Site Administration

Question 1

What does the Manage Addresses tool contain?

Answer 1

Saved personal addresses to be used as manual addresses during checkout

Question 2

What type of checkout does Set Checkout Defaults allow?

Answer 2

Express Checkout

Question 3

What tool does Print Barcode Labels work hand in hand with?

Answer 3

Order Scan Optional Module
The Mobile App

Question 4

What User Details item does Manage Ship From Location modify?

Answer 4

The Default Location of the user

Question 5

What does the robots.txt editor do?

Answer 5

It allows the customer to exclude certain pages or types of pages from being indexed by the search engines

Question 6

What do product location restrictions do?

Answer 6

They stop a user from being able to complete a cart that has items in it that are restricted from the state that their Ship To Address resides in.

Question 7

What is the relative URL to the WebAlliance FAQ page?

Answer 7

/FAQ/FAQ

Question 8

What are 2 ways a customer can ensure a specific supplier name is shown on the site?

Answer 8

Brand Name from the PIM
Supplier Name Override Tool

Question 9

What do 301 redirects do?

Answer 9

They allow the customer to redirect a URL that doesn’t exist on the site to one that does - this is often used when switching from an old site to ours in case users have the old URLs bookmarked

Question 10

What are two ways for us to put a message on the My Account page?

Answer 10

Account Messages Tool
Edit Header\Footer Tool
Site Calls to Action

Question 11

What is the User Entered Addresses Report?

Answer 11

This is a list of all manual addresses users have typed in during checkout

Question 12

What does the Fraud Check Log do?

Answer 12

This is a report of credit card transactions for orders that have occurred on the site and their fraud score - this is an integration with the MaxMind credit card fraud service

Question 13

What does the CC Transaction Log do?

Answer 13

It is a log of all credit card transactions (orders and invoices) and the responses from the credit card payment gateway, with details on if the transaction was successful, and if not, the details of decline

Question 14

At what point in the registration process are users on the User Pre-Registration List?

Answer 14

They requested an account but haven’t validated their email address.

Question 15

What do Login Redirects do?

Answer 15

By default, when users log into the site, they go to the My Account page, this allows our customer to redirect certain customers to a different page on log in

Question 16

What two collections of P21 data can you import into a favorites list?

Answer 16

Orders
Quotes

Question 17

What other WebAlliance tool are Customer Access Codes used in conjunction with?

Answer 17

Punchouts

Question 18

Name two tools that User Groups can be used in conjunction with?

Answer 18

Product Restrictions
Customer Resources
Homepage Content Blocks
Content Page Blocks
Content Page Access

Question 19

What does the User Misc Field Config tool do?

Answer 19

It allows the customer to add up to 5 additional questions to the new user registration process

Question 20

Do WebAlliance Return Requests create an RMA in P21?

Answer 20

No

Question 21

What tool do stored payments work in conjunction with?

Answer 21

Invoice Payments

Question 22

Name an optional module that is still in the list but is deprecated.

Answer 22

Microstores

Question 23

What does Locator Manager do?

Answer 23

It allows our customer to set up a filterable list by ZipCode where their users can search for the nearest salesrep

Question 24

Where is the ERP database located?

Answer 24

In the customer’s network
In Azure
in Epicor’s Azure

Question 25

What triggers a user’s change in the PIM to make it to the website?

Answer 25

A publish

Question 26

How often does basic website data update to the site for a PIM customer.

Answer 26

Every 15 minutes