SOGs Flashcards
If you receive a complaint via walk-in, you should tell the complainant they will hear from someone within how many days?
Within 1 business day.
Where is a Citizen Complaint to be documented?
In a “Citizen Complaint Form”
What is the 2 step process for filing a Citizen Complaint?
- Complete the Citizen Complaint Form, 2. email a copy of the completed Citizen Complaint Form to the front desk administrative assistant at Admin. within one business day.
Who is the Deputy Chief of Administrative Services?
Chief Brian Keely
Who is the Executive Assistant to the Fire Chief?
Heather Robey
Who are the front desk assistants at Admin?
Amy Taylor and Pat Yarbourough
What is the Citizen Complaint “Section Number”?
1121
What is the age cut off for the Safe Haven Law?
72 hours old
If you suspect the infant is older than 72 hours, who do we provide info to?
CPS and LE
Do the parents relinquishing infant have to answer any questions?
No, not if the the infant is <72 hours old
Where do we immediately transport a Safe Haven baby?
UMC
Who do we contact ASAP once a Safe Haven baby has been received?
The on duty BC and AZ DCS (tell them we got a Safe Haven baby and where the baby is)
What “referral info” can we offer the people dropping off the baby?
CAP Team phone numbers are the most readily available
What is the Safe Haven Law Section Number?
1104
Who is notified first in the event of a LODD?
The 3 people who will be the Family Liaison, then the family, then other members of NWFD
How many phases are there for LODDs?
4
An AAR is always formal
False. An AAR is informal, an AAR-IP (improvement plan) is formal
What four questions are asked at an AAR?
What was planned? What actually happened? Why did it happen? What can we do next time (promote strengths, correct weaknesses)?
Unapproved knives and tools can be carried in turnouts.
False. Only NWFD approved equipment/PPE can be used.
Can PT gear be worn under turnouts?
No
Who should be the only person who removes a Lock out Tag Out device?
The person who applied it
What are the exceptions to removing a Lock Out Tag Out device?
If the person who applied it has left, as verified by the supervisor. The supervisor can remove it after 1. ensuring the employee is not on site and 2. must inform the employee the device has been removed before the employee comes back on site
What kinds of sports can you play at public parks?
NON CONTACT
When exercising at a public park, what must you ensure about your crew?
That they are acting professionally, keeping a low profile, and not impeding public use