Speech Flashcards

1
Q

Hook: solutioneer

A

In a business landscape, with little room for error, I’m here to tell you how I plan to create value for clients

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2
Q

Greeting + Name

A

Good morning everyone.
My name is Mukelwe and as a FUTURE BUSINESS CONSULTANT I will be walking you through

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3
Q

Agenda

A

By way of introduction I will present a project case

Dive into the details of the project environment

Through the example.. see the role A&D play in a project

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4
Q

Agenda 2nd half

A

Touch on methodologies … learned through my academic career particularly HONOURS

Wrap up the role of a BC by highlighting personal strengths that make ME A GOOD CONSULTANT

and some growth areas that COMMENCING WORK AT BSG can help me grow in

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5
Q

Pack n Pay is

A

A medium sized GROCERY CHAIN.
Located in Gauteng.
Have 7 shops catering to SUBURBAN COMMUNITIES.
They are found in shopping centres but NOT MALLS

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6
Q

About the project

A

Pack n Pay is facing a challenge: the JUST ENERGY TRANSITION investment plan

Enforcing a new regulation that requires businesses to reduce their carbon footprint across the supply chain.

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7
Q

But (excited tone stating PnP’s problem)

A

PnP’s management has no expertise on how to transition to greener retail.

But they RECOGNIZE that customers are more PASSIONATE about PURCHASING FROM BUSINESSES that are LESS HARMFUL to the environment

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8
Q

What does PnP want? (For this reason)

A

So PnP wants to transform into a leader in green retail.

PnP is also looking to see cost reduction across the supply chain due to the transition by the 2026 FINANCIAL YEAR END

I’ve been brought in as part of a team that has been ASKED TO HELP PnP navigate this green transition

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9
Q

As a BC (click for animation)

A

My role in the project is PIVOTAL

  • I first must UNDERSTAND THE CLIENTS NEEDS

KEY THINGS to note
- who the client is? Who the stakeholders are? What the clients problem is? Etc.

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10
Q

Be a bridge (click for animation)

A
  • then be a bridge between the CLIENTS VISION and its TECHNICAL IMPLEMENTATION so I will liaise with PnP and BSG development teams.
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11
Q

Craft a solution (click for animation)

A

MEMBERS of the team we will CONCEIVE an IDEA, design the solution, and the TECHNICAL TEAM with our guidelines will BUILD IT

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12
Q

Implementation and Feedback (click for animation)

A

FINALLY with all FEEDBACK implemented, the solution is put INTO PRODUCTION and USED to SUPPORT the business.

-but in order to ACCOMPLISH ALL THAT (change slide)

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13
Q

Analysis strategy (click for animation)

A

This phase can be broken as follows (click)
Requirements gathering
- facilitate meetings with PnP management -> get an initial understanding of the problem
- conduct research in the JET plan and new regulation
- visit PnP HQ to view the supply chain process

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14
Q

Requirements gathering questions

A

Some questions to ask here:
- what DATA does PnP collect on the supply chain?

  • what part of the supply chain uses the most energy?
  • at what part of the supply chain are the regulations not being adhered to?
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15
Q

Importance of meeting diverse stakeholders

A

I will visit PnP grocery stores and have workshops with employees to understand their operational practices, find out what they know of green retail, and gauge customer satisfaction

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16
Q

More requirements gathering questions:

A

Questions to ASK here may be:
- what data is available on different grocery stores?
- since PnP is looking for cost savings, what is their current biggest expenditure?

THESE POINT US TO MAJOR TARGETS TO FOCUS ON

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17
Q

Gap analysis (animation)

A

Perform GA by comparing PnP’s current practices with other green retailers in industry.

Find successful green transition and gather insights and strategies from those cases.

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18
Q

Business model canvas (animation)

A

Having ADEQUATE DATA on PnP’s landscape and the market I will COMMUNICATE the findings to BSG’s technical and consulting teams for us to BRAINSTORM SOLUTIONS

With a solution in hand… BMC to show PnP the value the solution will bring them.

This BUILDS CLIENT TRUST and informs all other strategies that will be employed

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19
Q

Last step in analysis (animation)

A

DEFINE PROJECT SCOPE
- Create Project roadmap
- set clear and measurable goals
- set KPIs to track project progress

20
Q

What happens without analysis (change slide)

A

W/o thorough analysis
Projects risk misalignment
Leading to SCOPE CREEP
BUDGET OVERRUN
FAILED PROJECTS

21
Q

To thoroughly document the analysis phase?

A

I will use Object Oriented Analysis by MAKING USE OF MODELS THAT GRAPHICALLY REPRESENT what the system will do

  • different USE CASES identifying ACTORS and relating concepts to have a STRUCTURED AND EFFECTIVE APPROACH
22
Q

Use cases ACTORS for PnP (in PnP’s case)

A

The actors are:
- supply chain managers
- operations manager
- sustainability oversight ( A POTENTIAL NEW ROLE)
- the regulatory body
- PnP’s customer

23
Q

Use cases

A

The use cases they’d be involved in to reduce the carbon footprint could be to

  1. Calculate Current Carbon Footprint -> supply chain manager is the main actor

Or to

  1. Identify Green Practices -> with the sustainability oversight as main actor.
24
Q

Methodologies like Agile SDLC

A

Help BEGIN the analysis work by :
WORKING WITH PnP to
CREATE A LIST OG PRIORITY TASKS that need to be accomplished.

This list is DISTRIBUTED TO THE DESIGN TEAMS that inform the development of the product.

Agile: emphasizes CONTINUOUS FEEDBACK AND ADAPTATION throughout the project lifecycle

25
Q

Lastly the reports
(Change slide after)

A

Are used to TRANSLATE the FUNCTIONAL DESIGN and BUSINESS REQUIREMENTS into a COMPELLING STORY of the solution being developed.

PnP’s reports:
- Current state analysis report
- Gap analysis report
- digital green transformation roadmap

— Effective analysis allows for a clear roadmap for the (change slide)

26
Q

Design phase

A
  • translates findings from analysis to PRACTICAL SOLUTIONS

Here I would make a well-designed project roadmap: with CLEAR DELIVERABLES to STREAMLINE EXECUTION.

27
Q

Modular design

A

Use MODULAR DESIGN: the solution will be BROKEN DOWN INTO MODULES that address different USE CASES and can be built as simultaneously as possible

28
Q

Wireframing

A

Allows the DESIGN TEAM to model WHAT THE END PRODUCT WILL LOOK LIKE, taking into account
USER NEEDS AND USER JOURNEYS.

29
Q

Cost assessments form part of the design strategy because

A

We want the solution to be FEASIBLE and SUSTAINABLE for Pack n Pay.
We will consider the cost of the solution, compensation for labour, and PnP’s IS budget.

We also incorporate risk mitigation into design so as to avoid costly risks later.

30
Q

Usability and Integration testing

A

the design team creates user acceptance tests to check validity of the system to real users

The integration testing checks that users find the system quick to learn and adopt

31
Q

Systems testing

A

The design team tests individual components for correct functionality and ensures all modules work well together

32
Q

As we can see

A

during this phase we DEVELOP SYSTEM ARCHITECTURE

Create PROCESS FLOW DIAGRAMS to visualise workflows -> wireframes

Designing USER INTERFACES to ensure seamless UX.

33
Q

Let’s take a closer look at the methods used in design

A

Conceptual modelling: Maps the value proposition to technical features.
This involves developing a CLASS DIAGRAM.
Design teams will assign attributes and methods to each class.

This puts the requirements PALATABLY for the TECHNICAL TEAM to start BUILDING

34
Q

Implementation

A

EMPLOY Sprints SHORT DEVELOPMENT CYCLES to incrementally build the solution

Scrum meetings regularly to discuss PROGRESS AND RESOLVE ISSUES

35
Q

Lean startup

A

Lastly LS is a DESIGN STEP that emphasizes an iterative cycle of building, measuring and learning.

By starting with a MVP and testing it the business consultant learns and adapts the product necessarily

36
Q

UX research story

A
  • Groups of 5 develop a mobile application
  • come up with an app idea all five of us and pitch it and defend it against team members critiques.
  • do UX research to gauge a need for the app
  • UX techniques to communicate findings into application design.
    -I made use of gap analysis, success stories of similar application, user centered design.
37
Q

Ernest’s project story

A

My group won BEST PROJECT GROUP for this, so I thought it was worth mentioning.

  • Worked with a client selling SaaS, which was an Excel add-in
  • we redesigned the interfaces of his product for better usability and adoption.
    Here we made use of effective communication, iterative requirements gathering, different models, report design and implementing user feedback and systems testing.

Taught me CONSULTANTS HAVE TO JUSTIFY WHY THEY DO ANYTHING THEY DO against Value for the Client

38
Q

Personal strengths

A

Both written and verbal communication are IMPORTANT when liaising with project stakeholders as well as colleagues on internal matters.

39
Q

Personal strengths 2 (click for animation)

A

Throughout my academic career I’ve been part of many group projects. This has taught me to BUILD RAPPORT within the team, form GOOD RELATIONSHIPS, and handle CONFLICT WITH EMOTIONAL INTELLIGENCE. I got to learn that last one while being PART OF HOUSE COMMITTEE in my residence

40
Q

Thinking logically from first principles
(Click for animation)

A

Which is BREAKING A THING DOWN to its most BASIC ELEMENTS , enables me to
- FRAME PROBLEMS WELL
- SET GOALS
- Reflect on potential biases

41
Q

Hands-on experience

A

Lastly, THROUGH THE WITS IS HONOURS PROGRAM
I will be shadowing a BC within a Cybersecurity team. This will equip me with skills of HOW and WHEN to APPLY TECHNICAL KNOWLEDGE across different business cases

42
Q

Growth Areas

A

WHILE I AM CONFIDENT THAT I POSSES THE SKILLS TO EXCEL in BC I do RECOGNIZE that there is room for improvement, and in these areas particularly:

43
Q

Moving from theory to practice

A

I believe there are knowledge areas that only real work experience can provide

SUCH AS
The COMPLEXITY OF THE OVERLAP between analysis and design in agile development - I think can only be appreciated and learned in practice.

44
Q

I think BC should be persuasive

A

Like SALES REPRESENTATIVES, to really build trust with the client and get client buy in.
I WOULD LIKE TO GROW in my conciseness and elevator pitch presentations.

By Being SURROUNDED BY A TEAM OF BSG consultants who have Given countless presentations I am sure I can grow CONFIDENTLY from their FEEDBACK and GUIDANCE.

45
Q

Finally (tech expertise) {Change slide after}

A

There are always new tech being adopted in business practices. While I am curious and committed to remaining so and learning. I BELIEVE BSG can help me identify what technologies are relevant for different projects, and with people experienced in different technologies in our teams I’d learn all the time.

Change slide

46
Q

Thank you

A

For your attention. I am happy to answer any questions you may have