Sign On To Cabin secure for Takeoff

Question 1

Emergency Equipment and Security Call Back PA from CSM
“Cabin crew, equipment call back”

What is the Call Back response?

Answer 1

“Door number, name, emergency equipment and security checks complete door OPEN or ARMED or DISARMED (which ever is relevant), pin inserted (where applicable on A330 & A380)

Question 2

Prior to boarding the CSM will PA
“Cabin crew, please get ready to welcome customers”

What action is required by the cabin crew?

Answer 2

Move to boarding positions.

Question 3

As the last pax board the aircraft the CSM will PA
“Cabin crew, prepare for departure”

What action is required by the cabin crew?

Answer 3

Commence securing the cabin.

Question 4

The CSM PA is:
“Cabin crew, the final door is now closed”

What is the crew action?

Answer 4

All activities shall be safety related only

Primaries move to their assigned door

Question 5

What is a standard security check?

Answer 5

The standard security check ensures no concealed weapons or objects likely to be used
as a weapon or an explosive device are present.

Question 6

What is an Enhanced security check?

Answer 6

Enhanced security checks may be implemented at airports to comply with local security
requirements (i.e., in the U.S.) These checks may be conducted by external security companies or in
some cases Aircrew and Ground personnel.

Question 7

Where is the Cabin/IFE log located?

Answer 7

At the CSM workstation

Question 8

What is a callback?

Answer 8

An interphone call that contacts all cabin interphones simultaneously

this is known as a “party line”

Question 9

What is the purpose of an emergency equipment check?

Answer 9

That all emergency equipment is correctly stowed, accountable and serviceable.

Question 10

Who conducts a Callback?

Answer 10

The CSM

Question 11

Who responds to the Callback?

Answer 11

Door primaries respond and on behalf of Assist crew.

Question 12

What is a CSO?

Answer 12

Cabin Standing Order, this communicates any new procedure changes to current proceudres to Cabin Crew

Question 13

True or False - A CSO (Cabin Standing Order) overrides any information contained in Cabin Crew Manuals (CCOM)?

Answer 13

True

Question 14

What is the Sterile Flight deck period between
Last door closed and commencement of take-off roll?

Answer 14

Safety related communications only

Question 15

What is the Sterile Flight deck period between commencement of take-off roll and gear up (Non 380) / Aircraft Airborne? (A380)

Answer 15

No Contact

Question 16

What is the Sterile Flight deck period between “Prepare cabin for landing PA” and gear down (Non A380)/Exit lights illuminate? (A380)?

Answer 16

Safety related communications only

Question 17

What is the Sterile Flight deck period between Gear Down (Non A380)/Exit lights illuminate (A380) and Aircraft turned off the active runway?

Answer 17

No Contact

Question 18

What is the Sterile Flight deck period between the Aircraft turned off the active runway and arrival at the Terminal

Answer 18

Safety related communications only

Question 19

Is the flight deck sterile during the flight “Cruise” period

Answer 19

No - the communication is open to the flight deck, unless advised by the captain that they are on a rest period.

Question 20

What is the purpose of a security check?

Answer 20

To check that there are no concealed weapons (H.O.T. Principle), prohibited items or explosive devices on board the aircraft.

Question 21

What is the H.O.T. Principle?

Answer 21

H - Is the item HIDDEN?
O - Is the item OBVIOUSLY SUSPICIOUS?
T - Is the item NOT TYPICAL of that Area?

Question 22

Who opens and closes the Aircaft cabin doors during normal operations at the Aircraft terminal?

Answer 22

Ground staff - NOT Cabin crew.

Question 23

What are the conditions that must be satisfied during aircraft refueling??

Answer 23

Be prepared for an immediate evacuation.

Supervise passengers during refueling.

ensure aisles and exits are unobstructed.

Pax seatbelts are to remain unfastened.

Question 24

How can you determine that refueling is taking place?

Answer 24

The CSM making the “Refueling PA” every 10 mins and the seatbelt signs are off (extinguished).

Question 25

Anwer True or False:
It is ok for a pax to use a PED whilst boarding an aircraft via the Aerobridge?

Answer 25

True

Question 26

Answer True or False:
It is ok for a pax to use a PED whilst boarding an aircraft from an external set of stairs?

Answer 26

False

Question 27

What checks are cabin crew to make when boarding passengers? (Cabin crew checks of passengers at the open/boarding door)?

Answer 27

Check that the passengers are Fit for travel

Have appropriate footwear (any footwear with a sole)

Check boarding passes have the correct information: DATE; QF FLIGHT #; DEPT & ARRIVAL PORT (Multi sector flights) & SEAT NUMBER

Carry on Baggage is within the correct size and weight limits (visual check only).

Question 28

What is the call back response to the CSM PA
“Cabin Crew arm doors and cross check”?

Answer 28

“Door number, name, door ARMED and cross checked”

Question 29

What is the Cabin Crew Action in response to the CSM PA
“Cabin Crew the final door is now closed”?

Answer 29

All activities shall be safety related only.

Door primaries to stand in close proximity to their assigned door in anticipation of the door arming PA

Assists to finalise the cabin preparation for take-off

Question 30

What is the Door Arming S.T.A.R Technique?

Answer 30

STOP - what activities you are doing

THINK - of the correct method for arming the door

ACT - Arm your door (PIN - LEVER - PIN).

REVIEW - Check that the door is armed correctly

Question 31

What happens when you ARM a door?

Answer 31

It positions the escape device for automatic deployment and inflation.

Question 32

What is a procedure for a “Door Problem”?

Answer 32

Ask your opposite door primary to verify that there is a door problem

Make no further attempts to ARM door

Remain at door, do not conduct cross check

Both door primaries notify the CSM during call back

“Door number, Name, Door Problem”

Question 33

What are the key points that are covered in the safety demonstration?

Answer 33

Prohibition of smoking

Use of seatbelts

Location of emergency exits

Use of Oxygen

Use of floatation devices/lifejackets

Stowage of hand luggage

Brace Position

Question 34

What should Cabin Crew be looking out for during the safety demonstration?

Answer 34

Identify suitable ABPs

Identify pax who may need assistance in an emergency

Identify pax having difficulty understanding the announcement and brief individually if required

Question 35

When is the Safety Demonstration PA announcement (by the CSM) and when is it performed?

Answer 35

Immediately after the Door arming call back

Question 36

Approx. one minute after the completion of the final safety demonstration or push back (which ever occurs later) the CSM will initiate a Cabin Secure for Takeoff call back.

What is the Cabin Crew door primary response?

Answer 36

Door number, Name, cabin (and galley if applicable) secured for takeoff.

Note you must advise the CSM if the cabin, galleys, pax or crew are not secure

Question 37

What is the Cabin Crew Action to the CSM PA
“Cabin Crew, commence silent review”?

Answer 37

Cabin Sterile period (safety related conversations only) until seatbelt signs are off

O - Operations of Exit

L - Location of Equipment

D - Drill (Impact)

A - Able Bodied and disable Pax

B - Brace Position Signal

C - Commands

Question 38

During the cruise phase - Flight crew Contact - is to be made regularly by the CSM, how often should this occur?

Answer 38

Every 20 - 30 mins, no longer than every hour or otherwise instructed by the flight crew (i.e. if they are having a controlled rest period).