Slide 6 Flashcards
What is the purpose of employee orientation?
- Make the new employee feel welcome and at home and part of the team.
- Make sure the new employee has the basic information to function effectively, such as e-mail access, personnel policies and the like.
- Help the new employee understand the organization in a broad sense (its past, present, culture, and vision of the future).
- Start the process of a person becoming socialized into the firm’s culture, values, and ways of doing things.
What is the ADDIE five-step training process?
- Analyze: Analyzing the training need
- Design: Designing the overall training program.
- Develop: Developing the course.
4.Implement: Implementing training by actually training the targeted employee group.
- Evaluate: Evaluate the effectiveness of the course.
What does conducting a training needs analysis involve?
How you analyze current training needs depends on whether you’re training new or current employees.
The main task for new employees is to determine what the job entails and to break it down into subtasks, each of which you then teach to the new employee.
Analyzing current employees’ training needs is more complex, because you must also ascertain whether training is the solution.
it involves a task analysis and performance analysis
What is a task analysis?
it is a detailed study of the job to determine what specific skills—like a computer programming language or interviewing the job requires
What is a perfromance analysis?
it is the process of verifying that there is a performance deficiency and determining whether the employer should correct such deficiencies such deficiencies through training or some other means
What does designing the training program involve?
Design means planning the overall training program including training objectives, delivery methods, and program evaluation.
Sub-steps include setting performance objectives, creating a detailed training outline (all training program steps from start to finish), choosing a program delivery method (such as lectures or Web), and verifying the overall program design with management.
How do you motivate trainees during the designing of the training program?
- make skills transfer obvious and easy
- learning
- bird’s eye view
What does the development of the course require?
The Development phase consists of securing resources, facilitators, and presenters based on your design plan and developing content for your intended audience.
It means choosing the actual content the program will present, as well as designing/choosing the specific instructional methods (lectures, cases, Web-based, etc.) you will use.
What does implementing the training program involve?
It means actually conducting the training, using one or more training methods
What are the ways by which training programs can be implemented?
- on-the-job training
- apprenticeship training
- informal learning
- job instruction training
- lectures
- programmed learning
What are some types of on-the-job-training?
- coaching or understudy
- job rotation
- special assignments
What are some steps for creating an effective on-the-job program?
- Prepare the learner by putting the learner at ease and explaining why he or she is being taught.
- Present the operation. Explain quantity and quality requirements and go through the job at a normal pace.
- Do a tryout and have the learner go through the job several times at a reduced, then normal, pace.
- Follow-up and designate to whom the learner should go for help. Gradually decrease supervision.
What are some on the job managerial development programs?
- managerial on-the-job-training
- coaching/ understudy approach
- action learning
What are some off the job management training strategies?
- case studies
- computerized management games
- outside seminars
- university programs
- role-playing
What are some things that can be measured to evaluate the training effort?
- reactions
- learning
- behavior
- results
