Siena Hotel FYI

Question 1

When did the hotel open?

Answer 1

October 18, 1987

Question 2

When did we join Marriott?

Answer 2

2013

Question 3

How many rooms does the hotel have?

Answer 3

79. Originally 81 but 2 were converted into Vittoria and the fitness center.

Question 4

What are the 5 different room types?

Answer 4

Deluxe King
Deluxe Double Queen
Corner King
Junior Studio Suite
Large Studio Suite

Question 5

What is the short version of the birth of The Siena Hotel.

Answer 5

The original owners, The Longiottis, honeymooned in Siena Italy. They fell in love with the culture in Siena and wanted to create their own little Siena back home. So naturally, they sketched their original idea for the hotel on an airplane beverage napkin on their flight home and the rest is history.

Question 6

What is Il Palio Restaurant named after?

Answer 6

The Siena horse races that occur twice every year in July and August in the cobblestone city center, Piazza del Compo, where each of the 17 Contradas of Siena race their horse with jockey under their flag.

Question 7

What are Contradas?

Answer 7

They are the 17 neighborhoods of Siena, Italy.
Each Contrada has a flag with specific colors and animals to represent them. The Siena Hotel hangs these flags under the awning in the carport.

Question 8

What are the names of the meeting rooms at The Siena Hotel?

Answer 8

Vittoria, the upstairs conference room named after The Longiottis’ daughter.
The Terrace, Tuscany and Lombardi

Question 9

What are the hours of Breakfast in Il Palio?

Answer 9

Monday-Friday 6:30am - 10:00am
Saturday/Sunday 7:00am - 11:00am

Question 10

What are the hours of Dinner in Il Palio?

Answer 10

Tuesday - Sunday
5:30pm - 9:00pm

Question 11

What are the bars hours for drinks and food?

Answer 11

Sunday-Thursday:
Drink Menu 4pm-11:00pm
Bar Menu 5:30pm-10:00pm
Friday/Saturday:
Drink Menu 4:00pm-midnight, Bar Menu 5:30pm- 11:00pm

Question 12

What are room service hours?

Answer 12

Same as Il Palio’s Breakfast hours and Bar Menu Dinner hours

Question 13

Explain the shuttle service.

Answer 13

The shuttle is booked by appointment, it can carry up to 11 passengers with in 5 miles of the hotel and only in Chapel Hill/Carborro city limits. The exception to this rule is for AICPA guests, we take them to their Durham office. UNC football game weekends have a specific drop off location(Country Club and Raleigh Street). We do not drop off at the football stadium or the Dean Dome on game days.

Question 14

What are the Hotel’s phone number, fax number, address and front desk email?

Answer 14

Phone:9199294000
Fax:9199688527
Address:
1505 E. Franklin Street
Chapel Hill, NC 27514
Email: fd1@sienahotel.com

Question 15

What is the Hotel’s pet policy?

Answer 15

Dogs only, 150lbs or less, $75 non-refundable fee per stay, limit of 2 dogs per room

Question 16

What are the hotels check in and check out times?

Answer 16

4pm check in and Noon check out

Question 17

Minimum hotel check in ages?

Answer 17

21

Question 18

Hotel Smoking Policy?

Answer 18

Designated smoking area is by the fountain out front. Fee for smoking in the guests hotel room is $250

Question 19

How do guests access the hotel WIFI?

Answer 19

Network name: Siena Guest
Password is the last name on their room and their room number.

Question 20

How do guests access the fitness center and what equipment is in the fitness center?

Answer 20

2nd floor where room 213 would be, guest will need their room key to access it. Fitness center includes: treadmills and free-weights

Question 21

Explain the laundry service available to our guests.

Answer 21

Same day service is available through a 3rd party company. The laundry bag must be dropped off with the front desk by/before 7am. The laundry will return to the hotel in the evening, charges will be posted to the guests room accordingly and the laundry will be delivered to their room unless they have a privacy sign hanging.

Question 22

What brand name of bed do we have in our hotel rooms?

Answer 22

Serta