Situations Flashcards
Conflict
At CS desk at Metro, lady came at close, said wrong price, wasn’t, explained situation, got on duty manager who gave her her way.
Initiative
Debit and credit machines down at metro
Challenge
Time management as student-> more busy ->schedules -> more efficient
Difficult person
old lady and gift card scam
Sacrifice to accomplish goal
papa and apvma conference
lose focus of goal/ambition
not getting into vet school first try, thought not good enough, then realized needed to improve self, got full time job at clinic
memorable accomplishment
getting paid full time position by myself, succeeding
greatest strength
ability to stay calm in difficult situations and understand things from other point of view, compassion
greatest weakness
currently improving ability to multitask - finisher, learning to manage tasks with importance
mistake
wrong amount charged to credit card, paid self but if lots of money, call client, double check work, communication
teamwork
clinic-each individual has important role in team, fvc networking brunch
motivation
solving problems and overcoming challenges
had to be leader
orientation volunteer inroads
role model
dad-paramedic worthing through covid even with underlying respiratory issues, always going above and beyond to help others
problem with team
if not everyone plays part and steps up, too much work gets placed on certain members and creates unnecessary stress
major obstacle
papa’s sickness and ability to concentrate and get work done/studying due to stress, asked for extensions
ethical dilemma
someone brought dog in not on record, could have made life easy and ignore, policy is to only talk to someone on file, decided to consult with vet and call owner on file for permission
professionalism
at aec, someone saying bye to their pet, remained calm and explained everything thoroughly, person very happy at end and compliemnted how kind I was to her in difficult time
what did I learn from high school
- persevering when things are tough (courses-work hard gives good results)
- express thoughts more clearly with teacher who believed in me
what did I learn from pre-req courses
- work life balance (did better when I had other activities other than courses)
- Interest in other types of courses (can explore more fields as vet)
what did I learn from working with Dan
- treat employees well
- helped learn, saw cool procedures
- strong work ethic, managing work life balance and avoiding burnout
what did I learn from working with Ruthanne
- kindness and compassion to patients and their owners
- got me involved
- effective communication, client experience very important
what did I learn from working with laurel
- different aspects of sx like spay/neuter
- monitoring anesthetized patients
- Importance of thorough write ups
what did I learn from working with sugi
- avian and exotics
- continued learning
- need to know where to find information
- vet field constantly changing, need to stay up to date for best care
what did I learn from working at Baldwin
- animal stress in clinic, restraint techniques
- reporting surgical recovery abnormalities
- teamwork
