SOCW-400 info of Importance Flashcards

1
Q

What are four components of change?

A

1) Qualities of good helping relationships
2) Hope and the placebo effect
3) Positive expectations
4) Technical operations and principles of theory
Page 99 Saleebey

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2
Q

client system

A

includes those persons who are requesting change, sanction it, are expected to benefit from it, and contract to receive it
Page 18

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3
Q

applicants

A

Potential clients who request a change

Page 18

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4
Q

referrals

A

persons who do not seek services on their own, but do so at the behest of other professionals or family members
Page 18

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5
Q

niche

A

statuses or roles occupied by members of the community

Page 16

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6
Q

target system

A

the focus of change efforts

Page 18

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7
Q

action system

A

those formal and informal resources and persons that the social worker needs to cooperate with to accomplish a purpose
Page 19

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8
Q

agency system

A

special subset of an action system that includes the practitioners and formal service systems involved in work on the target problems
Page 19

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9
Q

What are the three phases of the helping process?

A

1) Exploration, engagement, assessment, and planning
2) Implementation and goal attainment
3) Termination
Page 37

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10
Q

Phase I of the helping process (Exploration) includes which five steps?

A

1) Exploring clients’ problems by eliciting comprehensive data about the person(s), the problem, and environmental factors, including forces influencing the referral for contact
2) Establishing rapport and enhancing motivation
3) Formulating a multidimensional assessment of the problem, identifying systems that play a significant role in the difficulties, and identifying relevant resources that can be tapped or must be developed
4) Mutually negotiating goals to be accomplished in remedying or alleviating problems and formulating a contract
5) Making referrals
Page 37

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11
Q

Exploring clients’ problems can begin by asking what questions?

A

1) Can you tell me what brings you in here today?
2) How can we help?
Page 37

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12
Q

Potential clients who are not applicants or genuinely self-referred frequently have misgivings about the process. What challenges do they present to the social worker?

A

1) Neutralizing negative feelings
2) Attempting to help potential clients understand problems identified by others and assessing the advantages and disadvantages of dealing with those concerns
3) Creating an incentive to work on acknowledged problems.
Page 38

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13
Q

self-efficacy

A

An expectation or belief that one can successfully accomplish tasks or perform behaviors associated with specified goals
page 42

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14
Q

The terminal phase of the helping process involves which three aspects?

A

1) Assessing when client goals have been satisfactorily attained
2) Helping the client develop strategies that maintain change and continue growth following the termination
3) Successfully terminating the helping relationship
Pages 44,45

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15
Q

Interviews vary according to

A

purpose, types of setting, client characteristics, and number of participants
Page 46

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16
Q

equifinality

A

The same outcome can be achieved with differing starting points
Page 20

17
Q

multifinality

A

The same starting point may result in differing outcomes

Page 20

18
Q

How does the International Federation of Social Workers define the purpose of social work?

A

Including the promotion of social change and the empowerment and liberation of people to enhance well-being
Page 5

19
Q

motivational congruence

A

the fit between client motivation and what the social worker attempts to provide
Page 49

20
Q

If social workers fail to deal with their clients’ negativism, they are likely to encounter the following persistent oppositional responses

A

resistance, opposition to change, and lack of motivation

Page 50

21
Q

furthering responses

A

encourages clients to continue verbalizing their concerns

Page 51

22
Q

paraphrasing

A

Provides feedback indicating that the social worker has grasped the content of the client’s message
Page 51

23
Q

Empathic responding

A

shows that the social worker is aware of the emotions that the client has experienced or is currently experiencing
Page 51