SOP

Question 1

When being addressed by an officer, any response would be followed by that
officer’s _____ or “_______.”

Answer 1

Rank, Sir/Ma’am

101.01

Question 2

When the Fire Chief is present with another Chief Officer, he/she will be addressed as
“Chief” and the correct_____followed by _______will be used for other Chief Officers
present (e.g. Assistant Chief Smith, Battalion Chief Doe).

Answer 2

Rank, Last name

101.01

Question 3

Issues that may be considered a grievance will be addressed according to the current Collective
Bargaining Agreement.

Answer 3

“Grievance and Arbitration Procedures, Article 34.”

101.07

Question 4

All requests for ride time must be approved by a ___________

Answer 4

Battalion Chief

Question 5

Requests to ride any apparatus
in the West Palm Beach Fire Rescue Department will be in written format and signed by the
requestor. The request will contain the following information:

Answer 5

1. Name, address, and phone number of the individual
2. Date(s)/Time(s) ride time is requested
3. Purpose of ride time

Question 6

Observers will only be allowed to ride with the _________, _________, or other designated
unit.

Answer 6

Battalion Chief, EMS Captain

Question 7

Absence without approved leave in excess of ___ work days shall constitute
abandonment of employment and will result in _________

Answer 7

3, immediate termination.

Question 8

PERSONNEL SHALL ALWAYS:

1. Use their ______ and ______ to protect the public at all times, both on and off duty.

Answer 8

Training, Abilities

101.04

Question 9

PERSONNEL SHALL ALWAYS:

2. Work ________ in their positions to ensure effective operation of all ________ programs.

Answer 9

Competently, Fire-Rescue

101.04

Question 10

PERSONNEL SHALL ALWAYS:

3. Manage personnel in an _______ and _______ manner.

Answer 10

Effective, Considerate

101.04

Question 11

PERSONNEL SHALL ALWAYS:

4. Keep________ to do their jobs effectively.

Answer 11

Informed

101.04

Question 12

PERSONNEL SHALL ALWAYS:

5. Be _______ and _______ of the welfare of others.

Answer 12

Concerned, Protective

101.04

Question 13

PERSONNEL SHALL ALWAYS:

6. Operate safely and use good________.

Answer 13

Judgment

101.04

Question 14

PERSONNEL SHALL ALWAYS:

7. Keep _______ fit.

Answer 14

Physically

101.04

Question 15

OTHER CODE OF CONDUCT VIOLATIONS:

1. Unauthorized use or possession of ______ or other ______ while on duty or in uniform.

Answer 15

Firearms, Weapons

101.04

Question 16

OTHER CODE OF CONDUCT VIOLATIONS:
2. Being charged with an act of _________ or _______ which is
substantiated by either an internal or external investigation.

Answer 16

Domestic Violence, Criminal Misconduct

101.04

Question 17

OTHER CODE OF CONDUCT VIOLATIONS:

3. _______ of a felony.

Answer 17

Conviction.

101.04

Question 18

OTHER CODE OF CONDUCT VIOLATIONS:

Removal or theft of City _____, _______, or ______, without permission.

Answer 18

Money, Merchandise, Property

101.04

Question 19

PERSONAL PROTECTIVE EQUIPMENT (PPE):
Additional gear issued to personnel includes______, _____, _______, _____, and
_____ and shall be kept in serviceable condition.

Answer 19

Helmets, Hoods, Eye Protection, Boots, Gloves

101.05

Question 20

PERSONAL PROTECTIVE EQUIPMENT (PPE):
To acquire PPE from Logistics, complete the “__________” and email, fax,
or hand deliver to logistics personnel.

Answer 20

WPBFR PPE Request Form

101.05

Question 21

All Logistics forms can be found on the server under the Fire _______.

Answer 21

(W:) drive

101.05

Question 22

__________ will visually inspect their subordinate’s PPE on a __________ basis.

Answer 22

Company Officers, Bi-annual (6-month)

101.05