Small And Medium Business Insurance

Question 1

Contents and Stock

Answer 1

Caterers: contents and stock at your business premises, including automatic seasonal stock increase of 25% with an option to increase it further.

M&W: cover against damage caused by common risks such as fire, flood, storm or escape of water. Includes customer’s goods if you’re responsible for them.

Office: cover against damage caused by common risks such as fire, flood, storm or escape of water. Includes the reinstatement of computer software following damage to equipment, up to £25,000.

Retailer: automatic seasonal stock increase of 25% with an option to increase it further.

Surgery: cover against damage caused by common risks such as fire, flood, storm or escape of water. Includes drugs and medicines in a freezer or refrigerator caused by a change in temperature, up to £1,500.

This is an add on for…:
-Tradesmen

Question 2

Goods in Transit

Answer 2

Caterers, Retailers: loss or damage to your property while it’s in transit, up to £10,000.

Estates: protection for your goods, other than livestock, while they’re in transit in your vehicles or a replacement vehicle.

M&W: loss or damage to your property while in transit in your vehicles or with a third party carrier, up to £10,000.

M.Trade: loss or damage to your property while it’s in transit.

Office: protection of your goods while they’re in transit in your vehicles or with a third party carrier, up to £10,000.

This is an add on for…:
-Tradesmen

Question 3

Money and Malicious Attack

Answer 3

Caterers: damage from theft or attempted theft to safes, tills and any items used for carrying money.

Estates: your money is protected against loss or theft at your premises and whilst you take it to the bank, including unauthorised use of any credit, cheque, bank or cash card, up to £10,000.

Events: protects your money against loss or theft at your event, and whilst you take it to the bank. It also covers you and your employees, aged 16 to 70, if you or they are assaulted at your event.

M&W, M.T, Office, Retailer: loss or theft of money on your premises during business hours, and while being taken to the bank or in a safe on your premises overnight, up to £5,000.

Surgery: damage from theft or attempted theft to safes, franking machines and any items used for carrying money.

This is an add on for…:
-Tradesmen

Question 4

Business Interruption

Answer 4

loss of income due to damage to property used by you at the premises
Catering, Office, P.O, Surgery: up to £1.5 million.
Estates: a 33% increase in your sum insured to support business growth.
M&W: up to £3 million.
Retailer: up to 15% of the sum insured.

This is an add on for…:
-Tradesmen

Question 5

Employers’ Liability

Answer 5

damages arising from injury and illness to employees, for which you are legally liable, including while working abroad for up to 60 consecutive days, up to £10 million as standard.

This is an add on for…:
-Tradesmen

Question 6

Public and Product Liability

Answer 6

Caterers, Office, Retailer, Surgery, Tradesmen: damages arising from injury to the public or damage to their property because of your business’ activities and/or products, starting from £2.5 million.

Estates: protection for your estate if you or your employees are held responsible for accidental injury to clients, customers or the public, or for damage to their property. You are also covered for injuries or property damage caused by your products. Our normal cover is £10 million but you can choose higher limits.

Events: damages arising from injury to the public or damage to their property, cover up to £2.5 million.

M&W, M.T: damages arising from injury to the public or damage to their property due to your business operation and product. Our normal cover is £2.5 million or you can choose higher limits.

P.O: damages arising from injury to the public or damage to their property. Cover, up to £2.5 million as standard.

Question 7

Environmental Liability

Answer 7

Caterers, M&W, M.T, Office, P.O, Retailer, Surgery, Tradesmen: damages arising from injury to the public or damage to their property caused by pollution, including the cost of cleaning your own premises, up to £1 million.

Estates: your legal liability to pay compensation for pollution which results in injury or damage to property or the environment, up to £2 million.

Question 8

Caterers
Additional cover I can get?

Answer 8

1. Deterioration of Stock - deterioration caused by temperature changes due to failure or damage of the refrigeration systems and accidental failure or emergency removal of public electricity, gas or water supplies.
2. Engineering Insurance - accidental damage or breakdown of machinery and plant.
3. Engineering Inspection Services provided by Vulcan Inspection Services - plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.
4. Buildings - Buildings cover is available if required.
5. Terrorism - protection against property damage and loss of income caused by acts of terrorism.
6. Commercial Legal Expenses - the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.
7. Group Personal Accident - protecting yourself and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.
8. Business Travel - cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.

Question 9

Property

Answer 9

Estates: loss or damage to your property caused by the events you’ve chosen to insure against.

*M.Trade:** comprehensive cover for buildings, contents and stock at your business premises. Including loss or damage to your property caused by the events you’ve chosen to insure against.

Question 10

Livestock

Answer 10

Estates a range of covers are available for your herd available to suit the needs of your business.

Question 11

Contractors’ All Risks

Answer 11

Estates damage to contract works and materials while you’re at or travelling to or from the contract site, including machinery you own or hire.

This is an add on for…:
-Tradesmen

Question 12

Commercial Legal Expenses

Answer 12

Estates, M.T: the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.

This is an add on for…:
-Tradesmen

Question 13

Group Personal Accident

Answer 13

Estates, M.T: protecting yourself and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.

This is an add on for…:
-Tradesmen

Question 14

Engineering Insurance

Answer 14

Estates, M.T: accidental damage or breakdown of machinery and plant.

This is an add on for…:
-Tradesmen

Question 15

Engineering Inspection Services provided by Vulcan Inspection Services

Answer 15

Estates, M.T: plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.

This is an add on for…:
-Tradesmen

Question 16

Estates
What’s not included

Answer 16

1. Property - storm or flood damage to fences, gates, hedges and portable property, or crops in the open.
2. Business Interruption - all losses if there hasn’t been an insured property claim (it doesn’t have to be with us).
3. Public and Product Liability - injury to any employees – this is specifically covered by Employers’ Liability insurance, which is a legal requirement if you have employees.
4. Employers’ Liability - work involving asbestos, unless exposure is unintentional.
5. Environmental Liability - pollution from storage tanks partially or wholly underground.
6. Livestock - an illness, disease or condition that appears during first the 14 days of this cover, unless you had continuous insurance for this previously.
7. Money and Malicious Attack - forgery or fraudulent use of a computer or electronic transfer.
8. Goods in Transit - theft from an unattended vehicle, unless locked, keys removed and there is forcible entry.
9. Contractors’ All Risks - wear, tear and gradual deterioration, and faulty or defective workmanship.
10. Commercial Legal Expenses - costs and legal action that haven’t been agreed in advance and cases where there is no reasonable prospect of a successful outcome .
11. Group Personal Accident - pre-existing health conditions.
12. Engineering Insurance - gradual deterioration and damage caused by maintenance, repair, overhaul, modification or misuse.
13. Engineering Inspection Services - Damage to plant caused by its inability to withstand testing as part of the inspection.
14. Terrorism - riot, civil commotion or war.

Question 17

Events
Additional cover I can get

Answer 17

1. Cancellation - costs and charges resulting from the cancellation of your event, that can’t be recovered.
2. Property Damage - loss or damage to property at your event and in transit to or from the venue.
3. Employers’ Liability - damages arising from injury and illness to employees, up to £10 million as standard.
4. Group Personal Accident - accidents resulting in the inability to work. We provide a lump sum of £5,000. Or, if the disability is temporary, we provide £50 a week.

Question 18

Manufacturer/Wholesaler
Additional cover I can get

Answer 18

1. Buildings - cover against damage caused by common risks such as fire, flood, storm or escape of water.
2. Terrorism - protection against property damage and loss of income caused by acts of terrorism.
3. Engineering Insurance - accidental damage or breakdown of machinery and plant.
4. Engineering Inspection Services provided by Vulcan Inspection Services - plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.
5. Deterioration of Stock - deterioration caused by temperature changes due to failure or damage of the refrigeration systems and accidental failure or emergency removal of public electricity, gas or water supplies.
6. Commercial Legal Expenses - the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.
7. Group Personal Accident - protecting yourself and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.
8. Business Travel - cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.

Question 19

What types of Small and Medium Businesses do we cover?

Answer 19

1. Caterers
2. Estates
3. Events
4. Manufacturers and Wholesalers(M&W)
5. Motor Trade
6. Office
7. Property Owners (PO)
8. Retailer
9. Surgery
10. Tradesmen

Question 20

Road Risks

Answer 20

M.Trade: cover of vehicles belonging to you and your customers, with you for MOT testing, servicing, maintenance or sales, including driving and moving them as part of your day-to-day motor trade activities.

Question 21

Terrorism

Answer 21

M.Trade: protection against property damage and loss of income caused by acts of terrorism.

This is an add on for…:
-Tradesmen

Question 22

Business Travel

Answer 22

M.Trade: cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.

This is an add on for…:
-Tradesmen

Question 23

Motor Trade
What’s not included?

Answer 23

1. Motor Trade – reduction in market value as a result of repair and public liability for damage to the property being worked on.
2. Employers’ Liability - injury arising from any vehicles requiring compulsory motor insurance.
3. Public and Product Liability - injury to any employees – this is specifically covered by Employers’ Liability insurance, which is a legal requirement if you have employees.
4. Property - theft of property left in the open and theft not involving a break in.
5. Business Interruption - all losses if there hasn’t been an insured property claim (it doesn’t have to be with us).
6. Money and Malicious Attack - forgery or fraudulent use of a computer or electronic transfer.
7. Engineering Insurance - gradual deterioration and damage caused by maintenance, repair, overhaul, modification or misuse.
8. Engineering Inspection Services - Damage to plant caused by its inability to withstand testing as part of the inspection.
9. Goods in Transit - theft from an unattended vehicle, unless locked, keys removed and there is forcible entry.
10. Environmental Liability - pollution from storage tanks partially or wholly underground.
11. Commercial Legal Expenses - costs and legal action that haven’t been agreed in advance and cases where there is no reasonable prospect of a successful outcome.
12. Terrorism - cyber attack, including hacking, phishing and denial of service.
13. Group Personal Accident - pre-existing health conditions and Illness appearing within 21 days of the start of the cover.
14. Business Travel - travelling to countries where the Foreign, Commonwealth & Development Office has issued a warning.

Question 24

Offices:
Additional cover I can get

Answer 24

1. Buildings - cover against damage caused by common risks such as fire, flood, storm or escape of water.
2. Commercial Legal Expenses - the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.
3. Group Personal Accident - protecting your business and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.
4. Deterioration of Stock - deterioration caused by temperature changes due to failure or damage of the refrigeration systems and accidental failure or emergency removal of public electricity, gas or water supplies.
5. Business Travel - cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.
6. Engineering Insurance - accidental damage or breakdown of machinery and plant, such as service lifts, coffee machine boilers or heating boilers.
7. Engineering Inspection Services provided by Vulcan Inspection Services - plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.
8. Terrorism - protection against property damage and loss of income caused by acts of terrorism.

Question 25

Buildings

Answer 25

P.O: cover against damage caused by common risks such as fire, flood, storm or escape of water.

This is an add on for…:
-Tradesmen

Question 26

Property Owners
Additional cover I can get

Answer 26

1. Employers’ Liability - damages arising from injury and illness to employees, up to £10 million as standard.
2. Landlords’ Contents - you can add additional landlord contents cover as needed.
3. Money and Malicious Attack - loss or theft of money on your premises during business hours, and while being taken to the bank or in a safe on your premises overnight, up to £5,000.
4. Goods in Transit - protection of your goods while they’re in transit in your vehicles or with a third party carrier, up to £10,000.
5. Terrorism - protection against property damage and loss of income caused by acts of terrorism.
6. Engineering Insurance - accidental damage or breakdown of machinery and plant.
7. Engineering Inspection Services provided by Vulcan Inspection Services - plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.
8. Commercial Legal Expenses - the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.
9. Group Personal Accident - protecting yourself and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.
10. Business Travel - cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.

Question 27

Property Owners
Additional cover I can get

Answer 27

1. Employers’ Liability - damages arising from injury and illness to employees, up to £10 million as standard.
2. Landlords’ Contents - you can add additional landlord contents cover as needed.
3. Money and Malicious Attack - loss or theft of money on your premises during business hours, and while being taken to the bank or in a safe on your premises overnight, up to £5,000.
4. Goods in Transit - protection of your goods while they’re in transit in your vehicles or with a third party carrier, up to £10,000.
5. Terrorism - protection against property damage and loss of income caused by acts of terrorism.
6. Engineering Insurance - accidental damage or breakdown of machinery and plant.
7. Engineering Inspection Services provided by Vulcan Inspection Services - plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.
8. Commercial Legal Expenses - the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.
9. Group Personal Accident - protecting yourself and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.
10. Business Travel - cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.

Question 28

Retailer
Additional cover I can get

Answer 28

1. Deterioration of Stock - deterioration caused by temperature changes due to failure or damage of the refrigeration systems and accidental failure or emergency removal of public electricity, gas or water supplies.
2. Terrorism - loss of income and additional cost of working due to damage caused by terrorism.
3. Engineering Insurance - accidental damage or breakdown of machinery and plant.
4. Engineering Inspection Services provided by Vulcan Inspection Services - plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.
5. Commercial Legal Expenses - the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.
6. Group Personal Accident - protecting yourself and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.
7. Business Travel - cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.

Question 29

Surgery
Additional cover I can get

Answer 29

1. Terrorism - protection against property damage and loss of income caused by acts of terrorism.
2. Engineering Insurance - accidental damage or breakdown of machinery and plant.
3. Buildings - cover against damage caused by common risks such as fire, flood, storm or escape of water.
4. Engineering Inspection Services provided by Vulcan Inspection Services - plant and equipment inspections and certification to prevent injury or business interruption, and to meet your regulatory obligations.
5. Deterioration of Stock - deterioration caused by temperature changes due to failure or damage of the refrigeration systems and accidental failure or emergency removal of public electricity, gas or water supplies.
6. Commercial Legal Expenses - the cost of legal representation to defend your legal rights, and any agreed compensation awards, up to £250,000.
7. Group Personal Accident - protecting yourself and employees aged 16 to 65 against the financial impact of death or disability following an accident or illness.
8. Business Travel - cover for you and your employees who travel abroad on business including access to a dedicated 24/7 helpline.