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SPHR Flashcards

1
Q

4 Functions of Management

A
  1. Planning
  2. Organizing
  3. Directing
  4. Controlling
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2
Q

Growth phase is characterized by

A
  1. Strong internal systems
  2. systematic planning
  3. founder can’t manage by theirself
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3
Q

Independent contractor or no?

A

Benefits
relationship permanency
services provided
written contract

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4
Q

Cognitive evaluation theory focuses on which fundamental intrinsic needs?

A

Achievement
Responsibility
Competence

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5
Q

Examples of Passive training methods

A

Webinar
Presentation
Lecture

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6
Q

Define content validity

A

questions or assessment is directly related to the KSA’s of the job

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7
Q

What OSHA form must be retained for 5 years?

A

300 & 301

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8
Q

OSHA Alliance Program

A

Provides avenue for employers who are interested in promoting safety issues

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9
Q

organizational structures characterized by decentralized decision making

A

Divisional
Product
Geographic

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10
Q

Steps in staffing needs analysis

A
  1. Data collection
  2. Identify gaps
  3. analyze options
  4. select & implement solutions
  5. evaluate results
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11
Q

How to determine independent contractor

A

Benefits
service provided
permanency of relationship
written contract

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12
Q

administrative exemption

A
  • Perform office or non manual work

- discretion & judgement on matters of significance

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13
Q

3 ways budgets are created

A

Top
Bottom
Parallel

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14
Q

TF, Sick leave is not a health and welfare benefit?

A

T

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15
Q

Positional bargaining and principled bargaining are what?

A

CB positions

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16
Q

Evaluating, monitoring and solidifying change are part of what?

A

refreeze

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17
Q

what is something an OSHA consult is not needed for?

A

evaluate newly identified hazards

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18
Q

classroom seating is best for what style of training?

A

passive

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19
Q

2 methods for establishing budget

A

zero based

incremental

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20
Q

define incremental budget

A

built on last years budget

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21
Q

define zero based budget

A

budget from scratch

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22
Q

U shaped seating style facilitates what type of training?

A

passive
active
experiential

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23
Q

washington v. davis

A

tests resulting in adverse impact are acceptable if they predict success on the job

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24
Q

define “replacement planning”

A

like succession planning but uses actual performance

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25
Q

fringe benefits, job security, and supervision quality are considered what?

A

hygiene factors

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26
Q

theater style is best for what type of learning?

A

passive

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27
Q

what insurance covers employees in the case of an accident but not illness?

A

accidental death and dismemberment

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28
Q

Best seating styles for passive instruction

A

Theater
Classroom
U shaped

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29
Q

Define OSHA 300 form

A

logs work injuries

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30
Q

methods of passive training

A

lecture
presentation
conference

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31
Q

methods of active training

A

case study
vestibule
simulation

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32
Q

Define OSHA Alliance

A

voluntary, collaborative working relationships w/orgs committed to workplace safety

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33
Q

Economic factors impacting pay

A

S & D
Cost of Living
Inflation

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34
Q

During what process is change examined?

A

changing

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35
Q

The “type of relationship” category includes:

A
  • Benefits
  • Relationship permanency
  • Services provided
  • Contract
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36
Q

Components of social needs

A

Family
Intimacy
Connection

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37
Q

A conference is considered what type of learning?

A

active

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38
Q

What is completed during the ADDIE development phase?

A
  • Lesson plans developed

- Determine instructional methods

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39
Q

2 active training methods

A
  • Case Study

- Simulation

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40
Q

Zero based budgeting uses what methods to justify budget?

A
  • ROI
  • Value
  • Necessity
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41
Q

When must employers comply with the Fair Credit Reporting Act?

A
  • Communication of any info by reporting agency
  • Third party conducts credit reports
  • Third party conducts criminal history
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42
Q

Define construct validity

A

measures degree to which skills of candidate will prove to be successful for the job

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43
Q

Methods of experiential training

A
  • 1:1
  • Performance Based
  • Demonstration
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44
Q

Human capital plans should address what?

A
  • How to measure success
  • Strategic direction of HR
  • Communication plan
  • Desired goals and objectives
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45
Q

Define Voluntary Protection Plan

A

OSHA recognizes employers who have lower than average safety incidents

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46
Q

4 aspects of strategic relationships

A
  • Determines success or failure
  • built between internal and external
  • reflects business plan
  • creates subculture
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47
Q

4 elements of HIO organizations?

A
  • Power
  • Info
  • Knowledge
  • Rewards
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48
Q

Cultural dimensions

A
  • Risk avoidance
  • Masculine vs feminine
  • indulgence vs restraint
  • Risk aversion
  • Long term vs short term
  • High context vs low context
  • Power distance
  • Collectivist vs individualist
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49
Q

A banquet would be what type of training?

A

Active

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50
Q

Chevron seating would be used for what type of training?

A

Passive

Active

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51
Q

What are the voluntary collective bargaining subjects?

A
  • Scheduling
  • Dress code
  • promotions
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52
Q

Compensation documents that should be reviewed as part of due diligence

A
  • salary schedules
  • hourly wage rates
  • # of employees in each position
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53
Q

3 protections under Title 3 of CCPA of 1968

A
  • Set garnishment limits
  • prohibits retaliation
  • defines disposable earnings
54
Q

Components of self actualization

A
  • Purpose

- Confidence

55
Q

Qualifying events for COBRA

A
  • Dependent no longer covered
  • Termination
  • Divorce or legal separation
56
Q

FMLA, WARN, and COBRA are examples of what?

A

Legal compliance docs that should be part of due dilligence

57
Q

When does executive exemption go into effect?

A
  • Primary duty is managing
  • Direct work of at least 2 full-time employees
  • Hire, fire, promote, evaluate authority
  • Own 20% equity interest in biz
58
Q

Steps for pricing a job

A
  1. Review job description
  2. Select salary survey
  3. Review total comp
  4. Recommend salary range
59
Q

A growing company needs a complete HR solution that can link the recruitment, benefits, payroll, timekeeping, and training departments together. In this case, what is the best technology option to consider?

A

Enterprise Resource Planning

60
Q

Types of workers included within the temporary worker category include:

A

On call
Payrolling
Seasonals
Staffing Agency

61
Q

A company car is considered what?

A

Indirect compensation

62
Q

Holiday pay is considered what?

A

Indirect compensation

63
Q

An HRIS serves what primary purposes?

A
  • Repository of info

- Support HR operational efficiencies

64
Q

The EEO-1 is a form used for reporting to which agency?

A

Both EEOC and OFCCP

65
Q

Which performance-appraisal method uses ranking, paired comparison, and forced ranking?

A

comparison method

66
Q

Positive employee relations programs must be able to understand how employees interchange with which three variables?

A
  • Relational Behaviors
  • Individual Behaviors
  • Organizational Behaviors
67
Q

What are the types of reports that employers are required to file to maintain compliance with ERISA?

A
  • Annual Report
  • Report about participant rights
  • SPD
68
Q

Under affirmative action plan requirements, the job group analysis does what?

A

Places jobs with similar duties and responsibilities into groups

69
Q

Giving a job a higher degree of autonomy is considered to be which of the following?

A

Job enrichment

70
Q

Which labor relations act was put in place to provide a cooling-off period of up to 90 days if the president deems the strike would present a national emergency?

A

The Railway Labor Act

71
Q

Job sharing is what type of staffing option?

A

flexible staffing

72
Q

Under the Drug-Free Workplace Act of 1988, the employee must notify the employer of any criminal drug offense in the workplace within:

A

5 days

73
Q

Which of the following are considered mandatory subjects?

A

OT
Holiday Pay
Wages

74
Q

Which of the following measures of validity is the most simple to execute?

A

Content

75
Q

What approach is demonstrated when an organization fills positions with the best candidate possible, regardless of their nationality?

A

Geocentric

76
Q

Steps in the mediation process

A
  1. Structure
  2. Intros
  3. Options
  4. Negotiations
  5. Write Agreement
77
Q

4 Alternative Staffing Methods

A
  1. Professional Employer Orgs
  2. Temps
  3. Job Sharing
  4. Telecommuting
78
Q

Characteristics of Patterned Interviews

A
  • From bank of questions
  • Covers specific areas for all candidates
  • Allows for additional topics based on specific candidate
79
Q

What are the components of the child labor parts of FLSA?

A
  • Children of any age may work for a company that is completely owned by their parents
  • May be paid $4.25/hr for first 90 days, $7.25 after 90 days
80
Q

Which executive order requires federal contractors to verify that employees are authorized to work in the United States?

A

EO 12989

81
Q

What are the basic needs as described by Maslow

A
  • Physiological
  • Safety
  • Social
  • Esteem
  • Self-Actualization
82
Q

How does HR participate in the strategic planning process?

A

Provides expertise on attracting, retaining and managing a qualified workforce

83
Q

when would a product based structure be useful?

A

Multiple well-defined product lines

84
Q

when would a company lag the market in pay?

A

abundant skill set, cheap labor

85
Q

What happens with unemployment in a strong economy?

A

Its down

86
Q

Duty of Diligence

A

Act with reasonable care and skill in performing duties

87
Q

Work Rule

A

What employees may or may not do to comply with the policy

88
Q

Reference Guide

A

Used to organize large amounts of data into a single doc

89
Q

What are the 4 questions of the strategic planning process?

A
  1. Where are we now?
  2. Where do we want to go?
  3. How will we get there?
  4. How will we know when we arrive?
90
Q

Vision Statement

A

Declaration of what an organization wants to become

91
Q

Mission Statement

A

short description of the main purpose of the organization

92
Q

What info is included in the balance sheet?

A

Assets
Liabilities
Equity

93
Q

Statement of Cashflows

A

important facts about the money that flowed through the business

94
Q

Define Staffing

A

Fitting a person to the job and the organization

95
Q

Job analysis

A

study of major tasks and responsibilities of jobs to determine importance

96
Q

Sourcing

A

identifying candidates who are qualified to do the job through proactive means

97
Q

Goal of strategic workforce planning

A

ensure the right people are available when needed

98
Q

define human capital

A

KSA’s that add to the value of the organization

99
Q

Human capital management

A

views humans as assets to be utilized to achieve business outcomes

100
Q

Define Greenfield Operation

A

New business facility built in a new location

101
Q

Define Brownfield Operation

A

reuse of land for industry or manufacturing

102
Q

Define employee acculturation

A

Occurs when new members learn the social and task expectations of their role

103
Q

Organizational Development

A

planned process, using behavioral science, to improve the functioning of the org

104
Q

Nominal Technique

A

Experts meet for a brainstorming session

105
Q

Core principle of self-determination theory

A

motivation not just about quantity but quality and type of motivation

106
Q

What are the external factors impacting HRM?

A

Social & Cultural
Technological
Economic
Political & Legal

107
Q

OSHA Priorities

A
  1. Imminent Danger
  2. Fatal Accidents
  3. Complaints or Referrals
  4. Scheduled High-Hazard Inspections
  5. Follow-Up Inspections
108
Q

What does RSI stand for?

A

Repetitive Stress Injury

109
Q

What does CTI stand for?

A

Cumulative Stress Injury

110
Q

When does Enterprise Coverage go into effect under FLSA?

A

applies to businesses employing at least two employees with at least $500,000 in annual sales and to hospitals, schools, and government agencies.

111
Q

The LMRA is also known as:

A

Taft-Hartley Act

112
Q

The NLRA is also known as

A

Wagner Act

113
Q

Dual bargaining unit picketing is legal T/F?

A

T

114
Q

Safety needs are described as:

A
  • Health
  • Employment
  • Property
115
Q

Under the Taft-Hartley Act, the president has the power to stop a strike or lockout for a(n):

A

80 day cooling off period

116
Q

Self-actualization needs are described as:

A
  • Purpose

- Confidence

117
Q

Holy Trinity of Common Law

A
  • Fellow Servant
  • Voluntary Assumption of Risk
  • Contributory Negligence
118
Q

If an accident occurs, what organizational assets are affected?

A
  • Financial
  • Physical
  • Information
  • Human
119
Q

Common workforce indicators used for the purposes of organizational strategy include:

A
  • Turnover
  • Cost Per Hire
  • Retention Rates
120
Q

What law prohibits employers from terminating employees who are subject to legal garnishment of their wages?

A

Federal Wage Garnishment Law

121
Q

A process that is designed to treat all applicants and employees as equal is called:

A

Affirmative Action

122
Q

A management approach in which employees are included in the decision-making and direction of their careers is called:

A

Participative Managment

123
Q

How are strategic workforce goals and objectives translated into a tactical action plan?

A

Staffing needs analysis

124
Q

Which is true as it relates to the 2nd phase (identify gaps) of a staffing needs analysis?

A
  • Current workforce capabilities examined
  • Gaps in current vs future KSA’s identified
  • Develop inventory of required future KSA’s
125
Q

As defined by the CCPA, earnings required to be included within the “disposable earnings” calculation include which of the following?

A
  • Incentive Payments
  • Severance Pay
  • Service Award payments
  • Worker’s Comp
126
Q

Under visa classification, which type of visa is used for exchange visitors?

A

J1

127
Q

A job description should include which of the following information?

A
  • Supervisory responsibilities
  • Job Specification
  • Position Summary
  • Identifying Info
128
Q

A set of responsible business practices for international organizations is known as:

A

Caux Principles

129
Q

Design Patent

A

Limited to 14 years, design patents are used to protect original, new and/or ornamental designs of manufactured items.

130
Q

Utility patent

A

Limited to 20 years, a utility patent protects the invention of useful and new machines, processes, the manufacturing or composition of and improvements to matter.

131
Q

Plant patent

A

Limited to 20 years, a plant patent protect the invention or discovery of varieties of plants that have been asexually reproduced.

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