Social Influence Flashcards

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1
Q

What is meant by conformity?

A

a change in an individuals behaviour or opinions following real or imagined pressure from another person or group of people

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2
Q

what is compliance?

A

superficial type of conformity as it is when we simply go along with others in public but not in private so behaviour and opinions don’t change at all. As soon as group pressure stops, that particular behaviour will also stop and only persists when being watched

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3
Q

What is internalisation?

A

when someone genuinely accepts the norms of the group and deep type of conformity and changes their behaviour publicly and privately so attitudes are internalised so change is likely to be permanent even when group members are not around

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4
Q

what is identification?

A

moderate type of conformity as you want to identify with the group so may conform publicly all the time but privately our behaviour and opinions have not changed

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5
Q

What is informational social influence and why is it an explanation for conformity?

A

Deutsch and Gerard 1955 - ISI is when e believe others in the group are right and we also want to be right which leads to internalisation. ISI is a cognitive process as its to do with what you think and is most likely to happen in ambiguous or crisis situations

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6
Q

What is normative social influence?

A

NSI is about norms for a social group in which we conform for approval and to fit in and gain social approval rather than be rejected so NSI is an emotional rather than cognitive process and leads to a temporary change in behaviour(compliance). Likely to occur in situations with strangers or friends and stressful situations where people have a greater need for social support.

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7
Q

What is a strength for NSI?

A

P- There is research support and evidence for NSI as an explanation of conformity.
E- eg when Asch 1951 interviewed his participants some said they conformed because they felt self conscious giving the correct answer and they were afraid of disapproval. When participants wrote their answers down, conformity fell to 12.5% as giving answers privately meant no normative group pressure.
L- This shows that at least some conformity is due to a desire not to be rejected by the group for disagreeing with them.

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8
Q

What is a strength for ISI?

A

P- There is research evidence to support ISI from the study by Todd Lucas (2006).

E- He found that participants conformed more often to incorrect answers they were given when the maths problems were difficult because when the problems were easy to the participants ‘knew their own minds’ but when the problems were hard the situation became ambiguous and participants didn’t want to be wrong so relied on answers they were given.

L- This shows that ISI is a valid explanation of conformity as results are what ISI would predict.

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9
Q

What is a counterpoint to the strength of ISI?

A

P- It’s often unclear when it is NSI or ISI at work in research studies or in real life.

E- Asch 1955 found that conformity is reduced when their is one dissenting participant as the dissenter may reduce the power of NSI because they provide social support or they may reduce the power of ISI because they provide an alternative source of social information and both interpretations are possible.

L- Therefore it is hard to separate ISI and NSI and both processes probably operate together in most real world conformity situations.

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10
Q

What is a limitation of NSI?

A

P- NSI does not predict conformity in every case.

E- Some people are greatly concerned with being liked by others and these are called nAffiliators and have a strong need for affiliation(they want to relate to others). Paul mcghee and Richard Teevan 1967 found that students who were nAffilators were more likely to conform.

L- This shows that NSI underlies conformity for some people more than it does for others and there are individual differences in conformity that cannot be fully explained by one general theory of situational pressures.

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11
Q

What was the procedure for Asch’s conformity research?

A
  • 123 american men were tested, each one in a group with other participants and one person being the subject.
  • Each one saw 2 large white cards on each trial and the line x on the left hand was the standard and there were 3 comparison lines with an obvious answer.

-The participants had to say which was the same length as the standard line but confederates were told to say wrong answer.

  • Tested in groups of 6-8 always genuine participant was seated either last or second to last and didn’t know other participants were confederates.
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12
Q

What did Asch find in his conformity research?

A

On average , genuine participants agreed with confederates incorrect answer 36.8% (1/3 of the time) but 25% of participants never gave a wrong answer.
When asked why they conformed they said to avoid rejection.

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13
Q

What were the variations of Asch’s conformity research?

A

Group size :
- tests with 1-15 confederates
- with 3 confederates conformity rose to 31.8% , anymore after 3 had little effect
- clear curvilinear relationship was found

Unanimity:
- introduced a confederate who disagreed with others ( dissenter)
- conformity dropped 25% as more independence
- social support reduces influence of other fake participants

Task difficulty:
- made the line judging task more difficult and conformity rose as doubt rises and ISI took over and assumed others were right as didn’t trust their own judgement

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14
Q

What was a limitation of Asch’s research?

A

P- One limitation of Asch’s research was that the task and situation were artificial.

E- Participants knew they were in a research study and may simply have gone along with what was expected / responded to demand characteristics. The task of identifying lines was trivial and therefore there was no reason not to conform. Also according to Susan Fiske Asch’s groups were not very ‘groupy’ ie they didn’t really resemble groups that we experience in everyday life.

L- This means the findings don’t generalise to real world situations especially those where the consequences of conformity might be important.

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15
Q

What is another limitation of Asch’s research?

A

P- Asch’s participants were american men only.

E- Other research suggests that women may be more conformist possibly because they’re concerned about social relationships and being accepted. Furthermore, US is an individualist culture where people are more concerned about themselves rather than a social group. Similar conformity studies conducted in collectivist cultures eg china have found that conformity rates are higher(Bond and Smith 1996)

L- This means that Asch’s findings tell us little about conformity in women and people from some cultures.

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16
Q

What is a strength of Asch’s research?

A

P- Asch’s research has support from other studies for the effects of task difficulty.

E- eg Todd Lucas 2006 asked their participants to solve easy and hard maths problems. Participants were given answers from 3 other students and the participants conformed more often and agreed with the wrong answers when the problems were harder.

L- This shows Asch was correct in claiming that task difficulty is one variable that affects conformity.

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17
Q

What is the counterpoint to the strength of Asch’s research?

A

P- However, Lucas’s study found that conformity is more complex than Asch had suggested.

E- Participants with high confidence in their maths abilities conformed less on hard tasks than those with low confidence.

L- This shows that an individual level factor can influence conformity by interacting with situational variables eg task difficulty. But Asch did not research the roles of individual factors.

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18
Q

Zimbardo’s conformity research procedure

A

-mock prison in stanford university basement
- selected 24 men but 3 went home(student volunteers) who tested as emotionally stable
- randomly assigned role of prisoner or guard and were arrested at home, stripped and given a smock with a number they had to identify with
- guards = mirrored shades, handcuffs,wooden club,uniform
- to leave prisoners had to apply for parole

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19
Q

How did the guards appearance help them conform?

A

The mirrored shades helped them hide and distance themselves from their brutal behaviour so they did not accept responsibility for it and this led to loss of personal identity ( de individualisation) and they were constantly reminded they had power over the prisoners and were encouraged to conform to social roles

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20
Q

What did Zimbardo find in his conformity to social roles research?

A

Day 2 - prisoners rebelled, ripped uniforms and swore at guards
- guards employed a divide+rule and played prisoner off against each other
- harassed prisoners , enforced 16 rules and punished them
- prisoners became depressed and one was released on day 1 and 2 more on day 4
- guards identified with their role and became brutal and aggressive so study stopped on day 6 instead of 14
- a prisoner went on hunger strike and guard tried to force feed and put in the hole ( solitary confinement) guards seemed to enjoy power over prisoners

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21
Q

What was the conclusions on zimbardos study?

A
  • power if the situation and situational variables influences behaviour
  • guards, prisoners and researchers all conformed to their role in the mock prison
  • supports the situational hypothesis that the power of situation or role determines behaviour
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22
Q

What is one strength of the SPE(stanford prison experiment)?

A

P- Zimbardo and his colleagues had control over key variables.

E- The most obvious example of this was the selection of participants. Emotionally stable individuals were chosen and randomly assigned to roles of prisoners and guards and this was one way researchers ruled out individual personality differences as an explanation of the findings and would go against the hypothesis that behaviour must be due to to the social role itself.

L- This degree of control over variables increased internal validity of the study so we can be more confident in drawing conclusions about the influence of roles of conformity.

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23
Q

What is a limitation of Zimbardos research experiment?

A

P- The SPE did not have the realism of a true prison and lacked realism.

E- Ali Banuazizi and Siamuk Movahedi (1975) argued that participants were merely playing acting rather than genuinely conforming to a role. Participants’ performances were based on their stereotypes of how prisoners and guards behave eg one of the guards claimed he had based his role of the brutal character from the film Cool Hand Luke which explains why the prisoners rioted.

L- This suggests findings tell us little about conformity to social roles in actual prisons.

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24
Q

What is the counterpoint to the limitation that the mock prison lacked realism in zimbardos research experiment?

A

P- Mark McDermott (2019) argues that participants did behave as if the prison was real to them.

E- eg 90% of prisoners’ conversations were about prison life and how it was impossible to leave before their ‘sentences’ were over. ‘Prisoner 416’ later explained he believed the prison was real but run by psychologists instead of the government.

L- This suggests that the SPE did accurately replicate the social roles of prisoners and guards in a real prison therefore giving the study a high degree of internal validity.

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25
Q

What is another limitation of Zimbardos research? ( exaggerated…)

A

P- Zimbardo may have over exaggerated the power of social media roles to influence behaviour.

E- For example, 1/3 of the guards actually behaved in a brutal manner. Another third tried to apply the 16 roles fairly and the rest actively tried to help and support the prisoners and sympathised, offering cigarettes and reinstated privileges. Most guards were able to resist situational pressures to conform to a brutal role.

L- This suggests that Zimbardo overstated his view that SPE participants were conforming to social roles and minimised the influence of dispositions factors such as personality.

26
Q

What were the ethical issues involved with Zimbardos research experiment?

A
  • Zimbardo became too involved in the study so unable to make rational decisions
  • protection from potential psychological harm
  • right to withdraw
  • confidentiality( being filmed so couldn’t protect identity)

-counterpoint ( participants knew the risks and were not deceived and gave consent to take part as they knew it was a mock prison and they were also getting paid).

27
Q

What was the procedure for Milgram’s obedience research?

A
  • 40 American men volunteered for a study they thought was on memory who were 20-50 years old.
  • In milgrams lab they were each introduced to a confederate and drew lots to see who would be the teacher and learner but draw was fixed so confederate would always be learner.
  • experimenter in grey lab coat involved
  • study aimed to assess obedience where an authority figure ordered the participant (teacher) to give an increasingly strong shock(not real) to learner in a different room
  • 15 to 450 volts
  • learner had to remember word pairs and when it got to 300 volts learner pounded on wall and gave no response and after 315 was silent
  • 4 standard prods were given to those who hesitated including its essential you continue etc
28
Q

What did milgrams obedience research find?

A

-100% went up to 300 volts
- 65% went to 450 volts
- participants showed signs of severe distress throughout and many of them seemed to sweat and tremble and 3 had seizures (qualitative data observations)
- all participants were debriefed after study ( revealed aim of study and assuring participants their behaviour was normal)
- findings were unexpected as milgrams asked 14 psychology students to predict and they estimated 3% would continue to 450 volts
- sent follow up questionnaire and 84% said they were glad they participated

29
Q

What conclusions did Milgrams obedience research come to?

A
  • Milgrams concluded Germans were not different and that american participants were willing to obey orders even when they might harm another person
  • suspected there were certain situational factors that encouraged obedience so decided to conduct further studies to investigate these
30
Q

What is a strength for Milgram’s obedience experiment?

A

Research support

P- Milgrams findings were replicated in a french documentary that was made about reality TV.

E- This documentary (Beauvois et al 2012) had participants in the game believe they were contestants in a pilot episode for a new show called Jeu de la Mort ( the game of death). They were paid to give fake electric shocks ordered by the presenter to other participants (actors) in front of a studio audience. 80% of participants delivered max shock of 400 volts to an apparently unconscious man. Their behaviour was almost identical to Milgram’s participants including sings of anxiety.

L- This supports Milgram’s original findings about obedience to authority and demonstrates that the findings were not just due to special circumstances and not historically biased and had temporal validity.

31
Q

What is a limitation for Milgram’s obedience research? ( low…)

A

Low internal validity

P- Milgrams procedure may not have been testing what he intended to test.

E- Milgram reported that 75% of his participants said they believed the shocks were genuine but Martina Orne and Charles Holland (1968) argued that participants behaved as they did as they didn’t believe the set up and were playing acting. Gina Perrys research into the tapes of Milgram’s participants also confirms this as it was reported only half believed shocks were real and 2/3 of these participants were disobedient.

L- This suggests that participants may not have been responding to demand characteristics and trying to fulfil the aims of the study.

32
Q

What is the counterpoint for the limitation of Milgram’s obedience study that it had low internal validity due to participants replying to demand characteristics?

A

P- Charles Sheridan and Richard King conducted a study using a procedure like Milgram’s.

E- Participants gave real shocks to a puppy in response to ordered from an experimenter and despite the real distress of the animal 54% of men and 100% of women gave what they thought was a fatal shock.

L- This suggests that the effects in Milgram’s study were genuine as people behaved obediently even when the shocks were real.

33
Q

What is another limitation for Milgram’s obedience research? (alternative…)

A

Alternative interpretation of findings

P- Milgrams conclusions about blind obedience may not be justified.

E- Alex Haslam showed that Milgram’s participants obeyed the experimenter after the first 3 verbal prods but on fourth of you have no choice you must go on, without exception disobeyed. According to social identity theory participants only obeyed when they identified scientific sims of research( the experiment requires you continue). When ordered to blindly obey an authority figure they refused.

L- This shows that SIT may provide a more valid interpretation of Milgram’s findings as Milgram himself also suggested that identifying with the science is a reason for obedience.

34
Q

What are the situational variables of Milgram’s study?

A
  • different location
  • proximity variation( teacher and learner in the same room)
  • touch proximity variation ( teacher forces learners hand onto plate)
  • uniform variation ( experimenter is a member of public)
  • remote instruction variation ( orders by telephone )
35
Q

How does a different location have an effect on the study?

A

Milgram conducted a variation in a run down office block rather than in the prestigious yale university so obedience fell to 47.5% .
- uni environment gave the study legitimacy and authority and participants perceived that the experiment shared this legitimacy and that obedience was expected
- in office block rate was still high as participants perceived scientific nature of procedure

36
Q

How did proximity variation affect this experiment?

A
  • when teacher and learner were in the same room obedience dropped from 65% to 40%
  • in touch proximity experimenter gave instructions over phone and obedience reduced to 20.5%
    This is because decreased proximity allows people to psychologically distance themselves from the consequences of their actions as teacher was less aware of the harm being caused
37
Q

How did uniform variation affect the study?

A

Grey lab coat= authority but replaced with a member of public (confederate) dressed casually
- uniforms encourage obedience as they’re widely recognised symbols of authority and they’re entitled to expect obedience because they have legitimate authority and someone without uniform has less right to expect obedience

38
Q

Strength of Milgrams situational variations?

A

P- research support including other studies that have demonstrated the influence of these situational variable on obedience

E- In a field experiment in NYC, Bickman 1974 had 3 confederates dress in 3 different outfits - jacket and tie,a milkman’s outfit and a security guard uniform and stood on the street and asked passer-by’s to perform tasks such as picking up litter and giving a coin for the parking meter. People were twice as likely to obey the confederate dresses as a security guard than jacket and tie.

L- This supports Milgrams conclusions that a uniform conveys the authority of its wearer and is a situational factor likely to produce obedience.

39
Q

Limit of Milgrams situational variations?

A

P- Milgram’s original study was criticised by Orne and Holland as many of the participants had worked out the procedure was fake.

E- It’s even more likely that participants in Milgrams variations realised this due to the additional manipulation eg in the uniform variation. Even Milgram recognised situation was so contrived that some participants may have worked out the aim of the study.

L- This is a limitation of all of Milgrams studies as it’s unclear whether the results were genuinely due to operation of obedience or because participants saw through deception and acted accordingly.

40
Q

Strength for Milgrams situational variations? (cross-…)

A

P- Milgrams findings have been replicated in other cultures and the findings of cross cultural research have been generally supportive of Milgram.

E- eg Miranda et al 1981 found an obedience rate of over 90% amongst Spanish students.

L- This suggests Milgrams conclusions about obedience are not limited to only American men and can also apply to females too.

41
Q

counterpoint to cross cultural research supporting Milgrams variations

A

Smith and Bond 1998 make crucial point that most replications took place in western and developed societies eg Spain and Australia which are culturally not that different from the USA so it would be premature to conclude that Milgrams findings about proximity location and uniform apply to people everywhere.

42
Q

What is meant by agentic state?

A

a mental state where we feel no personal responsibility for our behaviour because we believe ourselves to be acting for an authority figure ie as their agent and ‘only obeying orders’.
- frees us from demands of our consciences and allows us to obey even a destructive authority figure and experience moral strain

43
Q

what is meant by autonomous state?

A

free to behave according to their own principles and feels a sense of responsibility for their own actions

44
Q

what are binding factors?

A

they are the factors that make people remain in an agentic state and allows the person to ignore or minimise the damaging effect of our behaviour and reduce moral strain eg:
- shifting responsibility to the victim or deny any real damage
- getting paid to be there etc
- only obeying orders so blame on authority

45
Q

what is legitimate authority and why does it make it more likely for obedience to occur?

A

the hierarchical structure means that people who hold higher positions than us have legitimate authority that is agreed by society eg parents and teachers

most of us accept that authority figures need to be allowed to exercise social power over us for society to function
smoothly

consequences= some people are granted power to punish others eg police so we’re willing to hand over some control and independence to those we trust to exercise their authority appropriately

46
Q

what is destructive authority?

A

charismatic and powerful leaders order people to behave in a cruel and dangerous way eg Hitler/ Stalin
- In Milgrams study when the experimenter uses prods to order participants to behave against their consciences

47
Q

Strength for social-psychological factors
( agentic,autonomous,legitimacy of authority)

A

P- There is research support such as Blass and Schmitt 2001 who showed a film of Milgrams study to students and asked them to identify who they felt was responsible for the harm to the learner,Mr Wallace.

E- The students blamed the experimenter rather than the participant and students also indicated that the responsibility was due to legitimate authority (experimenter was top of the hierarchy) but also due to expert authority as he was a scientist.

L- They recognised legitimate authority as the cause of obedience, supporting this explanation.

48
Q

limitation for social-pyshcological factors (agentic shift doesn’t…)

A

P- The agentic shift doesn’t explain many of the research findings

E- eg it doesn’t explain why some of the participants didn’t obey ( humans are social animals and involved in social hierarchies so should obey). The agentic shift explanation also doesn’t account for the findings from Hoflings study as the agentic shift predicts that as the nurses handed over responsibility to the doctor they should’ve shown signs of anxiety similar to Milgrams participants as they understood their role in a destructive process but this wasn’t the case.

L- This suggests that at best agentic shift can only account for some situations of obedience.

49
Q

What is another strength for social-psychological factors? (legitimacy of authority)

A

P- A strength of the legitimacy of authority explanation is that it’s a useful account of cultural differences in obedience.

E- Many studies show that countries differ in the degree to which people are traditionally obedient to authority eg Kilham and Mann 1974 replicated Milgrams procedure in Australia and found only 16% of their participants went all the way to the top voltage. On the other hand, Mantell 1971 found a very different figure for german participants-85%.

L- This shows in some cultures authority is more likely to be accepted as legitimate and entitled to demand obedience from individuals and reflects how different kids are raised to perceive authority figure. Supportive findings from cross-cultural research increases validity of the explanation.

50
Q

What was the procedure for adorno’s study (1950)for dispositional explanations for obedience?

A

-Adorno wanted to investigate the reasons behind an obedient personality.

  • he studied over 2000 middle class white americans and their attitudes towards other racial groups

-the f scale was devised in order to measure authoritarian personality- f = Fascism and participants rated statements on a 6 point scale from strongly agree to strongly disagree

51
Q

What did Adorno find?

A
  • Those who scored higher on the F scale were said to have an authoritarian personality and there people were generally known as being strong and were disapproving of those they perceived as being weak
  • Authoritarian people appeared to have a different cognitive style with regards to other social groups. Categories of groups were fixed so leads to stereotyping and positive correlation between high f scale scores and prejudice
  • Those with authoritarian personality showed great respect to those they saw to be in a position of authority over them
52
Q

What are the traits of an authoritarian personality?

A
  • extreme respect and submissive to authority
  • view society as weaker than it was so believe we need strong leaders to enforce traditional values eg love of country/ family
  • more likely to obey orders
  • show contempt for those of inferior social status
  • inflexible outlook on life ‘no grey areas’ and very uncomfortable with uncertainty
    other groups are responsible for ills of society eg ethnic
53
Q

what are the origins of authoritarian personality?

A
  • forms in childhood as a result of harsh militant parenting eg expectation of absolute loyalty , impossibly high standards and severe criticism- conditional love
  • adorno argued these childhood experiences create resentment and hostility in a child and as they can’t take it out on parents in fear of punishment their fears are displaced onto others that they perceive as weaker = scapegoating mostly to those socially inferior/ belong to other social groups
54
Q

Strength for dispositional explanations of obedience ( Milgram supports..)

A

P- Evudence from Milgram supports the authoritarian personality

E- Milgram with Alan Elma (1966) interviewed a sample of people who had participated in the original obedience studies and been fully obedient. They all completed the f scale and other measures as part of the interview. These 20 obedient participants scored significantly higher than a comparison group of 20 disobedient participants. The two groups were clearly different in terms of authoritarianism.

L- These findings support Adornos views that obedient people show similar characteristics to people who have an authoritarian personality.

55
Q

counterpoint to strength of Milgrams evidence supporting authoritarian personality

A

P- However when researchers analysed the individuals subscales of the f scale they found obedient participants had some characteristics that were unusual for authoritarians.

E- eg they generally didn’t glorify their fathers or experience unusual levels of punishment in childhood and didn’t have hostile attitudes towards their mothers.

L- This means the link between obedience and authoritarianism is more complex and participants were unlike authoritarians in many ways that authoritarianism is unlikely to be a useful predictor for obedience.

56
Q

Limitation for dispositional explanations of obedience (limited explanation…)

A

P- Authoritarianism can’t explain obedient behaviour in the majority of a country’s population

E- eg in pre war germany millions of individuals displayed obedient and anti-semitic behaviour despite the fact they must have differed in their personalities. It seems very unlikely that they could all possess an authoritarian personality. An alternative view is that the majority of the german people identified with anti-semitic nazi state and scapegoated the ‘out group’ of jews - a social identity theory approach.

L- Therefore Adornos theory is limited as an alternative explanation is much more realistic.

57
Q

Another limitation for dispositional explanations of obedience (political bias)

A

P- F scale only measure the tendency towards an extremes form of right wing ideology so is politically biased.

E- The f scale is a politically biased interpretation of authoritarian personality. They point out the reality of left wing authoritarianism in the shape of russian bolshevism or chinese maoism. In fact right and left wing ideology have a lot in common eg both emphasis importance of complete obedience to political authority.

L- This means Adornos theory is not a comprehensive dispositional explanation that accounts for obedience to authority across the whole political spectrum.

58
Q

How do people resist conformity?

A
  • when other people around someone stop conforming this reduces the pressure on them to conform so this non-conforming person acts as a MODEL as they’re not following majority so provide social support.
  • eg in Aschs research the confederate who isn’t conforming may not be giving the ‘right’ answer. It enables naive participant to be free to follow their own conscience and their dissent= more dissent as shows majority is no longer unanimous
59
Q

How do people resist obedience?

A
  • In one of Milgrams variations, genuine participant was joined by a disobedient confederate and other persons disobedience acts as a model for dissent for participant to copy
  • disobedient model challenges legitimacy of authority figure making it easier for others to disobey
60
Q

What is the locus of control (Rotter’s theory)?

A

-internal LOC = believe they have control over their actions and achievements

  • external LOC believe someone/something controls their fate
  • on a continuum rather than people strictly having a high external or high internal LOC
61
Q

Which type of LOC are more likely to resist pressure to conform?

A
  • High internals are more likely to resist pressure to conform and obey as they have higher self confidence and intelligence and have less need for social approval