Southwest Flashcards
1
Q
Who are the founders?
A
Herb Kellerher
King
2
Q
Who is Chief pilot?
A
?
3
Q
How many employees do they have?
A
45,000-50,000
4
Q
Who has most domestic flights in Usa?
A
Southwest has most domestic flights?
5
Q
How much revenue did they generate in 2015?
A
20 billion
6
Q
How much net income in 2015?
A
Over 2 billion?
7
Q
They were the launch customer for what aircraft?
A
Boeing 737 Max
8
Q
Tell me a joke.
A
Necterine joke
9
Q
Tell me a joke.
A
Necterine joke
10
Q
What other aircraft did Southwest ever fly?
A
727
11
Q
Tell me a time when you went against company policy?
A
HDN RNAV 10Y
12
Q
Vision
A
Most loved, flown and profitable airline
13
Q
Purpose
A
Connecting people to what is important. By being friendly, reliable and low cost.
14
Q
Mission
A
Highest quality customer service;
By using friendliness, warmth, pride and company spirit.
15
Q
Why Southwest?
A
Culture: Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. No class system. A stable work environment (3 bankruptcies)
