SPHR Flashcards
4 Functions of Management
- Planning
- Organizing
- Directing
- Controlling
Growth phase is characterized by
- Strong internal systems
- systematic planning
- founder can’t manage by theirself
Independent contractor or no?
Benefits
relationship permanency
services provided
written contract
Cognitive evaluation theory focuses on which fundamental intrinsic needs?
Achievement
Responsibility
Competence
Examples of Passive training methods
Webinar
Presentation
Lecture
Define content validity
questions or assessment is directly related to the KSA’s of the job
What OSHA form must be retained for 5 years?
300 & 301
OSHA Alliance Program
Provides avenue for employers who are interested in promoting safety issues
organizational structures characterized by decentralized decision making
Divisional
Product
Geographic
Steps in staffing needs analysis
- Data collection
- Identify gaps
- analyze options
- select & implement solutions
- evaluate results
How to determine independent contractor
Benefits
service provided
permanency of relationship
written contract
administrative exemption
- Perform office or non manual work
- discretion & judgement on matters of significance
3 ways budgets are created
Top
Bottom
Parallel
TF, Sick leave is not a health and welfare benefit?
T
Positional bargaining and principled bargaining are what?
CB positions
Evaluating, monitoring and solidifying change are part of what?
refreeze
what is something an OSHA consult is not needed for?
evaluate newly identified hazards
classroom seating is best for what style of training?
passive
2 methods for establishing budget
zero based
incremental
define incremental budget
built on last years budget
define zero based budget
budget from scratch
U shaped seating style facilitates what type of training?
passive
active
experiential
washington v. davis
tests resulting in adverse impact are acceptable if they predict success on the job
define “replacement planning”
like succession planning but uses actual performance
fringe benefits, job security, and supervision quality are considered what?
hygiene factors
theater style is best for what type of learning?
passive
what insurance covers employees in the case of an accident but not illness?
accidental death and dismemberment
Best seating styles for passive instruction
Theater
Classroom
U shaped
Define OSHA 300 form
logs work injuries
methods of passive training
lecture
presentation
conference
methods of active training
case study
vestibule
simulation
Define OSHA Alliance
voluntary, collaborative working relationships w/orgs committed to workplace safety
Economic factors impacting pay
S & D
Cost of Living
Inflation
During what process is change examined?
changing
The “type of relationship” category includes:
- Benefits
- Relationship permanency
- Services provided
- Contract
Components of social needs
Family
Intimacy
Connection
A conference is considered what type of learning?
active
What is completed during the ADDIE development phase?
- Lesson plans developed
- Determine instructional methods
2 active training methods
- Case Study
- Simulation
Zero based budgeting uses what methods to justify budget?
- ROI
- Value
- Necessity
When must employers comply with the Fair Credit Reporting Act?
- Communication of any info by reporting agency
- Third party conducts credit reports
- Third party conducts criminal history
Define construct validity
measures degree to which skills of candidate will prove to be successful for the job
Methods of experiential training
- 1:1
- Performance Based
- Demonstration
Human capital plans should address what?
- How to measure success
- Strategic direction of HR
- Communication plan
- Desired goals and objectives
Define Voluntary Protection Plan
OSHA recognizes employers who have lower than average safety incidents
4 aspects of strategic relationships
- Determines success or failure
- built between internal and external
- reflects business plan
- creates subculture
4 elements of HIO organizations?
- Power
- Info
- Knowledge
- Rewards
Cultural dimensions
- Risk avoidance
- Masculine vs feminine
- indulgence vs restraint
- Risk aversion
- Long term vs short term
- High context vs low context
- Power distance
- Collectivist vs individualist
A banquet would be what type of training?
Active
Chevron seating would be used for what type of training?
Passive
Active
What are the voluntary collective bargaining subjects?
- Scheduling
- Dress code
- promotions
Compensation documents that should be reviewed as part of due diligence
- salary schedules
- hourly wage rates
- # of employees in each position
3 protections under Title 3 of CCPA of 1968
- Set garnishment limits
- prohibits retaliation
- defines disposable earnings
Components of self actualization
- Purpose
- Confidence
Qualifying events for COBRA
- Dependent no longer covered
- Termination
- Divorce or legal separation
FMLA, WARN, and COBRA are examples of what?
Legal compliance docs that should be part of due dilligence
When does executive exemption go into effect?
- Primary duty is managing
- Direct work of at least 2 full-time employees
- Hire, fire, promote, evaluate authority
- Own 20% equity interest in biz
Steps for pricing a job
- Review job description
- Select salary survey
- Review total comp
- Recommend salary range
A growing company needs a complete HR solution that can link the recruitment, benefits, payroll, timekeeping, and training departments together. In this case, what is the best technology option to consider?
Enterprise Resource Planning
Types of workers included within the temporary worker category include:
On call
Payrolling
Seasonals
Staffing Agency
A company car is considered what?
Indirect compensation
Holiday pay is considered what?
Indirect compensation
An HRIS serves what primary purposes?
- Repository of info
- Support HR operational efficiencies
The EEO-1 is a form used for reporting to which agency?
Both EEOC and OFCCP
Which performance-appraisal method uses ranking, paired comparison, and forced ranking?
comparison method
Positive employee relations programs must be able to understand how employees interchange with which three variables?
- Relational Behaviors
- Individual Behaviors
- Organizational Behaviors
What are the types of reports that employers are required to file to maintain compliance with ERISA?
- Annual Report
- Report about participant rights
- SPD
Under affirmative action plan requirements, the job group analysis does what?
Places jobs with similar duties and responsibilities into groups
Giving a job a higher degree of autonomy is considered to be which of the following?
Job enrichment
Which labor relations act was put in place to provide a cooling-off period of up to 90 days if the president deems the strike would present a national emergency?
The Railway Labor Act
Job sharing is what type of staffing option?
flexible staffing
Under the Drug-Free Workplace Act of 1988, the employee must notify the employer of any criminal drug offense in the workplace within:
5 days
Which of the following are considered mandatory subjects?
OT
Holiday Pay
Wages
Which of the following measures of validity is the most simple to execute?
Content
What approach is demonstrated when an organization fills positions with the best candidate possible, regardless of their nationality?
Geocentric
Steps in the mediation process
- Structure
- Intros
- Options
- Negotiations
- Write Agreement
4 Alternative Staffing Methods
- Professional Employer Orgs
- Temps
- Job Sharing
- Telecommuting
Characteristics of Patterned Interviews
- From bank of questions
- Covers specific areas for all candidates
- Allows for additional topics based on specific candidate
What are the components of the child labor parts of FLSA?
- Children of any age may work for a company that is completely owned by their parents
- May be paid $4.25/hr for first 90 days, $7.25 after 90 days
Which executive order requires federal contractors to verify that employees are authorized to work in the United States?
EO 12989
What are the basic needs as described by Maslow
- Physiological
- Safety
- Social
- Esteem
- Self-Actualization
How does HR participate in the strategic planning process?
Provides expertise on attracting, retaining and managing a qualified workforce
when would a product based structure be useful?
Multiple well-defined product lines
when would a company lag the market in pay?
abundant skill set, cheap labor
What happens with unemployment in a strong economy?
Its down
Duty of Diligence
Act with reasonable care and skill in performing duties
Work Rule
What employees may or may not do to comply with the policy
Reference Guide
Used to organize large amounts of data into a single doc
What are the 4 questions of the strategic planning process?
- Where are we now?
- Where do we want to go?
- How will we get there?
- How will we know when we arrive?
Vision Statement
Declaration of what an organization wants to become
Mission Statement
short description of the main purpose of the organization
What info is included in the balance sheet?
Assets
Liabilities
Equity
Statement of Cashflows
important facts about the money that flowed through the business
Define Staffing
Fitting a person to the job and the organization
Job analysis
study of major tasks and responsibilities of jobs to determine importance
Sourcing
identifying candidates who are qualified to do the job through proactive means
Goal of strategic workforce planning
ensure the right people are available when needed
define human capital
KSA’s that add to the value of the organization
Human capital management
views humans as assets to be utilized to achieve business outcomes
Define Greenfield Operation
New business facility built in a new location
Define Brownfield Operation
reuse of land for industry or manufacturing
Define employee acculturation
Occurs when new members learn the social and task expectations of their role
Organizational Development
planned process, using behavioral science, to improve the functioning of the org
Nominal Technique
Experts meet for a brainstorming session
Core principle of self-determination theory
motivation not just about quantity but quality and type of motivation
What are the external factors impacting HRM?
Social & Cultural
Technological
Economic
Political & Legal
OSHA Priorities
- Imminent Danger
- Fatal Accidents
- Complaints or Referrals
- Scheduled High-Hazard Inspections
- Follow-Up Inspections
What does RSI stand for?
Repetitive Stress Injury
What does CTI stand for?
Cumulative Stress Injury
When does Enterprise Coverage go into effect under FLSA?
applies to businesses employing at least two employees with at least $500,000 in annual sales and to hospitals, schools, and government agencies.
The LMRA is also known as:
Taft-Hartley Act
The NLRA is also known as
Wagner Act
Dual bargaining unit picketing is legal T/F?
T
Safety needs are described as:
- Health
- Employment
- Property
Under the Taft-Hartley Act, the president has the power to stop a strike or lockout for a(n):
80 day cooling off period
Self-actualization needs are described as:
- Purpose
- Confidence
Holy Trinity of Common Law
- Fellow Servant
- Voluntary Assumption of Risk
- Contributory Negligence
If an accident occurs, what organizational assets are affected?
- Financial
- Physical
- Information
- Human
Common workforce indicators used for the purposes of organizational strategy include:
- Turnover
- Cost Per Hire
- Retention Rates
What law prohibits employers from terminating employees who are subject to legal garnishment of their wages?
Federal Wage Garnishment Law
A process that is designed to treat all applicants and employees as equal is called:
Affirmative Action
A management approach in which employees are included in the decision-making and direction of their careers is called:
Participative Managment
How are strategic workforce goals and objectives translated into a tactical action plan?
Staffing needs analysis
Which is true as it relates to the 2nd phase (identify gaps) of a staffing needs analysis?
- Current workforce capabilities examined
- Gaps in current vs future KSA’s identified
- Develop inventory of required future KSA’s
As defined by the CCPA, earnings required to be included within the “disposable earnings” calculation include which of the following?
- Incentive Payments
- Severance Pay
- Service Award payments
- Worker’s Comp
Under visa classification, which type of visa is used for exchange visitors?
J1
A job description should include which of the following information?
- Supervisory responsibilities
- Job Specification
- Position Summary
- Identifying Info
A set of responsible business practices for international organizations is known as:
Caux Principles
Design Patent
Limited to 14 years, design patents are used to protect original, new and/or ornamental designs of manufactured items.
Utility patent
Limited to 20 years, a utility patent protects the invention of useful and new machines, processes, the manufacturing or composition of and improvements to matter.
Plant patent
Limited to 20 years, a plant patent protect the invention or discovery of varieties of plants that have been asexually reproduced.
