Social Agency Welfare Administration

Question 1

Process of working with w/ people in wats that release & relate their energies so that they use all available resources to accomplish its purpose of providing needed community services & programs

Answer 1

Social Administration

Question 2

A method of social work concerned with the provision & distribution of societal resources so as to enable people to meet their needs and fulfill their potentials towards empowering their lives

Answer 2

Social Administration

Question 3

It is both function and people. It is getting things done through & with other people using their resources over time

Answer 3

Management

Question 4

POSDCORB by L. Gulick & L. Urwick

Answer 4

Planning, Organizing, Staffing, Coordinating, Reporting, Budgeting

Question 5

Refers to establishing a broad sketch of work to be completed and the procedures incorporated to implement them

Answer 5

Planning

Question 6

It involves formally classifying, defining and synchronizing the various sub-processes or subdivisions of the work to be done.

Answer 6

Organizing

Question 7

It involves recruiting and selecting the right prospects for the job and ensuring that what they can offer is expended on the right task and maximized by the organization.

Answer 7

Staffing

Question 8

This refers to decision-making and delegating. This involves provision of detailed instructions and orders to execute them which can be in a tangible form such as a memoranda, circular orders, special orders, and implementing rules and regulations

Answer 8

Directing

Question 9

This refers to orchestrating and interlinking the various components of the work

Answer 9

Coordinating

Question 10

This involves regularly updating the superiors about the progress of the work, how far or close the achievement of goals are.

Answer 10

Reporting

Question 11

This involves all activities under Auditing, Accounting, Fiscal Planning, and Control

Answer 11

Budgeting

Question 12

These are social entities that are goal-directed, are designed as deliberately structured & coordinated systems, and are linked to the external environment

Answer 12

Organization

Question 13

Key element of organization are _____ and _____

Answer 13

People and Relationships

Question 14

Set of completely flexible relationships with low levels of complexity resulting from limited differentiation

Answer 14

Simple Organization

Question 15

Based on specialized tasks or specialized skills

Answer 15

Functional Organization

Question 16

It gives a large organization the ability to segregate large sections of the agency’s core functions into semi-autonomous groups. These groupsare mostly self-managed and focused upon a narrow aspect of the agency’s programs or services

Answer 16

Divisional Organization

Question 17

Structure organizations into semi-autonomous groups based on geographical jurisdictions

Answer 17

Territorial Structure

Question 18

Combines functional and divisional or territorial structures

Answer 18

Matrix Organization

Question 19

They are less hierarchical (i.e more flat”), more decentralized, and more flexible than other forms of organizations. Open communication structure of interactions.

Answer 19

Network Structure

Question 20

It is characterized by an adaptive, creative, and flexible integrative behavior based on non-permanence and spontaneity. It is believed that these characteristics allow adhocracy to respond faster than traditional bureaucratic organizations while being more open to new ideas

Answer 20

Adhocracy

Question 21

Father of Scientific Management

Answer 21

Frederick Taylor

Question 22

It is characterized by a large, complex administrative system operating with impersonal detachment from people

Answer 22

Bureaucracy

Question 23

Father of Modern Management. Also authored the 14 principles of management

Answer 23

Henri Fayol

Question 24

A bar graph that measures planned and completed work along each stage of production

Answer 24

Gantt Chart

Question 25

The phenomenon that subject behaviors changes by the mere fact that they are being observed

Answer 25

Hawthorne Effect

Question 26

He conducted the Hawthorne Experiment

Answer 26

Elton Mayo

Question 27

The average person dislikes work and will avoid it if he/she can. Therefore, most people must be forced with the threat of punishment

Answer 27

Theory X (authoritarian management style

Question 28

Effort in work is as natural as work and play. People will apply self-control and self-direction in the pursuit of organizational objectives, without external control of the threat of punishment

Answer 28

Theory Y (participative management style)

Question 29

Certain factors that truly motivate

Answer 29

Motivators

Question 30

Factors that lead to dissatisfaction

Answer 30

Hygiene Factors

Question 31

People will strive for these needs because they are unhappy without them

Answer 31

Hygiene Needs

Question 32

Instrumental in shifting the emphasis in management from a concern with organizational control to one of sensitivity to human factors. Authority requires consent. Authority should be vested in knowledge and experience

Answer 32

Mary Parker Follet’s Participative Management Theory