social_media_in_business Flashcards

1
Q

Algorithm

A

A set of rules or calculations implemented by social media platforms to determine the order and visibility of content in a user’s feed.

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2
Q

Analytics

A

The collection and analysis of data from social media platforms to gain insights into user behavior and measure the effectiveness of marketing campaigns.

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3
Q

Brand Awareness

A

The level of recognition and familiarity that a brand has among its target audience, often measured through social media engagement and reach.

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4
Q

Chatbot

A

An AI-powered program that can simulate human conversation, often used by businesses to provide automated customer support on social media platforms.

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5
Q

Click-Through Rate (CTR)

A

A metric that measures the percentage of users who click on a specific link or advertisement, often used to evaluate the success of social media campaigns.

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6
Q

Content Calendar

A

A schedule that outlines the planned content to be shared on social media platforms, including dates, topics, and media types.

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7
Q

Conversion Rate

A

The percentage of social media users who complete a desired action, such as making a purchase or signing up for a newsletter, after interacting with a brand’s content.

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8
Q

Crowdsourcing

A

The practice of obtaining ideas, content, or services by soliciting contributions from a large group of people, often through social media platforms.

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9
Q

Engagement

A

The level of interaction and involvement that users have with a brand’s social media content, including likes, comments, shares, and clicks.

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10
Q

Hashtag

A

A word or phrase preceded by the “#” symbol, used to categorize and organize social media posts around specific topics or themes.

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11
Q

Influencer

A

An individual who has a significant following on social media and can influence the opinions and behaviors of their audience, often used in influencer marketing campaigns.

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12
Q

Key Performance Indicator (KPI)

A

A measurable value that indicates the success of a business’s social media efforts, such as the number of followers, engagement rate, or conversion rate.

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13
Q

Like

A

A social media feature that allows users to indicate their approval or appreciation for a post or comment.

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14
Q

Meme

A

An image, video, or piece of text that is humorous or relatable and spreads rapidly across social media platforms.

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15
Q

Microblogging

A

A form of blogging that involves posting short, frequent updates or thoughts on social media platforms, such as Twitter or Facebook.

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16
Q

Newsfeed

A

The constantly updating list of content, such as posts, images, and videos, that a user sees when they log into a social media platform.

17
Q

Organic Reach

A

The number of unique users who see a social media post without any paid promotion or advertising.

18
Q

Paid Advertising

A

Promoting a brand or content on social media platforms through paid methods, such as sponsored posts or display ads.

19
Q

Podcast

A

An audio or video program that can be downloaded or streamed online, often featuring discussions, interviews, or educational content.

20
Q

Reach

A

The total number of unique users who see a social media post or advertisement.

21
Q

Retargeting

A

A marketing technique that involves displaying targeted advertisements to users who have previously interacted with a brand or visited its website.

22
Q

Sentiment Analysis

A

The process of determining and categorizing the emotional tone of social media posts or comments about a brand or topic.

23
Q

SEO (Search Engine Optimization)

A

The practice of optimizing a website or social media profile to improve its visibility and ranking in search engine results.

24
Q

Share

A

A social media action that allows users to repost or forward content from one user’s profile to their own network.

25
Q

Social Listening

A

The process of monitoring and analyzing social media platforms for mentions, discussions, or trends related to a brand or industry.

26
Q

Social Media Influencing

A

The practice of using social media platforms to promote products, services, or causes and persuade or influence the opinions and behaviors of others.

27
Q

Social Proof

A

The psychological phenomenon where people assume the actions or choices of others are correct based on social media indicators, such as likes, shares, or positive comments.

28
Q

Tag

A

A social media feature that allows users to mention or identify other users or brands in their posts or comments.

29
Q

Trending

A

Referring to topics, hashtags, or content that is currently popular or widely discussed on social media platforms.

30
Q

User-Generated Content (UGC)

A

Content created and shared by social media users about a brand, often in the form of reviews, testimonials, or creative submissions.

31
Q

Viral

A

Describing content, such as a video, image, or post, that spreads rapidly and widely across social media platforms.

32
Q

Webinar

A

An online seminar or presentation that is conducted over the internet, often involving real-time interaction and Q&A sessions.