software trouble shooting

Question 1

what is a software error

Answer 1

programme stops work unexpectedly or not as expected

Question 2

why might a software error occur

Answer 2

programme poorly written
not tested
bad /unexpected input

Question 3

system freeze is

Answer 3

mouse and keys don’t respond

common cause: viruses

Question 4

stop error is

Answer 4

fatal system error when os stops

common cause: driver software issue

Question 5

what is another name for a stop error

hint :death

Answer 5

the blue screen of death

Question 6

unexpected system reboot is

Answer 6

endless loop of booting and rebooting

Question 7

update error is

Answer 7

update intends to improve but does the opposite

Question 8

event view / log is

Answer 8

software that logs what software error has occurred an when

Question 9

baseline is

Answer 9

a comparison of the computer post crash and another point in time

Question 10

antivirus does what

Answer 10

checks the system for malware and can quarantine it

Question 11

what is quarantining (not covid)

Answer 11

malware is closed off from the rest of the system to prevent damage

Question 12

memory dump is

Answer 12

a list of the contents of the RAM at the time crash