Social Influence Flashcards

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1
Q

Define conformity

A

A change in a persons behaviour or opinion as a result of real or imagined pressure from a person or group of people

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2
Q

Types of conformity (3)

A

Internalisation
Identification
Compliance

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3
Q

Define compliance

A

Going along with others in public but privately not changing your personal opinion. Compliance is a superficial change, this means that this behaviour/opinion stops when the group aren’t present.

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4
Q

Define identification

A

We conform to the opinions/behaviours of a group because there’s something about the group that we value. We identify with the group so we want to be a part of it. Publicly change our opinions to achieve this even when the group isn’t there but we don’t privately agree

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5
Q

Define internalisation

A

Occurs when people genuinely accept group norms. This result in private as well as public change of opinions/behaviours. Change of opinions persists even in the absence of the group

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6
Q

Explanations of conformity (2)

A

Informational social influence
Normative social influence

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7
Q

Define ISI

A

You follow the group because you want to be right. It’s a cognitive process (you think it through), most common in new situations

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8
Q

Define NSI

A

About whats normal or typical of a group. We want to gain social approval from a group (it’s an emotional process). Most likely to occur where there are strangers so you may feel concerned about rejection

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9
Q

Evaluation-Research support for ISI

A

Lucas et al (2006) asked students to give answers to mathematical problems that were easy or more difficult. There was greater conformity to incorrect answers when they were difficult rather than when they were easier ones. This was most true for students who rated them mathematical ability as poor.
This shows that people conform in situations where they feel they don’t know the answer, this is a strength as it’s an example of the outcomes predicted by ISI explanations. We look to other people and assume they know better than us and must be right.

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10
Q

Evaluation- Individual differences in NSI

A

Some research shows NSI doesn’t affect everyone’s behaviour in the same way e.g. people who are less concerned with being liked are less affected by NSI than those that care more about being liked (affiliatiors). McGhee and Teevan (1967) found that students high in need of affiliation were more likely to conform.
This shows that the desire to be liked underlies conformity for some people more than others and therefore there’s individual differences in the way that people conform.

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11
Q

Evaluation- ISI&NSI work together

A

(Deutch and Gerard’s 2-process approach: behaviour is either NSI or ISI) but often, both processes are involved e.g conformity is reduced when there’s one other dissenting participant in the asch experiment. This dissenter may reduce power of NSI as they provide social support, or reduce power of ISI as there’s an alternative source of information.
It shows that it’s not always possible to be sure whether NSI or ISI is at work (usually the case in lab studies) which casts doubt over the view of ISI and NSI as a 2-process operation independently in conforming behaviour.

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12
Q

Individual differences in ISI

A

Asch (1955) found that students were less conformist (28%) than other participants (37%). Perrin and Spencer (1980) conducted a study involving science and engineering students and found very little conformity. Individual differences are a limitation because the findings can’t be generalised to everyone.

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13
Q

Research support for NSI

A

Asch (1951) found that many of his participants went along with the clearly wrong answer just because other people did. When asked they said they felt self-conscious giving the correct answer and they were afraid of disapproval. When asch repeated the study but asked participants to write down their answers instead, conformity rates fell to 12.5%.
This shows a clear link between conforming and the need for social approval

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14
Q

What is the Aim of Asch’s study

A

Asch (1951) conducted an experiment to investigate the extent to which social pressure from a majority group could affect a person to conform.

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15
Q

What is the procedure of Asch’s study

A

-Asch used a lab experiment to study conformity
-50 male students from Swarthmore college in USA participated in a vision test
-Using a line judgement task, Asch put each participant in a room with 7 confederates
-Confederates agreed in advance upon responses, participant was led to believe that the other 7 participants were also real participants like themselves
-Each person had to say out loud which option was most like the target line (obvious answer)
-participant always gave their answer last
-18 trials in total, confederates gave the wrong answer for 12/18 (critical trials)
-control condition only had real participant (baseline first comparison)

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16
Q

What were the results of Asch’s study

A

-32% conformed with clearly incorrect answer on majority critical trials
-over the 12 critical trials, 75% conformed at least once, 25% didn’t conform
-in control group, less than 1% gave the incorrect answer

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17
Q

What was the conclusion of Asch’s study

A

When interviewed, most participants said they didn’t really believe their conforming answers but had gone along with the group for fear of being ridiculed or thought ‘peculiar’. A few said they really did believe the groups answers were correct

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18
Q

What were the 3 variations of Asch’s study

A

Task difficulty
Group size
Unanimity

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19
Q

Explain the task difficulty variation of Asch’s study (state effect on conformity and why)

A

The task was made more difficult by using lines that were much closer in length to each other and the comparison line.
This increased conformity due to ISI as the lines are harder to tell apart causing participants to doubt their own answers

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20
Q

Explain the group size variation of Asch’s study (state effect on conformity and why)

A

The size of the majority was increased (up to 16 confederates against 1 participant).
This increases conformity but different group sizes only have an impact up to a certain point

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21
Q

Explain the unanimity variation of Asch’s study (state effect on conformity and why)

A

The presence of another non-conforming person
This decreases conformity to 25% because if the whole group are unanimous then conformity would increase but the presence of a dissenter will increase the participants confidence in their answer

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22
Q

Asch evaluation- biased sample

A

Asch’s study used only males from a university population meaning they came from a better socio economic background as they’re all educated
This is a problem because it means the study can’t be generalised to females or others of very different ages. The study is representative of an individualistic culture so can’t be generalised to other countries.

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23
Q

Asch evaluation- artificial task

A

Line judgements were used
This is a problem because the study lacks ecological validity as the line judgements can’t be applied to real life situations and therefore the findings aren’t necessarily representative of conformity in different everyday situations meaning they’re not accurate

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24
Q

Asch evaluation- Study lacks temporarily validity

A

The study was conducted in the 1950s just after WW2, after this period, people had more national pride and therefore higher levels of conformity
This is a problem because the findings can’t be applied to modern day situations due to social and cultural changes in society since the 1950s meaning the findings aren’t accurate for todays society

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25
Q

Asch evaluation- alternative research fails to support the findings

A

Perrin and Spencer use science and engineering students instead and found lower conformity levels
This is a problem because it shows that the findings of Asch’s study can’t be generalised to different groups of people, there’s an issue with consistency of the results from the same experiment.

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26
Q

Asch evaluation- ethical issues

A

Participants were led to believe that the other 7 confederates were also real participants like themselves
This is a problem because the participants were deceived and couldn’t give informed consent as they didn’t know the aims of the study. Also, participants might have felt embarrassed as they couldn’t understand why their answer was wrong, this is a form of psychological harm.

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27
Q

What is the aim of Zimbardo’s study

A

To investigate how readily people would conform to new social roles by observing how quickly people would adopt the roles of guard or prisoner in a role-playing exercise that stimulated prison life

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28
Q

What is the procedure of Zimbardo’s study

A

Well adjusted healthy male volunteers paid $15 a day to take part in a 2-week stimulation study of prison life
Volunteers were given psychometric tests to establish their adjustment
They were randomly allocated to the roles of guards/prisoners
Local police helped by ‘arresting’ 9 prisoners at their homes without warning. They were taken, blindfolded, to the prison, stripped and sprayed with disinfectant, given smocks to wear and their prison number to memorise. From then on they were referred to by number only
There were 3 guards who wore khaki uniforms, dark glasses and carried wooden batons
No physical aggression was permitted

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29
Q

What are the findings of Zimbardo’s study

A

The guards harassed the prisoners and conformed to their perceived roles with such zeal that the study had to be discontinued after 6 days
Prisoners rebelled against the guards after 2 days, guards quelled the rebellion using fire extinguishers
Some prisoners became depressed and anxious, one prisoner had to be released after only 1 day and 2 more had to be released on the 4th day

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30
Q

Conclusion of Zimbardo’s study

A

The ‘prison environment’ was important in creating the guards’ brutal behaviour (none had shown sadistic tendencies before the study)
People will readily conform to the social roles they are expected to play, especially if the roles are strongly stereotyped
The roles people play shape their attitudes and behaviours. If It took only 6 days to alter behaviour of participants in study, then the roles we play IRL will have even more far reaching effects

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31
Q

Zimbardo evaluation- lab study +

A

No extraneous variables and very controlled environment so we can be certain that any effect on the DV is due to manipulating the IV
results are more reliable
Standardised procedure, easy to replicate and similar results will be produced

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32
Q

Zimbardo evaluation- participants were randomly assigned +

A

Reduces bias
Takes away demand characteristics of participants
Increases internal validity (individual differences are reduced)

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33
Q

Zimbardo evaluation- Banuazizi and Mohavedi (1975) argued participants were playing acting and not actually conforming to social roles

A

These performances were based on stereotypes of how they thought they were supposed to behave
This is a problem as it means they weren’t actually testing the aims of the study and rather people’s knowledge of the social roles they were conforming to which decreases the validity of the study
However, Zimbardo argues that the study was very true to life and prisoners even spoke just about the prison

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34
Q

Zimbardo evaluation- Fromm (1973) accused Zimbardo of exaggerating the power of the situation to influence behaviour

A

Fromm focused on more dispositional personality factors and only 1/3 of the guards were brutal so Zimbardo may have overstated his conclusion that everyone conformed to their roles
Zimbardo is studying situational conformity and is completely ignoring dispositional conformity so his findings aren’t representative of conformity as a whole

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35
Q

Zimbardo evaluation- Reicher and Haslam (2006) replicated the study and had very different findings to Zimbardo

A

Prisoners eventually took control, they used social identity theory (when you go into a social setting you adopt a similar social identity), to explain this and said that guards failed to develope a shared social identity as a cohesive group but the prisoners did so they had more control
This questions the consistency of Zimbardo’s findings

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36
Q

Definition of obedience

A

A form of social influence in which an individual follows a direct order. The person issuing the order is usually a figure of authority who has the power to punish when obedient behaviour isn’t forthcoming

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37
Q

Aim of Milgrams study

A

To see how much an average person would follow orders, in a life or death situation, given by an authority figure

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38
Q

What is the procedure of Milgrams study

A

Volunteers were recruited for a lab experiment, 40 males aged 20-50 whose jobs ranged from unskilled to professional from the New Haven area. They were paid $4.50 for turning up
At beginning they were introduced to another participant who was a confederate
They drew straws to determine their roles (fixed so confederate was always the learner)
Experimenter dressed in grey lab coat
2 rooms in Yale interaction laboratory, one for learner the other for teacher&experimenter
Learner learns word pairs and is tested by teacher, teacher is told to administer an electric shock every time the learner makes a mistake, increasing the lvl of shock each time (15-450V)
When teacher refused to administer shock, experimenter was to give a series of prods to ensure they continued

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39
Q

What were the 4 prods given in Milgrams study

A
  1. Please continue
  2. The experiment requires you to continue
  3. It is absolutely essential that you continue
  4. You have no other choice but to continue
40
Q

What were the findings of Milgrams study

A

No participants stopped before 300V
12.5% stopped at 300V (5 participants)
65% continued all the way to 450V
Participants showed extreme tension where many sweated, trembled and stuttered

41
Q

What was the conclusion of Milgrams study

A

People will obey a perceived figure of authority. This is true for the majority of people

42
Q

Milgram evaluation- low internal validity

A

Orne and Holland (1968) said participants didn’t really believe in the set up and guessed they weren’t really electric shocks (demand characteristics)
Gina Perry (2013) confirms this as she reported that many participants had doubts
However, Sheridan and King (1972) supported Milgram and conducted the experiment using a puppy where 54% of men and 100% of women went the full way, showing both genders obey

43
Q

Milgram evaluation- good external validity

A

Milgram argued the lab environment accurately affected wider authority relationships in real life between experimenter and teacher
Hofling (1966) (real life situation, field experiment) studied nurses on a hospital ward and found very high levels of obedience to unjustified demands made by doctors over the phone (21/22 nurses administered the medicine to the patient)
So the findings of Milgram can be generalised to other situations

44
Q

Milgram evaluation- supporting replication

A

‘Game of death’ doccumentary, reality TV in France 2010 includes a replication of Milgrams study as participants were ordered to give electric shocks, by the presenter inform of an audience, which they thought were real.
80% of them gave the maximum of 460V to an unconscious man
This supports Milgrams study

45
Q

Milgram evaluation- ethical issues

A

Baumrind (1964) said Milgram was deceitful as he led participants to believe the roles of ‘teacher’ and ‘learner’ were random when in fact they weren’t
Participants were also told ‘you have no other choice but to continue’ which removes their right to withdraw
Participants weren’t made aware of the aims so couldn’t give informed consent before experiment
There was no protection from psychological harm that many participants experienced due to the levels of anxiety and stressful conditions

46
Q

Milgram evaluation- Social identity theory

A

Theory states that obedience lies in group identification (in Milgrams experiment, the participants identified with the experimenter and the science behind the study)
Obedience fell when the participants began to identify more with the victim/another group
Haslam and Reicher (2012) found that participants behaved differently when 1/4 probes was used (4th probe demands obedience)

47
Q

What are the 3 explanations for obedience

A

Dispositional explanations (personality)
Situational explanations (situation)
Social-psychological explanations

48
Q

What were Milgrams 3 situational variables

A

Proximity
Location
Uniform

49
Q

Explain Milgrams situational variable for proximity

A

Originally, teachers and learner were in adjoining rooms so teacher could hear learner scream but couldn’t hear him
In proximity variation, they were in the same room
Obedience rate dropped from 65% to 40%
Teacher has to force learners hand onto shock and obedience fell to 30%
In remote instruction variation, experimenter gave orders over the phone and obedience fell to 20.5%, participants often pretended to give shocks

50
Q

Explain Milgrams situational variable for location

A

Milgram conducted the study in a run down building rather than a nice university (which gave the experiment more legitimacy and authority)
Experimenter has less authority in this location as they were perceived as less legitimate
Obedience fell from 65% to 47.5%

51
Q

Explain Milgrams situational variable for uniform

A

This was a standardised procedure
Originally experimenter wore a lab coat as a sign of authority, therefore entitled to obedience
In this variation, experimenter was called away for a phone call and the role of the experimenter was taken over by an ‘ordinary member of the public’ in everyday clothes
Obedience dropped to 20%

52
Q

Milgram situational variable (uniform) evaluation- research support

A

Bickman (1974) supports findings
3 confederates dressed in; jacket&tie, milkman’s outfit and a security guards uniform
Confederates asked passers-by’s to pick up litter or ask for a coin for the parking meter
People were 2x as likely to obey the person dress as a security guard than dressed in a jacket&tie
This shows that uniform conveys the authority

53
Q

Deifine socio psychological

A

The effect of our social and environmental context on our psyche e.g the effects of another on our capacity to obey

54
Q

Explain agentic state

A

People believe they’re acting for someone else and so aren’t responsible (agent for someone)
An agent also experiences high anxiety/ moral strain when they realise that what they’re doing is wrong but they feel powerless

55
Q

Explain autonomous state and agentic shift

A

The autonomous state is the opposit of agentic, it’s being independent/ free
The shift from autonomy to agency is called the agentic shift- this occurs when someone perceives someone else to be in authority

56
Q

What are binding factors

A

Aspects of the situation that allow the individual to ignore the reality, placing blame

57
Q

Explain legitimacy of authority

A

Society is hierarchical
We accept authority figures and obey them (we learn this from childhood)
Grated power
Hand over control to them
Destructive authority- when authority becomes destructive, there can be problems e.g Hitler is an example of destructive authority

58
Q

Social psychological factors evaluation- supporting evidence for this explanation

A

Blass and Schmitt 2001
They showed a film to students and asked them to identify who they felt was responsible for the harm of the learner and the students blamed the experimenter
This is a strength as it shows that the responsibility of the actions shouldn’t be felt by the participant (agent). This is because the students understand that the participant felt powerless in the situation and so despite experiencing moral strain, still obeyed orders

59
Q

Social psychological factors evaluation- disputing research (doesn’t explain many research findings)

A

Hofling et al: agentic state says that as the nurses handed over responsibility to the doctor, they should’ve shown levels of anxiety similar to Milgrams participants as they understood their role in a destructive process, but this was not the case
This shows that the agentic state theory doesn’t account for people who don’t experience moral strain

60
Q

Social psychological factors evaluation- cultural differences

A

Kilham and Mann (1974) and Mantell (1971) did Milgrams study in Australia and found that only 16% went all the way up the voltage scale, Mantell found in Germany, 85% went all the way up
This shows that legitimacy of authority is classed differently in different cultures

61
Q

Define dispositional

A

Any explanation of behaviour that hilights the importance of the individuals personality

62
Q

Define authoritarian personality

A

A type of personality that Adorno argued was especially susceptible to obeying people in authority, such individuals are also thought to be submissive to those of higher status and dismissive of inferiors

63
Q

What is the aim of Adornos study

A

He wanted to understand the anti-semitism of the Holocaust

64
Q

What is the procedure of Adornos study

A

2000 middle class white Americans
Looked at their unconscious attitudes towards other racial groups
Investigated this by using the F-scale (Fascism scale) which is still used to measure authoritarian personality

65
Q

What are the findings of Adornos study (4)

A
  • people with authoritarian leanings identified with ‘strong’ people and were contemptuous of the ‘weak’
  • they were conscious of their own and others’ status
  • they show high respect for those in high authority
  • Authoritarian people also has a cognitive style where there was no ‘fuzziness’ between categories of people and had fixed stereotypes about other groups
66
Q

What are authoritarian personality traits

A
  • Hate uncertainty (prefer cognitive closure)
  • Prejudiced and callous towards others
  • Strict and disciplined
  • Loyal
  • Black and white thinking
  • Rigid ideological outlook
67
Q

Where does an authoritarian personality come from

A
  • Formed during childhood as a result of harsh parenting
  • Parents will only love children if they behave (conditional love parenting style)
  • Can create resentment, hostility and fear
  • Psychodynamic: displace fear and hatred to other inferior people as can’t tell parents they hate being treated like so
68
Q

Adorno evaluation- research support for authoritarian personality

A
  • Milgram and Elms (1966) conducted post-experimental interviews with participants who were fully obedient in Milgrams original study to see if there was a link between high levels of obedience and an authoritarian personality (obedient participants scored higher on the F-scale)
  • However this only shows a correlation between 2 variables meaning we’re uncertain as to whether authoritarian personalities cause obedience or vice versa. This means that the dispositional explanation for obedience is incomplete, or it doesn’t have enough credible scientific data for a causal link
69
Q

Adorno evaluation- limited explanation and other explanations may be more appropriate

A

-E.g proximity to authority figure may be a better explanation for obedience, as seen in Milgrams study, when the authority figure wasn’t in the room with the ppt, obedience levels decreased. Also, when given an order by someone in everyday clothes, obedience also decreased
- This shows that the dispositional explanation can’t account for all possible reasons as to why someone would obey, and perhaps an explanation including both dispositional and situational would be more appropriate in explaining obedience

70
Q

Adorno evaluation- political bias due to uneven representation of all politics

A
  • Christie and Jahoda (1954) argue that left-wing authoritarianism e.g Russian Bolshevism or Chinese Maoism is extremely similar to right-wing authoritarianism. Both ideologies are on extreme ends of the political spectrum and emphasises the importance of complete obedience to legitimate political authority
  • This is a limitation of Adorno’s theory as he doesn’t account for extreme leftism in the F-scale and therefore may be mistaking left-wing extremism (communism) as fascism, which is negatively biased towards those who score highly on the F-scale. The issues with this scale therefore question the internal validity of the actual scale in determining authoritarian personality
71
Q

Define resisting social influence

A

To not conform/ obey someone else/ a group of people

72
Q

What are the 2 explanations for resisting social influence

A
  • Social support (obedience and conformity)
  • Locus of control (internal and external)
73
Q

Explain social support in terms of conformity and obedience using examples

A
  • Social support can reduce conformity (if others aren’t conforming, we’re less likely to as well) e.g. Asch found that if the non-confirming participant starts to conform again then so will the participant
  • It can also help people resist obedience (pressure to obey reduced if another disobeys too) e.g obedience dropped in Milgrams experiment from 65-10% when there was a disobedient confederate joining the participant
74
Q

What is an internal and external locus of control (Rotter 1966)

A
  • Internal: they believe their in control of their own lives e.g if you don’t do well it’s because you didn’t work hard enough
  • External: they believe others are in control of either lives, e.g if they don’t do well it’s because they had a bad teacher
75
Q

Characteristics of people with an internal locus of control

A
  • More likely to resist obedience and conformity
  • Take personal responsibility for their actions (more-likely to base their decisions on their own beliefs and resist pressures from others)
  • Usually self confident, more achievement orientated and more intelligent
76
Q

Resisting social influence evaluation- supporting research to conformity

A
  • Allen and Levine 1971 found conformity decreased when there was one dissenting participant in Asch-style replication, especially if dissenter wore thick glasses and said they had difficulty with their vision
  • Shows that explanation for social support has validated evidence, when we’re backed up by a fellow dissenter, we don’t feel the need to conform. This is a strength as it could be used to explain real-world resistance to conformity e.g (example of conformity)
77
Q

Resisting social influence evaluation- supporting research for resistance to obedience

A
  • Gamson et al (1982)- participants asked to produce evidence to help an oil company produce a smear campaign, researchers found higher lvls of resistance compared to Milgrams study possibly due to participants being in groups to discuss (29/33 groups disobeyed)
  • research provides more realistic views on resisting social pressures. Therefore, the idea that social support explains resistance to obedience is reliable due to consistent results from the study (29/33)
78
Q

Resisting social influence evaluation- research support for locus of control

A
  • Holland 1967 found 37%internals refused to obey maximum shock lvl in a Milgram-type study, compared to 23% externals, showing a link between LOC and resistance to obedience
  • This shows, depending on your disposition, you’re more/less likely to obey. Feeling personally responsible for consequences (internal), whereas externals don’t place responsibility on higher authority so don’t suffer consequences, meaning LOC can explain resistance to social influence.
79
Q

Resistance to social influence evaluation- contradictory evidence for LOC

A
  • Twenge 2004 found that over time (40 yrs), Americans have become more resistant to obedience but have also become more external in their LOC
  • can be seen in prevalence of horoscope and star sign use to explain behaviour of individuals in a younger generation whilst also being resistant to obedience. This goes against the LOC explanation and questions it’s temporal validity
80
Q

Define minority influence

A

Refers to situations where one person or a small group influences the beliefs and behaviours of other people (minority is likely to lead to internalisation)

81
Q

Examples of minority influence (3)

A
  • suffragettes
  • civil rights movement
  • waves of feminism
82
Q

Moscovici et al 1969- Aim

A

To see whether a consistent minority of participants could influence a majority to give an incorrect answer in a colour perception test

83
Q

Moscovici et al 1969- procedure

A
  • 32 groups of 6 women (2 from each group were confederates)
  • Group was shown 36 blue coloured slides, which all varied slightly in their intensity
  • Participants were asked to verbally describe the colour of each slide, with the confederates answering first
  • Confederates consistently said the slides were green
84
Q

Moscovici et al 1969- Findings

A
  • Participants agreed with the minority that the slides were green 8% of the time
  • 32% conformed to the minority at least once
  • However, when confederates answered inconsistently, conformity fell to 1.25%
85
Q

Moscovici et al 1969- Conclusion

A

Minority influence can make the majority conform, however, consistency is very important

86
Q

Factors affecting minority influence (5)

A
  • Size of minority
  • Confidence in beliefs
  • Sharing common ground with majority
  • Acting from principal
  • sacrifice
87
Q

How does the size of the minority affect minority influence

A

As the size of the minority increases, so does their influence

88
Q

How does confidence in beliefs affect minority influence

A

Minorities who show belief in their point of view have a greater influence

89
Q

How does sharing common ground with the majority affect minority influence

A

The more common ground a minority has with a majority, the greater their influence; this could be because the majority will find it easier to relate to the minorities point of view

90
Q

How does acting from principal affect minority influence

A

If a minority is seen to be acting from morals and principals, their influence increases. This could be because it seems more justified and morally correct if they have sound beliefs

91
Q

How does sacrifice affect minority influence

A

A minority has a greater influence if they are seen to make personal sacrifices. This could be because it persuades others that the minority POV must be correct if they’re willing to go to such extreme lengths to show it

92
Q

Processes in minority influence (3)

A
  • Consistency
  • Commitment
  • Flexibility
93
Q

What are the 2 types of consistency

A

Consistency in the minority view increases the interest from others
-Synchronic consistency: minority all saying the same thing (e.g. suffragette movement)
-Dichronic consistency: Been saying the same thing for some time

94
Q

What is the augmentation principal- commitment

A
  • Minorities can be extreme
  • There must be some risk to the minority as this demonstrates commitment to the cause
  • Majority then pay more attention
  • This is called the augmentation principal e.g just stop oil movement
95
Q

How does flexibility affect minority influence

A
  • Nemeth (1986) said consistency can be negatively perceived as this can be seen as dogmatic and unbending
  • This can be off-putting
  • Minority need to be prepared to adapt their view and accept reasonable and valid counter arguments