Slides Questions Part 1 Flashcards

1
Q

What are the six critical success factors?

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2
Q

Why is achieving financial performance important?

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3
Q

Why is meeting customer needs important?

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4
Q

Why is gaining employee commitment important?

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5
Q

Why is building quality products and services important?

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6
Q

Why is building a distinct competitive advantage important?

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7
Q

Explain how each of the critical success factors are connected to each other

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8
Q

What happens to a firm over time if they do not meet all six critical success factors?

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9
Q

What are the different components of the Diamond-E framework?

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10
Q

How does each component of the Diamond-E framework connect to each other? How is it affected by each other?

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11
Q

What is strategy and why is it important?

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12
Q

What is the principle logic behind the Diamond-E framework and what happens if it is violated?

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13
Q

What role does the environment play in the Diamond-E? How?

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14
Q

What are the elements of each factors of the Diamond-E framework?

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15
Q

How are the elements of the Diamond-E framework connected with PEST factors?

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16
Q

Give an example of each element of each factor of the Diamond-E framework and explain if it a threat or opportunity

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17
Q

How does each factors of the Diamond-E framework affect a firm’s ability to achieve any or all of the critical success factors?

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18
Q

Provide an example of each element that would represent a threat for a particular industry or business and/or an opportunity for another

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19
Q

Why is Porter’s Five Forces an improvement over previous conceptions of industry profitability?

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20
Q

What are the five forces of Porter’s Five Forces and what determines the power/effect of each force?

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21
Q

What impact does each force in Porter’s Five Forces have on industry profitability? Be specific about how the force affects profitability; what kind of costs does it create, or how does it affect revenues?

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22
Q

What can a firm do to reduce the impact of each of Porter’s Five Factors

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23
Q

What kind of strategic questions can I answer using Five Forces Analysis

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24
Q

How does Porter’s Five Forces apply to services?

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25
Q

What is the benefit of doing a Five Forces Analysis?

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26
Q

What is doing a Five Forces Analysis challenging? Why do managers resist doing it?

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