Social Influence Flashcards

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1
Q

Define the term obedience

A

A form of social influence in which a person follows a direct order. The person issuing the order is usually authoritative who has the power to punish those who present disobedient behaviour.

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2
Q

Describe the procedure for Milgram’s original obedience study

A
  • recruited 40 male ppts through newspaper and flyers (volunteer sampling)
  • stated it was a study about memory
  • 20-50 yrs old, jobs ranging from unskilled to professional
  • were offered money for participating, and were paid at the outset
  • rigged draws for role. confederate always was a learner while the real ppt. was a teacher.
  • another confederate who was an experimenter dressed in a lab coat played by an actor
  • ppts told they could leave at any time
  • objective was to match word pairs. severe electric shocks were given to wrong answer on learning task. the shocks were shown to teacher but were actually fake
  • started at 15V up to 450V (danger-severe). when the teacher got up to 300V (intense) the learner pounded on the wall and gave no response to the next question.
  • after 315V they pounded on the wall again but there was no further response from learner.
  • experimenter gave a standard instruction to teacher ‘absence of response -> direct shock’. if the teacher felt unsure about continuing the experimenter would prod to carry on, which were repeated if necessary “please continue -> requires you to continue -> absolutely essential -> no other choice but to go on”
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3
Q

What were Milgram’s findings in the original study?

A
  • No one stopped below 300
  • 12.5% (5 ppts) stopped at 300.
  • 65% continued to 450V
  • qualitative data also collected, such as observations: extreme tension, sweating, trembling, stuttering, biting lips etc. 3 has uncontrollable seizures
  • prior to study Milgram asked 14 psych students to predict behaviour. they estimated no more than 3% would continue to 450 but the findings contrasted that
  • all ppts. were debriefed and sent a follow up questionnaire. 84% glad they participated.
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4
Q

Why wasn’t Milgram breaking any official ethical guidance at the time?

A
  • no guidance existed. but it was because of him and Zimbardo that ethical issues became urgent
  • In Milgram’s study: deception and psychological harm
  • However there was a debrief after the study and a follow up questionnaire
  • It can be suggested to be highly successful but the negative effects from the minority have a great impact and require counselling. Many ppts. objected but still carried on based off of the experimenter
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5
Q

Evaluation of Milgram’s original obedience study

A
  1. Low Internal Validity - ppts. may have guessed the shocks were not real, therefore Milgram was not testing what he intended. Gina Perry study highlights this as she reported many expressed doubts about the shocks. Sheridan and King conducted a study on real puppies w/ shocks and despite real shocks, around 54% male and 100% females delivered what they thought was real. This suggests effects in study were genuine since ppl behaved the same with real shocks + Milgram himself reported 70% thought the shocks were real.
  2. Good External Validity - central feature = relationship between authority (experimenter) and ppt. the lab environment reflected wider society in real life according to Milgram. Hofling studied nurses on hospital ward and found obedience levels to unjustified demands by docs were high (21/22) which emphasises generalisability to in real life and shows value to obedience in real situations around us.
  3. Ethical Issues - Diana Baumrind was very critical of the ways Milgram deceived his ppts. Milgram led ppts to believe that allocations of roles was random but it was fixed. Deception in whether the shocks were real also there, and Baumrind objected because she saw deception as a betrayal of trust that could damage reputation of psychologists and their research.
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6
Q

What was the conclusion to Milgram’s original obedience study?

A

Milgram concluded German people are not different. The American ppts. were willing to obey even when they might harm one another

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7
Q

Describe Hofling’s study with nurses

A
  • He arranged for an unknown doctor to telephone 22 nurses and asked them alone to administer an overdose of a drug not on their ward list.
  • 95% of the nurses started to administer the drug and were prevented from continuing. The nurses obeyed without hesitation
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8
Q

What is the definition of a situational variable?

A

Features of the immediate physical and social environment which may influence a person’s behaviour such as proximity, location and uniform). the alternative is dispositional variables where behaviour is explained in terms of personality.

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9
Q

What is meant by proximity?

A

Physical closeness or distance of an authority figure to the person they are giving an order to. Also refers to the physical closeness of the teacher to the learner in Milgram’s studies.

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10
Q

What is the definition for location in terms of situational variables

A

the place where an order has been issued - the relevant factor is associated with the status or prestige associated with the location

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11
Q

What is meant by the uniform as a situational variable?

A

people in authority often have a specific outfit symbolic of their authority such as police officers and judges, showing indication that they are entitled to expect our obedience.

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12
Q

Describe the proximity variation of Milgram’s study and what it shows

A
  • Teacher and learner were in the same room. Obedience rates dropped from 65% originally to 40%
  • Touch proximity: teacher forced the learner’s hand onto an electroshock plate when he refused to answer a question and obedience further dropped -> 30%
  • Remote instruction variation: experimenter left the room and gave instructions to the teacher by telephone and obedience was further reduced to 20.5%. Participants also pretended to give shocks
  • Decreased proximity enables psychological distance from the consequences of actions. In Milgram’s study originally the teacher and the learner were separate therefore less aware of the harm they caused -> more obedience
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13
Q

Describe what happened in the location variation

A
  • conducted in a run down office block rather than the prestigious Yale university. Obedience fell to 47.5%
  • prestigious university gave Milgram’s study legitimacy and authority. Ppts were more obedient in this location as the experimenter shared this legitimacy and obedience was expected
  • but obedience in the office was still high since the ppts. perceived the scientific nature of the procedure
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14
Q

Describe the uniform variation for the study

A

In the baseline study, the experimenter wore a lab coat as a symbol of authority. In one variation the experimenter was called away due to an inconvenient phone call at the start of the procedure. The role of experimenter was taken over by a member of the public (confederate) in everyday clothes rather than a lab coat. the obedience rate dropped to 20% the lowest of these variations
- uniforms encourage obedience since they are widely recognised symbols of authority and entitled to expect obedience due to legitimate authority compared to someone without uniform.

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15
Q

Evaluate the situational variable studies

A
  • Research Support - a strength is that other studies have shown influence of situational variables on obedience. In a field experiment in NYC, three confederates dressed in different outfits: a jacket and tie, a milkman’s office and security guard;s uniform. they individually stood in the street and asked passersby to perform tasks such as picking up litter or handing over a coin for the parking meter. people twice as likely to obey the assistant dressed as a security guard than the one in jacket and tie. hence this shows support as uniform does have an impact to a great extent on obedience
  • Cross-cultural Replications - his findings have been replicated in other cultures. One study that was more realistic than Milgram’s used Dutch ppts. who were ordered to say stressful things to a confederate desperate for a job. 90% obeyed and the findings replicated Milgram’s regarding proximity. When the person orders was not present, obedience decreased dramatically. Therefore the findings are not just limited to Americans or males but are valid across across cultures and apply to females too.
    A counterpoint: not very cross cultural since smith and Bond identified two replications between 1968-1985 that took place in non-western countries (India and Jordan). Other countries involved Spain, AUS, Scotland but were not that culturally different from US. Therefore it may not be appropriate to conclude Milgram’s findings apply to people in all or most cultures
  • Low internal validity: one limitation is that ppts. may have been aware of the fake procedure. Milgram was criticised for his baseline study that it is even more likely in his variations due to extra manipulation of variables. E.g variation where the experimenter replaced by a member of the public, even Milgram recognised that this situation was so contrived that some ppts. may have worked out the truth. Therefore it is ambiguous whether the findings were genuine from manipulation of variables or because the ppts. saw through deception and just play acted. (responding to demand characteristics)
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16
Q

What is the definition for Agentic state?

A

a mental state where we feel no personal responsibility for our behaviour because we believe ourselves to be acting for an authority figure i.e as their agent. this frees us from the demands of our consequences + allows us to obey even a destructive authority figure.

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17
Q

What is legitimacy of authority

A

Explanation for obedience which suggests we are more likely to obey people who we perceive to have authority over us and it is justified by the individual’s position of power within a social hierarchy

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18
Q

What is an agent?

A

someone who acts for or in place of another - not unfeeling as they feel anxiety when they realise what they are doing is wrong but feel powerless to disobey.

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19
Q

What is meant by an autonomous state

A

The opposite of agentic state. Autonomy means to be independent or free, so therefor ein autonomous state they are free to behave according to their own principles and feels a sense of responsibility for their actions.

  • the force from autonomy to agency is the agentic shift. Milgram suggested that occurs when a person perceives someone else as an authority figure. The authority figure has greater power due to being higher on the social hierarchy
20
Q

What are binding factors to do with obedience?

A
  • when participants wanted to stop but felt powerless why was that the case? it is binding factors - where aspects of the situation that would allow the person to ignore or minimise the damaging effect of their behaviour and thus reduce the moral strain they are feeling
  • Milgram proposed a number of strategies that the individual uses, such as shifting responsibility or denying the damage they were doing to victims
21
Q

Explain legitimacy of authority

A
  • societies structured in a hierarchy so people in certain positions hold more power and authority than the rest of us
  • the authority they have is deemed to be legitimate as agreed by society
  • a consequence is that some people are granted the power to punish others
  • most accept that the police and courts have the power to punish wrongdoers and so we are willing to give up our independence and hand some control of our behaviour to people we trust and exercise their authority appropriately. we learn this acceptance from childhood
22
Q

What is Destructive authority?

A
  • often through history leaders can use their powers for destructive intent, ordering people to behave in ways that are cruel, stupid and dangerous.
  • destructive authority was used in Milgram’s study when the experimenter used prods to order ppts. to behave in ways against their consciences
23
Q

Evaluation for Agentic State?

A
  • Blass and Schmitt found people do blame the legitimate authority for the ppts. behaviour
  • A limitation is that it cannot explain why some of Milgram’s ppts. disobeyed or the lack of moral strain in Hofling’s study with nurses.
24
Q

Evaluation for legitimacy of authority?

A
  • cultural differences: explains obedience in different cultures because reflects different social hierarchies
  • the obedience alibi revisited. real life crimes of obedience
25
Q

What is a dispositional explanation

A

Any explanation of behaviour that highlights the importance of the individual’s personality. such explanations are often contrasted with situational explanations.

26
Q

Authoritarian personality is..?

A

a type of personality that Adorno argued was especially susceptible to obeying people in authority. such individuals are also thought to be submissive to those of higher status and dismissive of inferiors

27
Q

Describe Adorno’s study on the authoritarian personality

A
  • basis of research was that a high level of obedience was due to a psychological disorder and tried to locate it in the personality of the individual
  • used 2000 middle class, white Americans and their unconscious attitudes towards other racial groups
  • developed F scale which is still used to measure authoritarian personality
  • example of items from F scale = ‘obedience and respect for authority are the most important virtues children should learn’ and ‘there is hardly anything lower than a person who does not feel a great love, gratitude, and respect for his parents’.
28
Q

What were the findings of Adorno’s study

A
  • those with authoritarian learning or upbringing identified with strong people and were generally contemptuous of the weak. conscious of their own and other’s status showing excessive respect, deference and servility to those of higher status
  • authoritarian people had a cognitive style where there was no fuzziness between categories of people, with fixed and distinctive stereotypes about other groups.
  • positive correlation between authoritarianism and prejudice
29
Q

What are the characteristics of an authoritarian personality

A
  • those with authoritarian personality, have a tendency to be especially obedient to authority
  • extreme respect and submissiveness
  • show contempt for people they perceive as having inferior social status
  • have highly conventional attitudes towards sex, race and gender
  • traditional views believed to be enforced such as love for the country, family and religion.
  • right or wrong outlook
30
Q

What is the origin of the authoritarian personality

A
  • formed in childhood, as a result of harsh parenting
  • strict discipline, expectation of absolute loyalty, impossibly high standards, and severe criticism of perceived findings
  • characterised by conditional love aka dependent on how their child behaves
  • these create resentment and hostility but the child cannot express these parents because of a well-bounded fear of reprisals. therefore these fears are displaced onto others who are perceived to be weaker, known as scapegoating
  • this is a psychodynamic explanation
31
Q

Evaluation for the Authoritarian Personality

A
  • Research support: Milgram conducted interviews with a small sample of obedient ppts who scored high on the F scale. this link however is a correlation between two measured variables and makes it impossible to draw a conclusion that an authoritarian personality causes obedience on the basis of this result. a third factor may be involved, such as lower level of education, and may not be directly linked with each other at all
  • Limited Explanation: hard to explain obedient behaviour in majority of the country’s population. e.g pre war Germany, people displayed anti-semitic, racist and obedient behaviour despite that they must have differed in their personalities so unlikely they all possess authoritarian personality. Alternative explanation more realistic, and social identity explains obedience.
  • Political bias: F scale measures tendency towards an extreme form of right-wing ideology. argued that it was a politically biased interpretation of authoritarian personality and point out the reality of a left wing authoritarianism in the shape. They suggest that right wing and left wing ideologies have much in common. Limitation because it is not a comprehensive dispositional explanation that can account for obedience to authority across the whole political spectrum
32
Q

What is resistance to social influence?

A

ability to withstand the social pressure to conform to the majority, or to obey authority. this ability to withstand social pressure influenced by situational and dispositional factors

33
Q

What is social support?

A

presence of people who resist pressures to conform or obey can help others to do the same and act as models to show resistance is possible

34
Q

Definition of locus of control

A

refers to sense we each have about what directs events in our lives, internals believe they are mostly responsible for what happens to them whereas externals believe it is mainly luck or other outside factors

35
Q

Explain social support associated with conformity

A
  • helps people resist to conformity and the pressure can be reduced if there are other people who are not conforming
  • the person not conforming does not have to be right but simply not following the majority appears to enable a person to be free to follow their conscience
  • however Asch’s research showed if the non-conforming person starts conforming again so does the naive ppt. So, this effect is not long-lasting
36
Q

Explain social support in terms of obedience

A
  • helps people resist obedience since the pressure to obey can be reduced if there is another person seen to disobey.
  • in one of Milgram’s variations the rate of obedience dropped from 65% to 10% when the genuine ppt was joined by a disobedient confederate.
  • the ppt. may not follow the person’s behaviour but the point is that the person’s disobedience acts as a model for the ppt. to copy that frees him to act from his own conscience
37
Q

What is a continuum in LOC

A
  • people may differ in the way they explain their successes and failures but it is not down to purely internal or external
  • continuum with high internal LOC at one end and high external LOC at the other, with low internal and low external lying in between
38
Q

Explain resistance to social influence using LOC

A

people with an internal locus of control more likely to resist pressures to conform or obey.

  • this is because if someone takes personal responsibility for their actions and experiences then they are more likely to base their decisions on their own beliefs and thus resist pressures from others
  • another explanation is that those with higher internal LOC tend to be more self-confident, more achievement-oriented, have higher intelligence and less need for social approval
39
Q

Evaluation for resistance to social support

A
  • Research support (conformity): supports the role of dissenting peers in resisting conformity. e.g Allen and Levine found that conformity decreased when there was a dissenter in Asch-type study. This occurred even if the dissenter wore thick glasses and said he had difficulty with his vision. This supports the view resistance is not just motivated by following what someone else says but it enables someone to be free from the pressure of a group
  • Research support (obedience): dissenting peer role in resisting obedience. Gamson et al (1982) found higher levels of resistance in their study compared to Milgram. This was because the ppts. in Gamson’s study were in groups and 29/33 (88%) rebelled.
40
Q

Evaluation for LOC

A
  • Research support supports link between LOC and resistance to obedience. Holland repeated Milgram’s baseline study and measured whether ppts. were internals or externals. 37% of internals did not continue to highest shock level while 23% of externals did not continue. So, internals showed greater resistance to authority. Increases validity of the LOC explanation and our confidence that it can explain resistance
  • Contradictory Research: Twenge et al analysed data from American LOC studies over 40yr period and the data showed that overtime people have become more resistant to obedience but also more external. If resistance linked to LOC, expectation is people would become more internal. Therefore this challenges the link between internal LOC and increasing resistant behaviour. However it is possible results are also due to a changing society outside of our control
41
Q

What is minority influence?

A

form of social influence where a minority of people or one person persuades others to adopt their beliefs, attitudes or behaviours. Leads to internalisation or conversion, in which private attitudes are changed as well as public behaviours

42
Q

What is consistency?

A

Minority influence most effective if the minority keeps the same beliefs, both over time and between all individuals that form the minority. Effective because it draws attention to the minority view

  • consistency draws in interest from others and it might be an agreement between people in minority (synchronic - all saying the same thing) and/or consistency over time (diachronic consistency - saying the same thing for some time now)
  • causes others to rethink their views
43
Q

What is commitment?

A

Minority Influence more powerful if minority demonstrates dedication to their position e.g personal sacrifices. Effective because the minority is not acting out of self interest

  • some minorities may engage in extreme activities to draw attention to their views which is important because it demonstrates their commitment. Majority then pay more attention -> augmentation principle
44
Q

What is flexibility?

A

Relentless consistency would be counter-productive if majority view it is as unreasonable and fixed. Most effective if there is flexibility by accepting possible compromise

  • Nemeth argued consistency is not only important in minority influence since it can be interpreted negatively. Being extremely consistent and repeating the same arguments again can be seen as rigid which is off-putting to the majority.
  • Being able to adapt and accept reasonable and counter-arguments that are valid is key. Aim is to strike a balance between consistency and flexibility
45
Q

The process of change in minority influence

A

All the three factors above make people reconsider their views on a topic, since it is new and especially if it is passionate and consistent. The deeper processing leads to a process of conversion to a different, minority viewpoint.
- Increasing numbers can switch from majority to minority position and thus are converted. The more this happens = faster rate of conversion (snowball effect) and change occurs.

46
Q

Evaluation for Minority Influence?

A
  • Research Support (consistency) - Moscovici’s study showed consistent minority opinion had greater effect than an inconsistent opinion. Wood et al meta-analysis of 100 similar studies showed minorities that were consistent were most influential and suggests consistency is a major factor in minority influence
  • Artificial tasks: a limitation of minority influence is that the tasks involved are artificial like in Asch’s line judgment task and the colour of slides identification. Lack of research into change caused by minorities in real life such as jury decision making, political campaigning etc. where outcomes are very important. Therefore lacks external validity and limited in what they tell us about minority influence in social situations
  • Research support for internalisation: in a variation of Moscovici’s green slide study, ppts. could write their answers down so responses were private. Private agreement with minority position was greater and shows reluctancy to change opinion (majority) publicly since they didn’t want to be associated with minority position.