SOCW-400 info of Importance Flashcards
What are four components of change?
1) Qualities of good helping relationships
2) Hope and the placebo effect
3) Positive expectations
4) Technical operations and principles of theory
Page 99 Saleebey
client system
includes those persons who are requesting change, sanction it, are expected to benefit from it, and contract to receive it
Page 18
applicants
Potential clients who request a change
Page 18
referrals
persons who do not seek services on their own, but do so at the behest of other professionals or family members
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niche
statuses or roles occupied by members of the community
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target system
the focus of change efforts
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action system
those formal and informal resources and persons that the social worker needs to cooperate with to accomplish a purpose
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agency system
special subset of an action system that includes the practitioners and formal service systems involved in work on the target problems
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What are the three phases of the helping process?
1) Exploration, engagement, assessment, and planning
2) Implementation and goal attainment
3) Termination
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Phase I of the helping process (Exploration) includes which five steps?
1) Exploring clients’ problems by eliciting comprehensive data about the person(s), the problem, and environmental factors, including forces influencing the referral for contact
2) Establishing rapport and enhancing motivation
3) Formulating a multidimensional assessment of the problem, identifying systems that play a significant role in the difficulties, and identifying relevant resources that can be tapped or must be developed
4) Mutually negotiating goals to be accomplished in remedying or alleviating problems and formulating a contract
5) Making referrals
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Exploring clients’ problems can begin by asking what questions?
1) Can you tell me what brings you in here today?
2) How can we help?
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Potential clients who are not applicants or genuinely self-referred frequently have misgivings about the process. What challenges do they present to the social worker?
1) Neutralizing negative feelings
2) Attempting to help potential clients understand problems identified by others and assessing the advantages and disadvantages of dealing with those concerns
3) Creating an incentive to work on acknowledged problems.
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self-efficacy
An expectation or belief that one can successfully accomplish tasks or perform behaviors associated with specified goals
page 42
The terminal phase of the helping process involves which three aspects?
1) Assessing when client goals have been satisfactorily attained
2) Helping the client develop strategies that maintain change and continue growth following the termination
3) Successfully terminating the helping relationship
Pages 44,45
Interviews vary according to
purpose, types of setting, client characteristics, and number of participants
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equifinality
The same outcome can be achieved with differing starting points
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multifinality
The same starting point may result in differing outcomes
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How does the International Federation of Social Workers define the purpose of social work?
Including the promotion of social change and the empowerment and liberation of people to enhance well-being
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motivational congruence
the fit between client motivation and what the social worker attempts to provide
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If social workers fail to deal with their clients’ negativism, they are likely to encounter the following persistent oppositional responses
resistance, opposition to change, and lack of motivation
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furthering responses
encourages clients to continue verbalizing their concerns
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paraphrasing
Provides feedback indicating that the social worker has grasped the content of the client’s message
Page 51
Empathic responding
shows that the social worker is aware of the emotions that the client has experienced or is currently experiencing
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