social_media_in_business Flashcards
Algorithm
A set of rules or calculations implemented by social media platforms to determine the order and visibility of content in a user’s feed.
Analytics
The collection and analysis of data from social media platforms to gain insights into user behavior and measure the effectiveness of marketing campaigns.
Brand Awareness
The level of recognition and familiarity that a brand has among its target audience, often measured through social media engagement and reach.
Chatbot
An AI-powered program that can simulate human conversation, often used by businesses to provide automated customer support on social media platforms.
Click-Through Rate (CTR)
A metric that measures the percentage of users who click on a specific link or advertisement, often used to evaluate the success of social media campaigns.
Content Calendar
A schedule that outlines the planned content to be shared on social media platforms, including dates, topics, and media types.
Conversion Rate
The percentage of social media users who complete a desired action, such as making a purchase or signing up for a newsletter, after interacting with a brand’s content.
Crowdsourcing
The practice of obtaining ideas, content, or services by soliciting contributions from a large group of people, often through social media platforms.
Engagement
The level of interaction and involvement that users have with a brand’s social media content, including likes, comments, shares, and clicks.
Hashtag
A word or phrase preceded by the “#” symbol, used to categorize and organize social media posts around specific topics or themes.
Influencer
An individual who has a significant following on social media and can influence the opinions and behaviors of their audience, often used in influencer marketing campaigns.
Key Performance Indicator (KPI)
A measurable value that indicates the success of a business’s social media efforts, such as the number of followers, engagement rate, or conversion rate.
Like
A social media feature that allows users to indicate their approval or appreciation for a post or comment.
Meme
An image, video, or piece of text that is humorous or relatable and spreads rapidly across social media platforms.
Microblogging
A form of blogging that involves posting short, frequent updates or thoughts on social media platforms, such as Twitter or Facebook.