social psychology : milgram Flashcards

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1
Q

milgrams study of destructive obedience : aim

A

To investigate the tendency for destructive obedience.

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2
Q

method.

A

40 male volunteers were told they were taking part in a learning experiment. They took the role of teacher, giving what they thought were painful shocks to a confederate whom they believed to be a fellow participant taking the role of learner.
Shocks increased by 15V for every wrong answer and went up to a maximum of 450V.

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3
Q

results

A

100% of participants gave at least 300V and 65% gave
the full 450V. Most participants displayed signs of stress while
giving the shocks.

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4
Q

Conclusion

A

People are surprisingly obedient to orders given by people in authority. However they become distressed when obeying orders to hurt another person.

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5
Q

context.

A

Most of the time we are told that obedience is a good thing. If your teacher tells
you to get your book out or to answer a question, you might not want to do it but
you probably accept that the most socially appropriate behaviour is to obey. You
probably also accept that your teacher has the right to give you an instruction
of this kind. But what if you were ordered to do something that caused harm or
distress to another person? This type of obedience, in which people obey orders
to cause harm, is called destructive obedience. Social psychologists such as
Stanley Milgram have been particularly interested in destructive obedience.
As the member of a European Jewish family that had left Europe for America,
Milgram was profoundly affected by the atrocities committed by Nazi Germany
against Jewish people and other minority groups. One of the key features of the
Nazi atrocities was the extent to which people displayed destructive obedience.
Many ordinary people obeyed destructive orders that led to the systematic
mass murder of minority groups, including Jews, Romanies, Communists, Trade
Unionists, and people with disabilities.
Early psychological research into the Holocaust focused on the idea that
something distinctive about German culture or personality led to the high levels
of conformity and obedience necessary for genocide to take place. This is
known as the dispositional hypothesis. While Milgram was interested in
this idea, he was also interested in the social processes that take place between
individuals and within groups. The idea that we can explain events such as the
Holocaust by reference to the social processes operating in the situation, rather
than the characteristics of the individuals involved, is called the situational hypothesis. In his early work Milgram worked with another famous social
psychologist, Solomon Asch. Together they studied people’s tendency to
conform to group pressure. Milgram went on to investigate the tendency to obey
destructive orders from individuals in positions of authority.

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6
Q

key words : dispositional
hypothesis and the situational hypothesis.

A

There is a tension in social psychology between explanations that focus on the individuals involved in a social situation and those that focus on the situation itself. These explanations are known respectively as the dispositional hypothesis and the situational hypothesis.

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7
Q

BEFORE THE MAIN PROCEDURE

A

Before carrying out the main study, Milgram told psychology students about his
procedure. This would involve ordering people to give electric shocks to a helpless
man (actually an actor) whom they believed to be a fellow participant. The electric
shocks would increase in intensity up to 450V. On average students estimated that
only 1.2% of participants would obey the orders and give all the shocks.

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8
Q

AIM

A

The aim of the study was to investigate how obedient people would be to orders
from a person in authority that would result in pain and harm to another person.
More specifically, the aim was to see how large an electric shock participants would
give to a helpless man when ordered to by a scientist in his own laboratory.

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9
Q

METHOD - design

A

Milgram himself described his original study as a laboratory experiment. Technically it might more accurately be called a pre-experiment, because it had only one condition. The results from this condition then served as a baseline for a number of variations in follow-up studies. The dependent variable (DV) was the obedience. Obedience was operationalised as the maximum voltage given in response to the orders.

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10
Q

METHOD - Participants

A

Forty men aged 20–50 were recruited by means of a newspaper advertisement.
The sample was therefore mostly a volunteer or self-selecting sample. They
were from a range of backgrounds and held a range of jobs: 37.5% were manual
labourers, 40% were white-collar workers, and 22.5% were professionals. All were
from the New Haven district of North America.

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11
Q

METHOD : Procedure

A

Participants were recruited by means of a newspaper advertisement. They were
promised $4.50 for their time, including 50 cents for travel It was made clear that
payment was for turning up to the study, and was not conditional on completing
the procedure. When each participant arrived at Yale University he was
introduced to a man he believed to be another participant. The two men were
then briefed on the supposed purpose of the experiment, which was described to
them as to investigate the effect of punishment on learning.
In fact the other man was working for Milgram. He was a 47-year-old Irish-
American accountant. He had been selected for the role because he was mild-
mannered and likeable. People who help with experiments in this way are known
as confederates or stooges.
The naïve participant and the confederate were told that one of them
would play the role of teacher and the other the learner. They drew slips of paper
from a hat to allocate the roles, but this was fiddled so that the naïve participant
was always the teacher and the confederate was always the learner. They were
then immediately taken to another room where the learner was strapped into a
chair and electrodes were attached to him. They were shown the electric shock
generator. This had a row of switches, each labelled with a voltage, rising in
15-volt intervals from 15V up to 450V. Participants were told that the shocks
could be extremely painful but not dangerous; they were each given a 45V
shock to demonstrate.
There was a wall between the teacher and learner, so that the teacher
could hear but not see the learner. The procedure was administered by an
experimenter, played by a 31-year-old male biology teacher. The participant
(in the role of teacher) read out word pairs to test the confederate (in the role of
learner). Each time the confederate-learner made a mistake, the experimenter
ordered the teacher-participant to give a shock. The shock got larger by 15V for
each mistake. The confederate-learner did not really receive shocks, but there
was no way for the teacher-participant to know this.
Up to 300V the confederate-learner did not signal any response to the
shocks. However, at 300V and 315V, he pounded on the wall. He was then
silent and did not respond to further questions. This suggested that he was
hurt, perhaps unconscious, or even dead. When participants turned to the
experimenter for guidance, they were told to treat no response as incorrect and
to continue to give the shocks. When they protested, they were given a series of
verbal prods to encourage them to continue.
Each participant was considered to have completed the procedure either
when they refused to give any more shocks, or when they reached the
maximum voltage on the shock machine. They were then interviewed and de-
hoaxed. During their interview they were asked to rate on a scale of 0–14 how
painful the last few shocks they gave were. They were told that the shocks were
not real, that the learner was unharmed, and that the real purpose of the study
was to investigate obedience.

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12
Q

RESULTS

A

Quantitative and qualitative data was gathered. The ‘headline figures’ were
quantitative, in the form of the average voltage that participants went up to,
and the number of participants giving each voltage. The average voltage given
by participants was 368V. 100% of participants gave 300V or more; 65% gave the
full 450V. Remember that psychology students had on average estimated that
only 1.2% of participants would do this! In their post-experiment interviews, their
average rating of how painful the shocks were was 13.42 out of a maximum of 14.
Qualitative data was gathered in the form of the comments and protests
participants made during the procedure, and in the form of observations of their
body language. Most participants showed signs of tension during the procedure.
Signs included groaning, sweating, biting lips, and stuttering. Fourteen giggled
nervously. One had such a severe seizure that the procedure was stopped. One
observer noted:
‘I observed a mature and initially poised business man enter the
laboratory smiling and confident. Within 20 minutes he was reduced
to a twitching, stuttering wreck, who was rapidly approaching the
point of nervous collapse.’ (p. 377)
Most participants protested against the procedure, although the verbal prods
were in most cases sufficient to get them to continue giving the shocks.

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13
Q

CONCLUSIONS

A

Milgram drew two main conclusions from this study:

1 People are much more obedient to destructive orders than we might expect,
and considerably more than psychology students suggested in their
estimates. In fact, the majority of people are quite willing to obey destructive
orders.

2 People find the experience of receiving and obeying destructive orders highly
stressful. They obey in spite of their emotional responses. The situation
triggers a conflict between two deeply ingrained tendencies: to obey those in
authority, and not to harm people.
Results supported the situational hypothesis rather than the dispositional
hypothesis.

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14
Q

CONCLUSION : Explaining the high levels of obedience

A

Milgram identified nine possible factors in the situation that might have
contributed to the high levels of obedience seen.
1 The study was carried out in a respectable environment of a top university.
2 The aim of the study appears to be a worthwhile one.
3 The learner appears to have volunteered and so has an obligation to the
experimenter.
4 The teacher too has volunteered and so has an obligation to the
experimenter.
5 Features of the design, for example payment, increase this sense of
obligation.
6 From the perspective of the teacher, he might equally well have been
unlucky enough to have been the learner and to have endured the shocks.
7 The rights of the participant to withdraw and the scientist to expect
compliance are not obvious.
8 The participants were assured that the shocks were not dangerous.
9 The learner has appeared to be comfortable with the procedure for the
first 300V.

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15
Q

CONCLUSION : Later variations on the procedure

A

What we have described here is Milgram’s first published study, but over the
following 10 years he refined his procedure. (This is why, if you watch footage
of the procedure, some details might differ from the original procedure in the
first published study.) As well as refining the basic condition, Milgram also
tested the effect of a number of variations. Results are shown in the form of the
percentage of participants who went to the maximum 450V in each condition.
In general, giving the participant greater distance from the learner, or less
personal responsibility for decision-making, increased obedience, while reducing
the apparent power of the experimenter, or making the situation appear less
respectable or scientific, reduced obedience.

These variations have been replicated many times by different researchers.
Luttke (2004) reviewed these studies and concluded that Milgram was right
about some but not all of his conclusions. In particular, the presence of
disobedient participants and the physical closeness of the learner reliably
reduces obedience. However, most studies have found that varying the location
of the study makes little difference to obedience.

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16
Q

EVALUATION : the research method

A

The study was a laboratory procedure. (It was called an
experiment by Milgram, although technically we should now
describe it as a pre-experiment.) Laboratory studies come
with a set of strengths and limitations. Because the procedure
takes place in a highly controlled environment it is possible
to eliminate many extraneous variables and be reasonably
confident that it is the independent variable we are interested
in that is affecting the dependent variable. Laboratory
procedures are straightforward to replicate, making them
reliable. The potential weaknesses with laboratory studies lie
in the realism of the environment and participants’ tasks. It is
hard to set up laboratory procedures in which people behave
as they would in real life.

17
Q

EVALUATION : Quantitative and qualitative data

A

A strength of Milgram’s study was the recording of both quantitative and qualitative data. It therefore has the strengths of both types of data (see p.282 for a discussion). In this case, having both types of data was important in drawing the correct conclusions. If we had only the figures for how many people went to what voltage we might conclude that people were
uncaring and did not mind harming someone. However, when we add the qualitative data it becomes clear that, although people were highly obedient, they also found the experience highly stressful.

18
Q

EVALUATION : Ethical considerations

A

By modern standards, Milgram’s procedure raises a number of ethical issues. First, he caused participants considerable distress, if only for a few minutes. He might even have put their health at risk – remember that one participant suffered such a severe seizure that the procedure had to be stopped. He did not obtain informed consent because participants agreed to take part in a learning experiment not a study of obedience. His payment of participants might also have compromised
informed consent because they might have felt obliged to continue once they saw what the procedure involved. Participants were deceived about several things: the purpose
of the study, the nature of the confederate, the reality of the ‘shocks’, and the apparent suffering of the learner. Perhaps
most seriously, participants were effectively denied their right to withdraw by the use of the verbal prods. Although they
could have withdrawn, they didn’t feel that they could. Only 35% withdrew from giving all the shocks. At the time of the study Milgram was in the process of
applying for membership of the American Psychological Association. His application was suspended while he was investigated over these ethical issues, but he was able to justify his procedure and was found to have acted properly. The following arguments went in his favour:

*Although participants were deceived this is sometimes
allowed within ethical codes provided it is essential for
design, and provided participants are fully debriefed at
the earliest opportunity. Milgram provided a thorough
de-hoax and debrief, and participants generally left the
study happy.
*Although participants were distressed for a short time,
the vast majority said that they were glad they had taken
part and that they had learned something useful.
* Most importantly, the study was an important one,
especially given the historical period and the importance
of gaining a better understanding of the Holocaust. It
is not considered ethically acceptable to replicate the
Milgram procedure now.

19
Q

EVALUATION : Validity

A

We have said that a potential weakness in laboratory studies is their realism. There are two aspects to this realism: the
environment and the task. Milgram’s procedure took place in an artificial environment that was rather different to those in which most atrocities take place. On the surface, the task facing Milgram’s participants is also artificial – we don’t find
ourselves operating electric-shock machines very often in real life. Therefore, it can be argued that Milgram’s study is low in
ecological validity. However, Milgram was clever in selecting both an environment and a task that represent quite well some
of the features of the situation in which atrocities take place

*The situation was respectable and the experimenter was in a position of legitimate authority in that environment. People tend to obey orders to participate in atrocities only when those giving the orders have real status and authority. The experimenter wore the lab coat – the uniform of the scientist – in the same way as military leaders wear uniforms as a visible mark of their authority.
*Participants were told that the experiment was for the advancement of science – a noble aim. When leaders are ordering people to commit atrocities they generally claim that they are for the good of the country or the community. So participants were influenced in the same way as are those who commit atrocities.
*The electric shocks increased in small increments of 15V. In this way, each decision to obey was only a slight
move from the one before. This is similar to the ‘slippery slope’ people find themselves on when receiving orders to act aggressively to their victims in real-life atrocities.
For example, people might receive orders at first just to transport victims, then to mistreat them at their new location, then finally to kill them.

20
Q

EVALUATION : Reliability

A

Remember that reliability means consistency. A procedure is reliable if we can precisely replicate it, and when we consistently get the same results when we do replicate it. We have said that laboratory experiments are generally easy to replicate, and Milgram’s procedure has been replicated many times. Although there is debate over the reliability of some of
his variations, the results of the basic procedure have proved to be very consistent. Thus we can say that Milgram’s procedure has good reliability.

21
Q

EVALUATION : Sampling bias

A

The sample was made up of 40 men from the same region in the USA. This is a fairly average sample for a laboratory study,
neither particularly a strength nor a weakness. The fact that the sample was all male and all came from the same area
makes it tricky to generalise from the results of the original study to the whole population. Remember, however, that
the intention was always to replicate the study in different populations, so this is not a serious weakness. The volunteer/snowball sampling method is a more serious problem. Self-selection and snowballing are the most unrepresentative of all the sampling methods. Most people do
not volunteer for anything so, by definition, volunteers are not typical people! Allowing snowballing compounds this problem
because participants tend to invite other people who are like themselves to take part.

22
Q

EVALUATION : Practical applications

A

This is an important strength of Milgram’s research. Understanding the circumstances in which people will obey destructive orders has proved useful in understanding
atrocities, even allowing the International Criminal Court in some cases to predict atrocities before they take place
(Alexander, 2009). Understanding obedience has also had
some more surprising benefits. Influenced by Milgram’s research, Tarnow (2000) analysed records of 37 plane crashes,
and suggested that in 25% of cases the crash was a direct result of the pilot’s obeying orders from the ground. These
results have clear implications for accident prevention.