluntary; spiritual aspect always voluntary

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7
Q

Corrections

A

Bible Correspondence Program

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8
Q

Casework

A

Supportive social services; concerned with individuals, especially that involving a study of person’s family history and personal communications

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9
Q

Food Voucher:

A

piece of paper that the client brings to a grocery store to purchase food; emergency assistance

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10
Q

Clothing Assistance:

A

Sustaining assistance, usually in the form of a voucher; a form that a client brings to a thrift store purchase clothing items

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11
Q

EDS:

A

Emergency Disaster Services: emergency community response services//flood, fire, homeless

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12
Q

Sympathy:

A

giving cliché responses, feelings of pity or sorrow for someone else’s misfortune

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13
Q

Compassion:

A

the deep feeling of sharing the suffering of another in the inclination to give aid or support to an individual or family

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14
Q

Empathy:

A

process whereby one person attempts to see the world through the eyes of another person, and communicate that understanding.

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15
Q

Love:

A

helping neighbor with God-like love; called to help and love in Christ-like manner; origin of social ministry:: OT (Righteousness, justice, mercy and love); NT (Teaching of Christ and His followers)

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16
Q

Positives of Working Together:

A

Positives :: (a) secure funding, (b) not duplicate services, (c) generate support and quiet criticism and (d) coordinate on individual-basis.

17
Q

Brokering:

A

linking a client to a needed resource; it involves knowing what resources are in your community and the requirements and eligibility for the program.

18
Q

Case management

A

organizes, coordinates, and sustains a network of supports and activities to optimize the functioning and well-being of people with multiple needs.

19
Q

Program Personnel (Fear the fear….):

A

Those who don’t take seriously the ‘managerial’ element of their officer role re: employees/volunteers/lay folk:
• Lose a lot of time trying to fix problems
• Lose a lot of credibility
• Lose a lot of energy
• Mediocre to poor results in ministry

20
Q

Key Values of Social Service Ministry

A
  • Caring: demonstrate concern for individual and situation “We address the spiritual, economic, emotional and physical needs and potential strengths of every person that we serve”
  • Dignity: treat all people with respect and worth “We affirm that the involvement of families and individuals in Corps and other churches constitute a resource for faith , love and healing.
  • Self-Determination: let them make own decision “We affirm the Biblical value of providing direct service to the people in need, even when the Gospel is not being verbally shared”
  • Hope: better, strength-based “We embrace Christian evangelism and discipleship as central to our purpose and goals”
21
Q

Hallmarks of our Service

A

TWRCLLIN (Trish was reclining)
• TREATMENT of all people as God’s children
• Starting with the NEED expressed by the applicant
• Demonstration of warm personal INTEREST
• Regarding all personal information as CONFIDENTIAL
• Recognition of its own LIMITATIONS to assist, and seeking needed help from others
• Establishing a meaningful RELATIONSHIP with the applicant through a caring interest
• Recognition of the WORTH and dignity of each individual and affirmation of the right of each one to make his/her own decisions
- LISTEN without judgement or condemning

22
Q

All Social Services are ____________

A

Mission-Driven

23
Q

What is Bridging the Gap:

A

A free life – skills program for at-risk and high-risk youth ages 12-17 years designed to educate youth on resources and tools needed for them to make better decisions for themselves and ultimately attain a more promising future.

24
Q

Group Stages:

A

(not linear; end starts @ beginning w/ termination)
• Beginning: form relationships
• Middle: work completed, relationships, confrontations
• End: Mission accomplished, terminate, maintain goals w/out group

25
Q

Group Structure:

A

Setting, Size, Rules, Open Meetings/Closed Meetings, Short/Long Term, Male/Female or Mixed

26
Q

Social Work in the Individual

A

one of the main parts of a generalist approach to social work practice. Be sensitive to individuals culture, religion, political stance.

27
Q

What is the United Way?

A

A volunteer-led, nonprofit organization that seeks and addresses the root causes of key issues; accountable for stewardship of resources, and is accountable for ST and LT results.

28
Q

What is Pathway of Hope?

A

Wholistic ministry of placing people at the feet of Jesus, relationship-building, incarnational ministry, empower to reach self-sufficiency. “Provides enhanced services to families with children who desire to take action to break the cycle of crisis and intergenerational poverty”

29
Q

What is SALT?

A 
Sharing and Learning Together
S: Support, Stimulate
A: Appreciate, Analyze
L: Listen, Learn, Link
T: Transfer
30
Q

Goal Statement

A

should be concise, speak to the guiding principle. Determination of the desired program should be evident in the Goal Statement.

31
Q

Program Development:

A

Any and all programs which local community needs may be developed by The Salvation Army, so long as they are in keeping with The Salvation Army Mission Statement, and are clearly defined by a written program statement.

32
Q

Family Impact

A

The programs of The Salvation Army support the preservation, strengthening and development of the health of families for all clients and congregational members.

33
Q

Individual Impact.

A

The programs of The Salvation Army will meet immediate emotional and financial/physical needs, but will also seek to go beyond temporary help to offer opportunities for spiritual change and social empowerment.

34
Q

Faith Impact.

A

All Salvation Army programs help people rediscover their own churches and/or to explore worship opportunities with Salvation Army congregations or other churches where appropriate

35
Q

Program standards:

A

The Salvation Army’s services will, as much as possible, meet or exceed the highest standards of similar social services and interdisciplinary planning, public confidences, ethics and fundraising, allocations, and commitment to program effectiveness.

36
Q

Program Personnel:

A

Program excellence depends upon the skill, commitment, and decision-making involvement of all personnel. The Salvation Army will pro-actively recruit qualified Christian personnel. The Salvation Army actively values the continuing spiritual and professional growth of all its personnel, including officers, employees, soldiers, and volunteers.

37
Q

Public Impact

A

The Salvation Army is committed to advocacy on behalf of the poor and others in need, and to promote Biblical standards of social economic justice in public life.

38
Q

Community Partnership.

A

The Salvation Army extends its caring ministries through organizational affiliations, community partnerships, and service cooperation with other Christian Churches, inter-church evangelistic efforts, and other private and governmental agencies and groups as appropriate. Where possible, The Salvation Army services as a community leader in creating and modeling new service delivery partnership.

39
Q

Obstacles of working together

A

(a) competition for volunteers, (b) suspicion, (c) bound by rules, (d) negative views of agencies

SS (1 decks)

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