Social influence Flashcards

1
Q

The behaviour of individuals is based

A
on their personal characteristics and partly on their group memberships:
culture
subcultures
family
reference groups
social class
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2
Q

Culture

A

The broadest component of social behaviour – an entire society.

The collective mental programming of the people in an environment…it encompasses a number of people who were conditioned by the same education and life experience”

Perceives the world through his own cultural lens.

Includes shared beliefs, attitudes, norms, roles and values found among speakers of a particular language who live during the same historical period in a specific geographic region.

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3
Q

Meaning-transfer model

A

culturally constituted world –> transferred to consumer goods via macro mechanisms such as advertising and fashion system –> meaning is finally transferred to individual consumer through a range of symbolic actions or rituals

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4
Q

Rituals

A

A type of symbolic activity consisting of a series of steps (multiple
behaviour) occurring in a fixed sequence and repeated over time

Exchange rituals
Possession rituals
Grooming rituals
Divestment rituals

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5
Q

Language & symbols

A

To acquire a common culture, the members of a society must be able to
communicate with each other through a common language

a symbol is anything that stands for something else

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6
Q

Heroes

A

Persons dead or alive, real or imaginary, who possess characteristics which are highly prized in culture and who thus serve as models of behavior

Concept can be extended to include reference groups and opinion leaders

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7
Q

Cultural learning

A

Formal learning – adults and older siblings teach a child „how to behave”

Informal learning – child is imitating behaviour of selected others

Technical learning – teachers instruct the child in an educational environment
what to do

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8
Q

Group levels

A
  1. Supranational level
    • underlying dimensions of culture that impact multiple cultures or different
    societies
    • regional character, racial or religious similarities or differences, shared or
    different language
  2. National level
    • shared core values, customs, personalities and predisposition factors that
    tend to capture the essence of a national character of a citizens of particular
    country
  3. Group level
    • various subdivisions of a country or society
    • subcultures, membership and reference groups
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9
Q

National culture

A

A country or nation-state is a politically unified population that may and often does contain more than one culture or society from anthropological perspective

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10
Q

National culture as a sum

A

Cultures are formed through the interactions of different personalities
both conflicting and complementary that create a whole that is more than
the sum of its parts

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11
Q

Inglehart–Welzel Cultural Map

A

Traditional values
Secular-rational values
Survival values - place emphasis on economic and physical security
Self-expression - values give high priority to environmental protection,
growing tolerance of foreigners, gays and lesbians and gender equality, and rising demands for participation in decision-making in economic and political life.

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12
Q

National character

A

The set of psychosocial characteristics manifested by a given national population.

Based on certain stereotypes of members of other national entities

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13
Q

Archetypes as an expression of culture

A

Recurring patterns (character types, plot structures, symbols, and themes)
that occur in mythology, religion, and stories across cultures, societies, and
time periods and as such, they personify universal meanings and basic human
experiences and can trigger unconscious responses

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14
Q

Subculture

A

A distinct cultural group that exists as an identifiable segment within a larger, more complex society.

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15
Q

The influence of a subculture on consumer

behaviour depends on:

A

Subcultural distinctiveness
Subcultural homogeneity
Subcultural exclusion

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16
Q

Ethnic subculture

A

The term ethnicity implies many dimensions including a sense of common customs, languages, religion, values, morality and etiquette

17
Q

Family

A

Members of the most basic social group who live together and interact to
satisfy their personal and mutual needs

18
Q

Socialization of family members

A
  1. Consumer socialization
    • process by which children acquire the skills, knowledge, attitudes and experiences
    necessary to function as a consumer
  2. Adult consumer socialization
    • ongoing process (examples – marriage, pet…)
  3. Intergenerational socialization
    • common for certain product loyalties or brand preferences to be transferred from
    one generation to another
19
Q

Roles

A
Influencers
Gatekeepers
Deciders
Buyers
Preparers
Users
Maintainers
Disposers
20
Q

Group

A

Group = two or more people who interact to accomplish either individual or mutual goal.

Membership group
Symbolic group

21
Q

Reference group

A

Normative reference groups
• influence general or broadly defined values or behaviour through direct
interaction
• e.g. parents, siblings, teachers, friends, peers, associates
Comparative reference groups
• benchmark for specific or narrowly defined attitudes or behaviour
• individuals you compare yourself against and may strive to be like
• e.g. celebrities or heroes

22
Q

Reference group influence

A

Information and experience
Credibility, attractiveness and power of reference group
The conspicuousness of the product
• products that are conspicuous or status revealing are most likely to be purchased with an eye on the reactions of relevant others

23
Q

Opinion leader

A

Individuals that influence the decision-making process through word-ofmouth
communication, generally within certain product category

24
Q

Social class

A
The division of members of a society into a hierarchy of distinct status classes, so that
members of each class have relatively the same status and members of all other
classes have either more or less status

Social comparison theory

25
Q

The measurement of social class

A
  1. Occupation
  2. Education
  3. Income
26
Q

Social class influence

A

Members of a specific social class differ in terms of what they consider fashionable or in good taste.

People tend to avoid stores that have the image of appealing to a social class
very different to their own