Six Sigma Green Belt Deck 1 Flashcards
PDCA
Plan = what to do
Do = What has been planed
Check = what has been done
Act = to prevent error or improve
DMAIC
D - Define
M - Measure
A - Analyze
I - Improve
C - Control
DPMO
Defects Per Million Opportunities
PDCA
Plan - Do - Check - Act
Genichi Taguchi
Was instrumental in developing quality engineering techniques that reduce cycle time
W.Edwards Deming
Wrote the “ Seven Deadly Diseases of Management “
Karou Ishikawa
Coined the term “company-wide-quality control” CWQC
Joseph Juran
Was instrumental in the development of TQM theory
Walter Shewhart
Described the reducing errors in a process in terms of deviation from the mean (Sigma)
What order : Quality circles, Plan do check act (PDCA), TQM,The Baldrige Criteria for Performance Excellence, Statistical process control (SPC)
1 - Plan do check act (PDCA)
2 - Statistical process control (SPC)
3 - Quality circles
4- TQM
5 - The Baldrige Criteria for Performance Excellence