SM01 Mini4 Flashcards
what is the importance of improving health care systems?
better patient outcome
what are the layers of systems in health care?
self-care
individual caregiver & patient
microsystem
mesosystem
macro-organization system
geosociopolitical system
What is a microsystem
small group of people working together on a regular basis to provife care to a discrete subpopulation of patients
ex. private doctor’s office or small clinic
what is a mesosystem?
linked microsystems
work together for management of specific type of problem
ex. cardiac care division: CCU, cardiac units, cath lab, cardiac rehab
what is a macrosystem?
integrated health care system for large group or community of patients
links mesosystems & microsysytems
ex. hospital
Influencing factors beyond organizational level of health care systems
culture & context
Steps to improving healthcare
- determine if there is a problem
- create focused aim statement
- determine measures for assessment
- analyze current processes
- brainstorm list of possible changes for improvement
- implement PDSA cycles
- Plan-Do-Study-Act
quality gap
difference between what we know should be done & waht is actually being done
focused aim statement
statement for improvement project
includes change, direction, quantity, time-frame, & relevance/importance
what is yellowing of the sclera indicative of?
jaundice
why might the conjunctival sac be pale?
anemia
what is fundoscopy?
evaluation of eye for papilledema (swelling of the optic disc)
when is a fundoscopy necessary?
when there is increased cranial pressure usually due to head trauma or severe headache
what is a common location for eczema, psoriasis, or seborrheic dermatitis?
behind the pinna (external ear)
tragus
cartilaginous skin flap anterior to ear canal
what are the major lymph nodes of the neck?
preauricular
post-auricular
occipital
submandibular
submental
anterior cervical
posterior cervical
