SOE Questions Flashcards
What are the 5 VPS
1) TOE
2) Inspection, Investigation and Records
3) Valuation Reports
4) Basis of Value
5) Investment Valuation approaches
What are the 3 types on financial statements you may come across relating to a company
Balance Sheets
Income Statements
Cash Flow Statements
What is the difference between financial and management accounts
Financial accounts - For collecting of accounting data to create financial statements required by law
Management accounts - Internal process used to account for business transactions
What is depreciation / amortisation on an income statement
How much value a companies asset has over time
Depreciation = falling value of fixed assets
Amortisation = falling value of intangible assets
How to work out if company is solvent
Current assets / current liabilities = liquidity ratio
Ratio less than 1 = insolvent
OR
Acid test current assets - inventory / current liabilities
What is IRFS16
Financial reporting standard, effective 1st Jan 2019
States leaseholders are required to recognise leases as assets/liabilities on financial statements
What is EBITDA
Earnings before Interest, Tax, Depreciation and Amortisation
What is GAAP and name 3 principles
Generally Accepted Accounting Principles = Common set of accepted accounting principles which companies must follow when compiling financial statements
Three Principles
1- Regularity
2 - Consistency
3- Sincerity
What documents would you need to consider for property measurement
International Property Measurement Standards 2023
Code of Measuring Practice (2015)
What is the difference between NIA & IPMS3
IPMS -
Includes columns and measures to the internal dominant face
Areas less than 1.5m in height are included, but stated separately
NIA
Internal columns & walls excludes
Areas less than 1.5m excluded
What is the difference between GIA and IPMS 2
IPMS
Includes covered galleries (stated separately)
Includes area occupied by reveals of windows when measured and assessed as the internal dominant face
GIA
Excludes above
What is the difference between IPMS1 & GEA
IPMS 1
Balconies and covered galleries includes by stated separately
GEA
Covered galleries included but not stated separately
Balconies Excludes
How did you measure Unit 29 Branbridges
GIA basis
What would you include/exclude on a industrial measurement
Include
- Areas with less than 1.5m of headroom
- Areas occupied by internal walls and partitions
- Columns, stairwells, lift wells, lift rooms, plant rooms
- Mezzanine areas with permanent access
Exclude
- Canopies
- Fire escapes
- Perimeter wall thickness
- Covered ways
What is the internal dominant face
Inside finished surface comprising more than 50% of the floor to ceiling height in each IDF section
What are the principles of the RICS Property Measurement Professional Statement (2018)
1) Provide measurement date
2) State measuring methodology
3) Provide reference and any scale of any plan used
4) State conversion factor and any rounding
What is plot ratio
Ratio between size of site and building footprint in GEA
C.40% for industrial
What was included in your NIA measurement for 3 Copthall
Includes
Skirting and perimeter trunking
Stationary Cupboards
Lift lobby
Exclude
Areas under 1.5 M
Protrusions more than 0.25m
Usuable space less than 0.25m
Internal structural areas
Corridors (If single function and not usable)
What are the 5 conventional methods of valuation
Comparable
Investment
Profit
Residual
DRC
What are red book exception
Clients internal purposes
Agency work
Statutory purposes
Valuation Unit 4 Branbridges - Explain process
Received request from client to valuation for internal purposes, agreed TOE and had signed
Investment Method as was let an income producing
Ascertained MR from agents and comparable evidence, found property was let at MR £25k p/a
Capitalised into perp using ARY to get value
Sense checked with competent individual
Presented findings to client
Plot 1 Residual - Method
Received instruction from client, agreed TOE and had signed, for internal purposes so was red book exempt.
Determined Market Value of Completed Development (MR capitalised at chosen yield)
- Less Development Costs
= Gross Development Value
- Less developers profit
= Gross Residual Value
- x of of £1 in 12 months at interest rate
= Gross Acquisition Price
Less agent and Legal fees (incl SDLT)
= Site value
Difference between residual land value and development appraisal
Development appraisal assesses viability of development, usually used by developer
Residual Valuation determine the underlying land value
What statutory due diligence would you take prior to a valuation
Asbestos
Tax (BR or Council)
EPC rating
Fire safety
Public Right of way
Describe the timeline to typical valuation instruction
Preamble
-Receive instruction
-Check competence and COI
-Issue TOE and have countersigned
Due Dillegence
- Gather info, lease, title, maos
- Undertake stat due dillegence
- Inspect and measure
- Comparable
Valuation & Report
- Undertake valuation
- Draft report
- Have surveyor review work
- Finalise and sign report
- Issue to client
Completion
- issue invoice
- ensure filing for audit
Three valuation approaches according to IVS
Income
Cost
Market
What is the red book called
RICS Valuation Global Standards (2022)
Changes in red book compared to previous versions
To reflect significant changes to International Valuation Standards
Consistent global language
What are the 5 VPS’
VPS1 - TOE
VPS2 - Inspections, Investigations & Records
VPS3 - Valuation Reports
VPS4 - Basis of Value, Assumptions and Special Assumptions
VPS5 - investment Approaches and Methods
What must be confirmed in TOE (Vals)
ID and status of values
ID of client
ID of any other intended uses
ID of asset being values
Currency
Purpose of Valuation
Basis of Value
Valuation Date
Scope of work
Nature of sources relied upon
Format of report
Assumptions & special assumptions
Confirmation valuation will be undertaken in accordance with IVS
Fee
CHP
Statement compliance is subject to RICS monitoring
Limitations
Rent Review Unit 2 Branbridges Process
Received instruction from client
Analysed clause to understand mechanism, assumptions, disregards and dispute resolution, was an open market upwards-only.
Arranged inspection and measured on GIA basis
Confirmed no breach of lease or arrears
Gathered comps to determine MR
Once determined presented MR to client
Sent proposal to T with comps & rationale
once agreed sent sols RR memo to be signed
What are the contents of a RR Clause
Machinery
Who can initiate RR
Assumptions, diregards
Basis of RR (Upward only, RPI, Turnover, stepped increase)
If time is of the essence
Lease renewal 3 Copthall process
Received instruction from client (T 12 months from expiry)
Reviewed terms, T benefitted from security of tenure
Inspected and measured
Confirmed T wasn’t in breach and had no arrears
Gathered comp, found property to be under rented
Recommended client to uplift rent by serving S25 within 6 months of expiry to £75 psf
Once terms agreed instructed sols to formalise new lease
Break Notice 3 Copthall Avenue Process
Client received written break notice from tenant in Jan 2023 requesting to break lease on April 19th 23
Passed to me to determine validity
Reviewed lease and found T would have to give no less than 6 months notice, therefore notice was invalid, confirmed with solicitors.
Reverted to client advising notice wasn’t valid, notified tenant after
What are the statutory obligations of a commercial property owner
1) Asbestos management
2) Contaimination
3) Disability and Discrimination
4) EPCs
5) Fire safety
6) Health and Safety
7) Legionnaires Disease
8) Occupiers Liability
9) PAT Testing
10) Waste Management
What is your company’s lone working policy
Pre site visit H&S assessment
Fully charged phone
Let colleagues know of site visit
Give return time
Wear appropriate PPE
What PPE have you had to wear
When inspecting a factory I wore Hard Hat, Steel Toe Cap boots. & high vis
When have you undergone a RA
When attending a dilapidated retail unit (Harvey Centre) with an agent
Made sure to mandate PPE and avoid specific areas
What is Workman’s CHP
Complaint received and passed to PIC/company secretary
Complaint acknowledged within 7 days
Written response within 28 working days
If complainant not happy ADR followed, 3rd party redress
All complaints recorded in complaints log
Discuss good example of client care
KanAm monthly meetings
Organise meetings
Arrange internally for reports to be completed and collate
Chair the meeting and screenshare
Share updated minutes post meeting
Can you give an example of where you have demonstrated effective communication skills
When obtaining information off local agents for comparable evidence purposes. I was able to use my communication skills to obtain this information free of charge despite them having no obligation to disclose the information.
Unit 29 Branbridges, Arrears Process
T late in making payment of Sept 2023 Q
Contacted tenant three days after rent way due to try resolve issue without need for debt recovery, no response from tenant.
Contacted client to initiate CRAR proceedings, sent out 7 day letter.
Once T received letter they made contact and paid the outstanding sums on the same day
Licence to assign, Unit 7A Fountains Process
Received application from tenant
Read lease and confirmed that assignment of whole lease was permitted with prior LL consent
Contacted client who agreed in principle so long as lease terms were met.
Obtained 3 years audited accounts from proposed assignee
Obtained financial review and credit report of both parties.
Info found covenant strength of proposed assignee was extremely strong and would have no issue with meeting financial obligations of the lease. AGA not required
Ensured that the T’s solicitor provided an undertaking of the costs whether or not the matter proceeded to completion.
Undertook appropriate due diligence - AML checklist & sanctions check, confirmed no breach of lease or arrears on account
Provided client with recommendation that assignment was granted, once agreed by all parties I instructed sols to document by licence to assign.
Updated systems to show assignment of lease.
Licence to Sublet - Unit 13
Received application from T to sublet entire unit. 5 year lease, 3 years unexpired.
Reviewed alienation clause lease and confirmed that subletting of whole was permitted subject to LL approval.
Contacted to LL who agreed in principle so long as the alienation terms were complied with.
Carried out AML & sanctions check on proposed sub tenant, confirmed T wasn’t in breach or had any arrears. Obtained undertaking for costs.
Carried out financial review of both parties to ensure terms of the lease could be met. Found that sublessee was of strong covenant.
As per lease sub-lease couldn’t be less than MR, therefore I reviewed comps and spoke to agents to confirm MR, unit was let at MR.
Received sublease and rent was at MR, recommended to proceed with subletting subject to sols reviewing lease.
Once approved I instructed sols to review sublease, no issues found. Application was documented by way of licence to sublet.
Updated records
What additional legislation is there to the Red book
UK National Supplement 2023 - Effective 1st May 2024
Supports red book for vials in UK jurisdictions, does not replace
Four key points RICS Guidance Note - Surveyors Acting as Expert Witness (2023)
1) Expert evidence must be impartial and objective
2) Duty of care to court and will override any obligations to client
3) Evidence must in independent work of surveyor
4) Surveyor must believe in the facts on which they rely are complete and true
What is adverse possession
When a party who doesn’t own the land becomes owner of the land (10/12 years)
What changes are facing the RICS
1) Sustainability drive to net-zero
2) LL’s applying for EPC exceptions due to high costs
3) Keeping the retail sector competitive
4) Changes in office model since COVID
How would you respond if a contractor asked you out for dinner
If in process of a tender, straight rejection
I would consider the Bribery act, dinner is proportional
I would notify PIC and register the dinner on my company’s gift register
What are the 5 RICS Rules of Conduct
1) Members must be honest and act with integrity
2) Members must maintain their professional competence
3) Members must provide good quality and dillegent service
4) Members must treat others with respect and encourage diversity and inclusion
5) Members must act in the public interest
Purpose of changes to Rules of Conduct
- Simpler Structure
- Clear examples
- Focus on Respect and D&I
- Understanding importance of tech and associated risks and benefits
How do you pursue a guarantor for arrears
Under S17 L&T Covenants Act 1995
How long do sums have to be outstanding for a guarantor to become liable
6 months
What is the guarantor entitled to do if they pay the arrears in full
Guarantors may request overriding lease
What does CPSE stand for
Commercial Property Standard Enquiries
What type of information would you gather as part of CPSE’s for a sale
1) Property
2) Tenant
3) Arrears
4) Compliance
5) Insurance
6) Applications
What is the fine for not presenting a valid EPC
12.5% of RV (Capped at £5k)
Unit 29 Measurement, what standard did you use?
GIA
When did IPMS all buildings come into effect
Jan 2023
Where would GEA be used
- Town planning
- Rating & Council Tax
- Building Cost estimation
Why is financial vetting of contractors important
- To ensure liquidity of contractor is at a good level
- To then protect L & T’s position in case of defaulting
What are the key pieces of RICS Guidance for Property Management
RICS Guidance Note, Commercial Property Management in England and Wales (2011)
RIC Professional Statement, Real Estate Management (2016)
How would you value an under rented property
T&R
Value income at current rent until rent review/lease end
Then adjust to MR, capitalise at chosen yield into perpetuity
How would you value an over rented property
Hardcore and Topslice Method
- Income flow divided horizontally
Hardcore (MR) valued into perp and Net initial Yield
Top slice (current rent - market rent) capitalised to next lease event at net initial yield
Top slice yield is higher due to increased risk of over renting
What is included in Workman’s privacy notice?
- What information you have
- What information will be used for?
- Which third parties you might share the information with?
- How long the information is being kept for?
- What legal right the firm has
What would you do if there was a data breach
Notify the Information Commissioners Office (ICO) within 72 hours
Why did you not measure Unit 29 using IPMS
- Not mandatory
- Limited comps in IPMS
What method did you use to measure 3 Copthall
IPMS 3
How does energy efficiency impact a buildings value
Improves as
- More cost effective to run sustainable building
- Investors and occupiers are more conscious about carbon footprint of building and will pay higher price for sustainable building
When are EPCs required on a property
When a commercial building over 50m2 is:
- newly built
- sold
- leased for longer than 6 months
- heating/cooling is altered
When would you not need an EPC
- listed building
- building with no heating
- temporary buildings
- buildings set to be demolished
- buildings less than 50m2
Under what circumstances is a building exempt from MEES?
- If property doesn’t need EPC
- If increasing rating isn’t feasible assuming payback period of 7 years (3 quotes must be sought)
- If changes would reduce the value of the property by +5%
Exemptions last 5 years, can’t be transferred at sale
What legislation relates to money laundering
- Proceed of Crime Act (2002)
- Bribery Act (2010)
- Money Laundering, Terrorist Financing & Transfer of Funds Act (2017)
What are the penalties under the Money Laundering, Terrorist Financing & Transfer of Funds Act (2017)
Being complicit in money laundering = up to 14 years in prison + unlimited fine
Failing to report money laundering = up to 5 years in prison + unlimited fine
What is Workman’s policy on money laundering
- Carry out conflict of interest checks
- AML risk assesments
- Gifts register
- Vets - tenants, potential clients and contractors
What is Workman’s gift policy
- Consider proportionality and circumstances
- If acceptable, notify PIC and register on Workman’s E-register
For contractors
- if accepting gift is to be raffled
For client
- If accepted, may keep however to be shared with team working on client
How do you understand a client’s aims and objectives
- Ask questions and listen carefully
- Understand client brief
Give an example of a client aim and objective you have worked on
Branbridges EPC project, getting entire estate to minimum B
What forms of communication are there
- Verbal
- Non-verbal
- Written
- Presentation
- Listening
What are the types of negotiation
Hard - Goal of victory
Soft - Goal of agreement
Principled - Goal of problem solving
What is my style of negotiation
Depends on situation primarily
Accommodating - maintaining relationship a priority
Collaborative - mutual success
In extreme examples (debt collection)
Dominant - outcome over relationship
What types of H&S training have you had
- Legionella Awareness
- Asbestos
- General H&S
- Contractor management
What are the penalties for breaching the H&S at work act 1974
£20k fine
Imprisonment
What legislation relates to asbestos
Control of Asbestos Regulations (2012)
What is IOSH
Institution of Occupational Safety and Health
Global organisation for H&S professionals
Give an example of something you learnt on IOSH
- Contractor Management
- How to write RA
- How to identify risk
What is your understanding of GAAP
Generally Accepted Accounting Principles
- Standards that encompass the details, complexities and legalities of business accounting
- must be followed when compiling financial statements
Introduced to improve the clarity of communicating financial information
What are the 3 principles of GAAP
RCS
- Regularity
- Consistency
- Sincerity
Tell me about a common financial measure
Current Ratio = Current Assets / Current Liabilities
aka Working Capital Ratio
What are the 3 types of financial statement you might come across relating to a company
- Balance Sheets
- Income Statements
- Cash Flow Statements
What is the basis of value under IRFS 13
Fair Value
What is IRFS 16
Obligation for leaseholders to show leases in their financial reporting (balance sheet etc)
Came into effect 1st Jan 2019
What is the result of IRFS 16
Increase in assets, liabilities and debt when lease is bought onto balance sheet
Could result in entities taking shorter leases to reduce debt on balance sheet
What RICS Guidance do you relate to in relation to handling client money
RICS Professional Statement, Client Money Handling (2019)
What is a P&L account
Summary of business income and expenditure transactions on an annual basis, gives overall P or L figure
How is gross profit calculated
Turnover - cost of sales
What is Net Asset Value
Total assets - total liabilities
If share price is higher than NAV per share, the market expects the company to make future profit
What are the 3 parts of a balance sheet
- Assets
- Liabilities
- Owners Equity
How would you work out if a company was solvent
Current assets / current liabilities (liquidity ratio)
(Current Assets - Stock) / Current liabilities (Acid test)
- More short term approach, measures ability for quick assets/cash to meet liabilities
Name a KPI you have worked with
Rent collection, 98% by Day 28
Failure to meet will reduce performance bonus and reduce likelihood of new instruction
What RICS Guidance is there on conflict on interest
RICS Professional Statement, Conflict of Interest (2017)
What are the three main processes to solve disputes
- Negotiation
- Mediation
- 3rd Party Dispute Resolution
What is ADR
= Alternative Dispute Resolution
Dispute resolution service which falls outside of the scope of the court
Quicker and less costly, decided by a surveyor instead of a judge
What is PACT
Professional Arbitration on Court Terms
- Form of arbitration for lease renewals
- Is an alternative to litigation
- Is legally binding
What are the principles of GDPR
- Information used lawfully, fairly and transparently
collected for specified, explicit, and legitimate purposes - Adequate, relevant and limited to necessity
- Accurate (kept up to date)
- Kept no longer than necessary
- Kept safe
What are the individual rights under GDPR
-To be informed
-To access
-To rectification
-To erasure
-To restrict processing
-To data portability
-To object
-To automated decision making and profiling
What is the penalty for breaching GDPR
Up to 20 million euros
Or 4% global turnover
What is Workman’s policy in case of a data breach
Suspect breaches reported to PIC and firms data protection officer
What are challenges facing the RICS
- Sustainability drive to net zero
- Keeping retail sector competitive with rise of E-commerce
- Adapting office sector post COVID
What is the Land Registration Act (2002)
States all leases and freeholds over 7 years must be registered with compliant plan (10 years for adverse possession)
Gives goal of having all property registered electronically by 2030
What is required for compliant Land Registry Plan
- Drawn on scale of 1:100 or 1:200
- Have a scale measurement bar
- Have scale noted on the plan
- Include a 1:1250 scale map of the location (for urban areas)
- Full address including postcode
- North point arrow
- Demise outlined in red
What is the legal framework for equality and diversity
Equality Act (2010)
What are the 9 protected characteristics under the Equalities Act (2010)
- Age
- Gender
- Religion
- Race
- Disability
- Sex
- Sexual Orientation
- Marriage/Civil Partnership
- Pregnancy / Maternity
What has RICS created to promote equality
IEQM
What are the four principles of IEQM
- Leadership
- Recruitment
- Culture
- Development
Give examples of inclusive design
- Ramps
- Doors/lifts wide enough for wheelchairs
- Low hand rails
- Braille for those with visibility issues
What is the civil penalty for not displaying a valid EPC
12.5 of RV up to £5k
Could increase up to £30k from 2028
What is section 18(1) of the L&T Act 1927
States that damages are limited to the diminution in value to the Ls reversion caused by the Ts breach
Case law
Jones v Hexheimer (1950)
- Court awarded damages based on the cost of the L’s repairs required for him to re-let
Smily v Townsend (1950)
- L did not intend to carry out repairs, so damage is negligible
What is section 19(2) L&T Act 1927
Where Ls consent can be given, it cannot be unreasonably withheld
What is S23 of the L&T Act 1954
Tenancies to which the act applies
- Business tenancies of over 6 months
What is S43 of the L&T Act 1954
Tenancies to which the act does not apply
- Agricultural Holdings
- Mining Leases
- Residential Tenancies
- Tenancies granted as condition of employment
- Tenancies not exceeding 6 months unless
- There is provision for extension
-T has been in occupation for more than 12 months
What is S24A of the L&T Act 1954
Application to court for interim rent
- Is the rent from the period of the expiry of the S25 or 26 (should a period exist) to the start of the new lease
Interim rent is the rent of the new tenancy unless L or T show otherwise, e.g.
- different valuation dates
- different terms of old and new tenancy
What is S25 of the L&T Act 1954
Landlord’s notice
- Must be served between 12 or 6 months to:
a) Contractual end of the tenancy
b) Date specified in the notice i.e.
- if the tenancy has less than 6 months to run
- T is holding over under S24
- T is on periodic basis
Either a Friendly or Hostile notice is given
What is included in a friendly S25 notice
- Property comprised
- The rent
- The other terms
- A health warning explaining to the T that Ls proposals are for
purpose of negotiation
What is included in a hostile S25 notice
The ground(s) under S30(1) upon which the L would oppose the Ts application for new T
What is S26 of the L&T Act 1954
Ts request for new tenancy
For T who’s term exceeds 12 months and has not yet received a S25 notice within the 12-6 month period (can also be requested after)
T may propose
- start date of new lease (up to 12 months from date of notice)
- Property comprised
- The rent
- Other terms
How may a L respond to a S26
May not serve S25
Can serve counter notice within 2 months to oppose the request for new tenancy and/or proposed terms
What happens if the L fails to respond to the S26 within the appropriate time window
L loses right of objection to new tenancy
Does NOT lose right of objection to new terms
What is S24(1) of the L&T Act 1954
If the tenancy has been terminated according to the act, the L&T may apply to court to determine the terms of the new tenancy
What is S27 of the L&T Act 1954
Where T wants to leave premises
Must be at least 3 months to expire and no later than the end of tenancy
What is your understanding of Single Horse Properties v Surrey County Council (2002)
L served S25
T served counter-notice and applied to court for new tenancy
T vacated premises and returned keys prior to expiry
Court held as tenant had ceased occupation before expiry the S25 was of no effect
What is S28 of the L&T Act 1954
Agreement for new tenancy
If L&T agree new tenancy for premises
- current tenancy shall continue until commencement of new tenancy and will cease to be a tenancy to which the act applies
What is S40 of the L&T Act 1954
Obtaining preliminary information from the other party
- L&T can request information from other party within last two years
of the term for renewing or terminating a tenancy
e.g. L may request details of occupation or sub-tenancies
T may request details of superior L
Either party must provide correct info within 1 month of request
What is S30 of the L&T Act 1954
Landlord’s grounds for possession if opposing request for tenancy in S25 notice or in response to Ts S26 notice S30(1)
a) T has failed to carry out repairs
b) T has persistently delay paying rent
c) T is in breach of some other covenant
d) L offers suitable alternative accommodation
e) Where tenancy was created by a sub tenancy and the building let as a while would produce a higher rent than from separate lettings
f) L intends to demolish to reconstruct premises
g) L intends to occupy the premises for own purposes
LL must have been L for 5 years
Under what ground of S30 would the tenant be entitled to compensationWhat i
e) Where tenancy was created by a sub tenancy and the building let as a while would produce a higher rent than from separate lettings
f) L intends to demolish to reconstruct premises
g) L intends to occupy the premises for own purposes
LL must have been L for 5 years
How is compensation calculated
Under S37
RV multiplier
- If tenant in occupation for 14+years 2 x RV
- Less than 14 years = 1 x RV
Court may also award compensation for damage or loss sustained by T due to Ls misrepresentation or concealment
What can the L do if the T doesn’t vacate when supposed to
L can double rent under L&T Act 1730
What is S29 of the L&T Act 1954
Power of the court to determine new tenancy
If the tenancy is terminated in accordance with Act and application from L or T has been made under S 24(1) the court has the power to grant a new tenancy under S29(1) and may determine:
- The property comprises
- Length of lease
- Rent
- Other terms
- Interim rent
What is S32 of the L&T Act 1954
The property comprised
Usually same as in old tenancy
However if L has objected to tenancy as they want to substantially reconstruct court may order a tenancy of part of the property (S31A(1)B))
- so long as T agrees and L can carry out works
What is S33 of the L&T Act 1954
The power the court has in granting a term length
Max 15 years (was 14 years before 1st June 2004)
What is S34 of the L&T Act 1954
The rent the property might reasonably be expected to let in the open market by a willing lessor, disregarding
- Ts previous occupation
- Any goodwill
- Certain improvements (see below)
- Carried out by T during old tenancy
- Less than 21 years before the application for new tenancy was made
- License to sell intoxicating liquor