Skills of a Manager

Question 1

knows the job per se (e.g. a school dean were once a teacher and knows the struggles
of being a teacher, thus, he/she makes sure that he/she gives them the correct and fair distribution of
workload)

Answer 1

Technical Skills

Question 2

establish inter relation and can work with other people

Answer 2

Human Skills

Question 3

problem solving and creative thinking

Answer 3

Conceptual skills

Question 4

a general statement of purpose of the organization

Answer 4

Goals

Question 5

• specific and measurable statement of the purpose of the organization
• Should be SMART (Specific, Measurable, Attainable, Reliable and Time-bound)

Answer 5

Objectives

Question 6

Classical Management Approaches

Answer 6

 Autocratic
 Hierarchical organizational structure
 Planning, organizing and controlling

Question 7

Behavioral Management Approaches

Answer 7

 Participative
 Formation of teams/committee
 Leading, motivating and communicating

Question 8

Contingency Management Approaches

Answer 8

 Adapting to changing circumstances
 Some situations may affect the organizational behavior
 Manipulate some variables to improve behavior (management styles, employee output, etc.)

Question 9

self centered and leader usually gives orders and should be obeyed without
questions; classical approach; dictatorship

Answer 9

Autocratic

Question 10

shared authority wherein the leader still gives orders but takes into consideration
the inputs of his/her subordinates

Answer 10

Democratic

Question 11

also known as laissez-faire wherein the leader is more lenient and permissive and
allows the subordinates to make decisions and take responsibility.

Answer 11

Permissive