Smart Serve Review

Question 1

AGCO

Answer 1

Alcohol and Gaming Commission of Ontario.
Responsible for the licensing of the sale, service, and delivery of alcohol.

Question 2

T/F 18 is the minimum age required to handle, serve, and sell alcohol

Answer 2

True

Question 3

Basic Rules

Answer 3

• Cannot permit intoxication
• Liability while intoxicated
• Once alcohol is absorbed, only time helps

Question 4

BAC

Answer 4

Blood Alcohol Concentration
Calculated in grams per 100ml

Question 5

How to Calculate a Standard Drink

Answer 5

60 / Alcohol % = Amount in ounces

Question 6

Drink size rule of thumb

Answer 6

The higher the alcohol, the less ounces of the drink

Question 7

Standard Drink Sizes for Beer, Wine, and Spirits

Answer 7

B = 12 oz with 5% alc
W = 5 oz with 12% alc
S = 1.5 oz with 40% alc

Question 8

Physical Intoxication

Answer 8

Change in vitals/physical appearance
Change in energy
Loss of hand-eye coordination
Loss of motor control and balance

Question 9

Mental/Cognitive Intoxication

Answer 9

Change in speech
Loss of memory
Decrease in alertness
Loss of self-control and inhibitions
Making poor decisions

Question 10

Social Intoxication

Answer 10

Change in social interactions

Question 11

What are the 2 main factors that affect BAC levels?

Answer 11

Number of drinks
How fast drinks are consumed

Question 12

Other factors that affect BAC levels

Answer 12

Size, fat, fitness, age, sex, food and non-alcoholic drinks, salty foods, drugs, caffeinated drinks, carbonated drinks

Question 13

What are the permissible hours for the sale and service of alcohol? What about with food?

Answer 13

Mon - Sun 9AM-2AM, New Year’s Eve 9AM-3AM
With food, Mon - Sun 9AM-11PM

Question 14

T/F All orders for alcohol must be served before the stop-service time

Answer 14

True

Question 15

T/F All alcohol and its containers must be cleared away within 45mins of the stop-service time on the license

Answer 15

True

Question 16

Sandy’s Law

Answer 16

Every establishment serving/selling alcohol must display a warning sign that drinking alcohol during pregnancy can cause Fetal Alcohol Spectrum Disorder (FASD)

Question 17

Kinds of Endorsement

Answer 17

Brew Pub, Wine Pub, Caterer’s, Room Service, Mini-Bar, Golf Course, Bring Your Own Wine (commercially made), Tailgate Event

Question 18

SIMPLE For Retail Sales

Answer 18

Signs of Intoxication
ID is valid and not tampered with
Monitor what’s going on
Prevent customers illegally purchasing alcohol
Let manager and co-workers know about refused sales
Evaluate the best way to respond to a situation